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"Staff and service was ok. The room was a bit too warm. " More

By a verified traveller on Thu 31 Oct 2019

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Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£106* Per night/room 10 Dec - 11 Dec

Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room, 1 Double Bed with Sofa bed, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Novotel Paris Est's good location. During your stay, you'll be connected to a shopping centre and within walking distance of Hospital Robert-Debre. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and a playground
  • Guests speak favourably about the proximity to public transport and the location
  • Just a 3-minute drive from Hospital Robert-Debre and a few minutes from Grande halle de la Villette
  • Dogs welcome for a fee

Novotel Paris Est ratings based on 15 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Novotel Paris Est

Everyone (11) Family (2)
1 out of 5
Everything is rubbish, location, quality, service

Posted by on 13 Apr 2022

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4 out of 5
Staff and service was ok. The room was a bit too warm.

Posted by on 31 Oct 2019

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Comment from Hotel Management

18 Dec 2019 by Guest Relation

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Est.. I am sorry that your experience did not meet your expectations.apologies. We hope to see you again very soon. Sincerely, Samia Guest Relation

5 out of 5
Nice hotel near main Paris very good service really good staff always helpful mostly they all speak good English

Posted by , from uk derby on 21 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Guest Relation

Dear Kooner, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation.

5 out of 5
Hery nice . I can recommand specjalny Guy in reception named Nico.

Posted by , from UK on 9 Aug 2018

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Comment from Hotel Management

21 Aug 2018 by Guest Relation

Dear Patryk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aïssata Guest Relation.

1 out of 5
It is the worst hotel experience I have ever had! First, I arrived at 14:00 to check in, the recipient said the check in is at 15:00 pm! I said it is written in the ebookers that it is at 14:00. He called the manager who said to me that what it is written in the ebookers is wrong and that in their website it is written that the check in is at 15:00. I checked their website directly and founded that it is written there that it is at 14:00! By that, the time was nearly 14:50, so they let me check in! Second, there is no window in the rooms! there is just a glass frontage but cant be opened. The air condition did not work as well. I got up in the morning while I was barely breathing with red eyes! I quickly went to the reception and founded another 2 persons complained of the same problem. Third, you see the pictures of the hotel posted in the ebookers website? Did you see the 2 photos of a garden with a river? There is NO such place around the hotel, AT ALL!! The recipient told me that this garden is far away from the hotel (3-4 miles)! I would never recommend this hotel even for just one night

Posted by , from Sweden on 14 Apr 2018

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2 out of 5

Dilapidated building in a neglected area

The building and local area are both tired and in need of repair. The room was disappointing with a stained carpet and broken toilet. The gym was not cleaned during our three day stay. Positives are the conference rooms and proximity to transport. However few places to eat or drink in the area.

Posted by on 8 Nov 2017

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2 out of 5
Check in war nicht sehr freundlich. Schlüsselkarte für Zimmer funktionnierte nicht, das zweite mal war das Zimmer bereits besetzt.( Kleider im Zimmer) Roomservice wurde nicht gemacht Abfluss der Badewanne funktionnierte nur wenn man ihn entfernte. Zuwenigre Steckdosen, keine im Bad

Posted by on 27 May 2022

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3 out of 5
Overall view was nice in hotel. Staff were friendly. Our room was nice too if you don't count these couple problems which was air conditioner, it didn't work which made room very hot and air was bad. And room's lamp didn't work either.

Posted by on 31 Oct 2018

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2 out of 5
Hotellin huoneiden taso oli heikko. Saimme ensin 2 henkilön huoneen, vaikka olimme varanneet huoneen kolmelle. Huoneen vaihdossa meni aikaa jonkin verran. Alue oli surkea. Aulatilat ok

Posted by on 23 Oct 2018

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4 out of 5
Bien dans l’ensemble, chambre spacieuse à 25 min du centre de Paris en métro. Quartier moyen mais calme

Posted by , from - on 9 May 2018

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Comment from Hotel Management

11 May 2018 by Guest Relation

Cher Ben, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement, Aïssata Guest Relation

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 26910 square feet (2500 square metres) and includes conference centres. A 24-hour fitness centre, a library, and a terrace are also featured at the family-friendly Novotel Paris Est. Parking is available for a fee. This 4-star Bagnolet hotel is smoke free.

  • 609 guestrooms or units
  • 18 levels
  • 26910 sq ft of conference space
  • 2500 sq. m of conference space
  • Built in 1973
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pantin Station (4.6 km / 2.8 mi)
  • Metro station: Gallieni Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Paris Est offers 609 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. This Bagnolet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out is 5 PM on Sundays (on request).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 7 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector, a security system and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The maximum height for parking at this property is 6.2 feet (1.8 meters).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • UnionPay
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Children stay free: Maximum age 16
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.84 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self-parking fee: EUR 20.00 per day
  • Pet fee: EUR 7 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Est
  • Novotel Est Hotel
  • Novotel Est Hotel Paris
  • Novotel Est Paris
  • Novotel Paris Est
  • Paris Est Novotel
  • Paris Novotel Est
  • Bagnolet Novotel
  • Novotel Bagnolet
  • Novotel Hotel Bagnolet
  • Novotel Hotel Paris Est
  • Novotel Paris Est Hotel Bagnolet
  • Novotel Paris Est Hotel
  • Novotel Paris Est Hotel
  • Novotel Paris Est Bagnolet
  • Novotel Paris Est Hotel Bagnolet

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.