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"Staff and service was ok. The room was a bit too warm. " More

By a verified traveller on Thu 31 Oct 2019

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Hotel Description

Our customers tell us they enjoy Novotel Paris Est's good location. During your stay, you'll be connected to a shopping centre and within walking distance of Hospital Robert-Debre. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1973, this 4-star hotel has 609 rooms over 18 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour fitness centre and a playground
  • Guests speak favourably about the location and the overall condition of the property
  • Just a 3-minute drive from Hospital Robert-Debre and a few minutes from Grande halle de la Villette
  • Dogs welcome for a fee

Classic Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£61* Per night/room 6 Mar - 7 Mar

Classic Room

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Room, View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Novotel Paris Est ratings based on 41 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Paris Est

Everyone (13) Couples (4) Business (1) Family (19) Friends (2)
4 out of 5
Staff and service was ok. The room was a bit too warm.

Posted by on 31 Oct 2019

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Comment from Hotel Management

18 Dec 2019 by Guest Relation

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Est.. I am sorry that your experience did not meet your expectations.apologies. We hope to see you again very soon. Sincerely, Samia Guest Relation

5 out of 5
Nice hotel near main Paris very good service really good staff always helpful mostly they all speak good English

Posted by , from uk derby on 21 Aug 2018

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Comment from Hotel Management

27 Aug 2018 by Guest Relation

Dear Kooner, We very much appreciate your comments regarding your stay at the Novotel Paris Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aïssata Guest Relation.

5 out of 5
Hery nice . I can recommand specjalny Guy in reception named Nico.

Posted by , from UK on 9 Aug 2018

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Comment from Hotel Management

21 Aug 2018 by Guest Relation

Dear Patryk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aïssata Guest Relation.

1 out of 5
It is the worst hotel experience I have ever had! First, I arrived at 14:00 to check in, the recipient said the check in is at 15:00 pm! I said it is written in the ebookers that it is at 14:00. He called the manager who said to me that what it is written in the ebookers is wrong and that in their website it is written that the check in is at 15:00. I checked their website directly and founded that it is written there that it is at 14:00! By that, the time was nearly 14:50, so they let me check in! Second, there is no window in the rooms! there is just a glass frontage but cant be opened. The air condition did not work as well. I got up in the morning while I was barely breathing with red eyes! I quickly went to the reception and founded another 2 persons complained of the same problem. Third, you see the pictures of the hotel posted in the ebookers website? Did you see the 2 photos of a garden with a river? There is NO such place around the hotel, AT ALL!! The recipient told me that this garden is far away from the hotel (3-4 miles)! I would never recommend this hotel even for just one night

Posted by , from Sweden on 14 Apr 2018

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2 out of 5

Dilapidated building in a neglected area

The building and local area are both tired and in need of repair. The room was disappointing with a stained carpet and broken toilet. The gym was not cleaned during our three day stay. Positives are the conference rooms and proximity to transport. However few places to eat or drink in the area.

Posted by on 8 Nov 2017

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2 out of 5

Blocked Sink

Pros: Nothing
Cons: Listen and fix
Location: nothing except the metro and Mc Donalds.
Initially No Ac in room then changed to a another room but sink was blocked even after complaint no one fixed... disappointed.

Posted by , from London on 16 Apr 2017

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4 out of 5

Excellent trip

Enjoyed the stay. Nice & helpful staffs Very close to station

Posted by on 15 Sep 2015

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3 out of 5

Value for money

Booked this one first time. Hotel is clean overall and has good links with public transport. Depends on your purpose of travel but not fun for children if they are travelling with you. TVs are fairly old with nothing fancy to watch. No place for children activities.

Posted by on 14 Sep 2015

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2 out of 5

Big Name Novotel Average impression

Just average hotel. Breakfast menu items poor for the price charging. Rooms small. No promised good Wifi which is very very poor.

Posted by on 2 Sep 2015

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5 out of 5

Great Trip to Paris

Very easy to get to from the air port. This place is closer to Paris city. All the staff were very helpful.

Posted by on 1 Sep 2015

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 26910 square feet (2500 square metres) and includes conference centres. A 24-hour fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Paris Est. Parking is available for a fee. This 4-star Bagnolet hotel is smoke free.

  • 609 guestrooms or units
  • 18 levels
  • 26910 sq ft of conference space
  • 2500 sq. m of conference space
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (26.9 km / 16.7 mi)
  • Train station: Pantin Station (4.6 km / 2.8 mi)
  • Metro station: Gallieni Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Paris Est offers 609 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:30 AM.

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

L'Instant Nomade – This bar only serves light fare. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Check-out is 5 PM on Sundays (on request).

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pets

  • Pets are welcome for a fee per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The maximum height for parking at this property is 6.2 feet. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • UnionPay
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Est
  • Novotel Est Hotel
  • Novotel Est Hotel Paris
  • Novotel Est Paris
  • Novotel Paris Est
  • Paris Est Novotel
  • Paris Novotel Est
  • Bagnolet Novotel
  • Novotel Bagnolet
  • Novotel Hotel Bagnolet
  • Novotel Hotel Paris Est
  • Novotel Paris Est Hotel Bagnolet
  • Novotel Paris Est Hotel
  • Novotel Paris Est Hotel
  • Novotel Paris Est Bagnolet
  • Novotel Paris Est Hotel Bagnolet

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.