25 Apr 2019 by Hotel Management
Dear Guest, Thank you very much for your comment. I am sorry you did not enjoy your stay, and we hope to see you again for a second chance! Sincerely, Floriane Hurtebize Guest Relations & Quality Manager
19 Feb 2019 by Camille Durepois
Dear Guest, I regret to read your disappointment about your stay in Sofitel Paris La Défense. I invite you to share more about your experience and especially the room you have stayed in to identify the area where we could improve our service. I remain at your entire disposal Sincerely Camille Durepois Guest Relations & Quality Manager
3 Jan 2019 by Camille Durepois
Dear Guest, Thanks for staying with us. We appreciate your feedback! Sincerely Camille Durepois Guest Relations & Quality Manager
16 Dec 2017 by Elise
Cher lal1260 , Je vous remercie pour votre commentaire concernant votre dernier séjour. Je suis navrée d'apprendre que notre service ainsi que nos installations n'ont pas su vous ravir. J'espère que nous aurons l'opportunité de vous accueillir de nouveau au sein de notre établissement, et que nous aurons la possibilité de vous faire changer d'avis. Sincères Salutations, Elise DRU Responsable des Relations Clientèle
The following facilities are closed on Sunday and Saturday:
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour or ticket assistance are also featured at the luxury Mgallery Nest Paris la Defense (Ex Sofitel). An airport shuttle (available 24 hours) is available for a fee. This 5-star Puteaux hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Mgallery Nest Paris la Defense (Ex Sofitel) offers 151 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Ô Mazette! – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks – On-site coffee shop. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 7 days prior to check-in.
Mgallery Nest Paris la Defense (Ex Sofitel) offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.