4.1 out of 5

"Lovely time in paris, lovely time at the hotel, with staff really gentle and nice " More

By a verified traveller on Fri 13 Oct 2017

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Hotel Description

Our customers tell us they enjoy the convenient parking at Novotel Paris Gare De Lyon. During your stay, you're just a quick walk from Pont d'Austerlitz. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 253 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with iPod docking stations, LCD TVs and fridges
  • Free WiFi
  • Enjoy French cuisine while dining at Novotel Cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a playground
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Within a 15-minute walk of Pont d'Austerlitz and Ministry of Finance
  • Pets welcome for a fee

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£105 per night

Superior Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Novotel Paris Gare De Lyon ratings based on 36 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Paris Gare De Lyon

Everyone (28) Business (1) Couples (2) Friends (3)
5 out of 5

Nice hotel, close to paris centre, high quality

Lovely time in paris, lovely time at the hotel, with staff really gentle and nice

Posted by , from Ireland on 13 Oct 2017

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5 out of 5

Great location next to Gare de Lyon

Pros: Friendly, professional, efficient and CLEAN! We could not fault it.
Cons: Nothing. It was just perfect for our long-weekend visit. I praised the staff before we left!
Location: The location was great being next to the station, allowing quick and easy access to both the Metro and RER. Can easily walk around Paris from here.
Really surprised by the hotel - lots of concrete on show in the foyer, but in a good way! Gave it quite a post-modern, urban feel. Staff were really lovely and helpful and the room was great. We had a family room comprising king-size bed and sofa bed for the two children, but there was still plenty of room for us all. Children especially loved the bathroom with a glass wall that could become opaque at the flick of a switch! We genuinely thought we were the only people in the hotel, because we did not hear a sound from neighbouring rooms, or staff in the corridors. Excellent triple-glazing kept all street noise out too. It was SILENT!! There was a great swimming pool on the ground floor, which was open 24h hours a day. Big enough to do lengths, but a little on the cool side, so fine if you kept swimming. We opted for breakfast to be included, so much easier (and cheaper than trawling the streets) when you have two growing youths, 11 and 13! And wow! We were so glad that we did! EXCELLENT breakfast, with plenty of choice including bacon, eggs and sausages, as well as continental cheeses, hams, croissants and pastries, FRESHLY prepared grapefruit, orange and pineapple (not tinned), yoghurt etc. Really, really delicious, and we are very picky!

Posted by , from Scotland on 6 Oct 2017

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4 out of 5

Great hotel near Gare de Lyon

Clean and tidy hotel 1 min from the station. Our standard room was pretty spacious clean and tidy. Bed was a decent size and pretty comfortable. Only gripes are: Don't like paper and plastic cups. No mini bar. Only one bottle of water for a double room.Could have rung for more but why not 2 bottles to start with? Didn't like glass panel between bathroom and bedroom. Any visit to bathroom in the night illuminated the bedroom. Not enough breakfast tea.One between two and only 2 tiny milks per day for 2 people. Even after writing a request (in French) we didn't get any more. Having said all this I would return but I would take drinking glasses and China mugs and request extra tea and milk on arrival.

Posted by on 26 Jun 2017

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4 out of 5

Hotel ideally located to explore Paris

Excellent value for money. It's not a 5-star, but the performance for the category is excellent. Breakfast options till 12pm. No charge for room service, free internet, staff very helpful. Location 100 m from Gare de Lyon but soundproof rooms. Will use it again

Posted by on 22 Feb 2017

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2 out of 5
Positiv ist die Lage des Hotels, alles andere könnte besser sein.

Posted by on 27 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Serge Lenormand - General Manager

Dear Al, Thank you for sharing your feedback about Novotel Paris Gare de Lyon. I'm glad you've appreciated the location. I feel sorry you didn't like the other services very well. We are continuously doing the best to improve our standards. Have a lovely day,

4 out of 5
Tres bien l’hotel restorant laisse a desire menu trop chere et pas assez a manger

Posted by on 20 Dec 2018

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3 out of 5

Posted by on 18 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by Serge Lenormand - General Manager

Dear Guest, Thank you for sharing your mind about your stay in Novotel Paris Gare de Lyon. Please accept my sincerest apologies, we apparently weren't up to your expectations. We definitively didn't mean it. Without any more details, I wish you a lovely week. Sincerely yours,

4 out of 5
Nette Mitarbeiterinnen und Mitarbeiter an der Rezeption

Posted by on 23 Oct 2018

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5 out of 5

Posted by on 22 Oct 2018

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4 out of 5
Das Hotel liegt in nächster Nähe des Gare de Lyon. Bei offenen Fenster ist es Nachts eher laut. Der Frühstücksraum war zu einigen Zeiten voll besetzt und wir mussten warten bis ein Platz frei wurde. Preis -Leistung hat gestimmt. Das Personal war sehr zuvorkommend. Am Abreisetag kann das Gepäck deponiert und später abgeholt werden.

Posted by , from Schweiz on 21 Oct 2018

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About the Novotel Paris Gare De Lyon

Location 2-8 Rue Hector Malot, Paris, Paris 75012

Property Features

Novotel Paris Gare De Lyon offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Paris Gare De Lyon. Parking is available for a fee. This 4-star Paris hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 7 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (ORY-Orly) (16.7 km / 10.4 mi)
  • Train station: Paris-Gare-de-Lyon Station (1 km / 0.6 mi)
  • Metro station: Gare de Lyon Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Paris Gare De Lyon offers 253 forms of air-conditioned accommodation with iPod docking stations and a safe. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • iPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

A tax is imposed by the city and collected at the property in cash: EUR 2.48 per person, per night, starting from 1 July. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 for adults and EUR 0 for children (approximately)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Early check-in fee: EUR 120 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Paris Gare Lyon Hotel
  • Novotel Gare Lyon Hotel
  • Novotel Paris Gare Lyon
  • Novotel Gare Lyon
  • Novotel Paris Gare De Lyon Hotel Paris
  • Accor Paris Gare De Lyon

You should know

  • The total price shown includes a resort fee.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.