3 Jul 2019 by Le Mercure Paris Gare de Lyon TGV.
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre avis. Visiblement vous n'avez pas été entièrement satisfait de votre séjour. Avez-vous rencontré un problème ? Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Le Mercure Paris Gare de Lyon TGV.
19 Feb 2024 by Léa, Community & Quality Manager
Cher Marc-André,Nous vous remercions d'avoir pris le temps de nous partager votre avis suite à votre récent séjour chez nous.Nous sommes ravis d'apprendre que vous avez passé un agréable séjour.En espérant vous accueillir de nouveau très bientôt,Excellente journée à vous,
23 Jan 2020 by Le Mercure Paris Gare de Lyon TGV.
Bonjour, Merci pour ce commentaire. Nous sommes heureux que nos chambres rénovées vous aient plu. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.
9 Sep 2019 by Le Mercure Paris Gare de Lyon TGV.
Dear Guest, Thank you for this comment. We are happy that you had a pleasant stay in our hotel thanks to our renovated rooms, our breakfast and the welcome of our staff. Le Mercure Paris Gare de Lyon TGV.
11 Jul 2019 by Le Mercure Paris Gare de Lyon TGV.
Bonjour Marianne, Merci pour ce commentaire. Nous sommes heureux que nos chambres rénovées vous aient plu. Lors des rénovations de nos chambres nous avons changé notre isolation et nous sommes heureux que vous le remarquiez. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Afin de ne pas démagnétiser vos cartes de chambre, il est préférable de les éloigner de votre téléphone. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.
14 Jun 2019 by Le Mercure Paris Gare de Lyon TGV.
Bonjour, Merci pour ce commentaire. Nous sommes heureux de constater que vous ayez passé un agréable séjour dans nos chambres rénovées. Nous espérons vous revoir très vite ! Le Mercure Paris Gare de Lyon TGV.
9 Apr 2019 by Le Mercure Paris Gare de Lyon TGV.
Dear Bernadette, Thank you for your comment. We are happy that our hotel has made your travels easier. We are sorry that our rooms of 17 m² seemed small to you. But we hope you enjoyed the comfort of our renovated rooms with new bedding (mattress 30 cm thick and soft mattress), modern design (tapestry and carpet refurbished), air conditioning and insulation ... We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Le Mercure Paris Gare de Lyon TGV.
30 Apr 2019 by Le Mercure Paris Gare de Lyon TGV.
Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour dans nos chambres rénovées et espérons vous accueillir à nouveau très bientôt. Le Mercure paris Gare de Lyon TGV.
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available. Public spaces have free WiFi. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at Mercure Paris Gare De Lyon TGV. This 4-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mercure Paris Gare De Lyon TGV offers 315 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.