3 May 2019 by Anna Bidoli
Dear Guest, thank you very much for your review concerning your stay at the Mercure Paris Place d'Italie. After checking, I can confirm that we have upgrated your room and you had a "Privilege Room". You are right, you could not see the Eiffel Tower because all the "Privilege Room" in the front were already reserved like a Superior room. The little present was also for you...but unfortunatly the receptionnist made a mistake in the card! We try to do our best to make your stay in Paris unforgettable...but we faild. We are really sorry about that. We hope to restore your confidance during your next stay in Paris, Kind Regard, Anna BIDOLI Hotel Manager
31 Jan 2018 by ANNA BIDOLI
Cher Client, nous vous remercions pour votre commentaire suite à votre séjour au Mercure Paris Place d'Italie. Nous sommes désolés que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous contacter directement pour vos suggestions: votre avis est important pour pouvoir améliorer nos prestations de service. Au plaisir de vous accueillir lors de votre prochain séjour parisien, Cordialement, Anna BIDOLI Directrice
4 Apr 2017 by ANNA BIDOLI
Sehr geehrte Kunde, Vielen Dank für Ihre Bemerkung über unserem Hotel. Wir bieten Sie zwei Zimmern Möglichkeiten, ein mit Dusche (renoviert zwei Jahren früher), und die anderen mit ein Badewanne. sie haben ein renoviert Zimmer bekommen, und wir verstehen leider nicht warum Sie unsere Zimmer style nicht gefallen haben. Im Paris sind die Gebäude kleiner als anderer Hauptstadt aber unserem Zimmer sind grösser als 18 Quadratmeter Groß Mit freundlichen Grüßen Anna Bidoli Hotel Direktorin
Due to COVID-19, this property’s food and beverage options may be limited.
There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres). Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Mercure Paris Place d'Italie. This 4-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Mercure Paris Place d'Italie offers 50 forms of accommodation with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Late-night fare is available from room service (during limited hours).
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.