"We booked 2 rooms for 3 nights - both rooms were in good condition and we were happy. We only came into sleep as we were sight seeing. Once in the ro ... " More

By a verified traveller on Fri 18 May 2018

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Hotel Description

Our customers tell us they enjoy the breakfast at Novotel Suites Paris Nord 18ème. During your stay, you'll be within walking distance of Millennium Mall. Features include free WiFi in public areas, plus a fitness centre and a bar. This 4-star hotel has 187 rooms over 9 floors. Free WiFi and free stocked minibars are available in all rooms.

  • Air-conditioned rooms with free minibar items, sofa beds and LCD TVs
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, multilingual staff and a lift
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the cleanliness, overall comfort and low noise level
  • Just a 3-minute drive from Millennium Mall and a few minutes from Stade de France
  • Pets welcome for a fee

Superior Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£72 per night

Superior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Novotel Suites Paris Nord 18ème ratings based on 13 verified reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Suites Paris Nord 18ème

Everyone (13)
4 out of 5

Very comfortable and spacious rooms

Pros: Rooms very spacious and clean. Room was turned in every day with clean towels and amenities.
Cons: The entrance, reception area and breakfast area - really can do with an upgrade.
Location: Not very pleasant area. We did not wander and walk about as we were not comfortable. We just went to the Metro and came straight back in the hotel.
We booked 2 rooms for 3 nights - both rooms were in good condition and we were happy. We only came into sleep as we were sight seeing. Once in the room - its very quiet. Entrance to the hotel is not very inviting. Reception and breakfast area are together. When entering there was a very bad smell which lasted throughout the day. Toilets near the reception not very clean and hygienic. Could do so much better if planned properly. Amira was a very efficient receptionist. She was willing to help us and others. She was able to handle different job tasks at a time. The area is not very family friendly - should have done more research before booking.

Posted by , from United Kingdom on 18 May 2018

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1 out of 5

Worst Hotel ever Stay away

Pros: Nothing
Cons: staff and hotel location should be changed and
Location: hotel is too far from the city center
I had bad experience. bad attitude from room services and reception. They are not friendly at all The room is not as described. i booked superior family suite 1 double bed and 2 single room. the room was too small and i had 1 double bed and 1 single bed and 1 sofa bed room services refused to give us enough blankets and they are too rude neighborhood is too far and dangerous place this hotel doesn't deserve Novotel Hotel

Posted by , from Egypt on 15 Sep 2017

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1 out of 5
Personnel trop bruyant; à la limite impoli. Check out prévu pour à 9h45 les femmes de ménage toquent à la porte. Pas possible de se reposer quand le personnel parle de leurs vies privées à voix haute dans le corridor

Posted by on 14 May 2019

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3 out of 5

Pas mal comme hôtel

Hôtel très accueillant. Très calme. On entend pas le bruit du périphérique. Idéal pour une famille. Le parking est quand même cher. J'ai trouvé le matelas très inconfortable. Il était trop dur. Le petit lit d'appoint dans la suite est plus confortable.

Posted by , from Genève on 10 Dec 2017

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3 out of 5

Brauchbares Hotel in zweifelhafter Gegend

Pros: Die Mitarbeiter sprachen Englisch.
Location: Im Norden, 18. Arrondissement, direkt am Stadtring. In der Nähe sollte man nichts unternehmen.
Es war schon ein komisches Gefühl, nachts zu Fuß von der nächsten Metro-Haltestelle (Porte de la Chapelle) zum Hotel zu gehen, selbst auf direktestem Weg, denn die Gegend machte keinen sicheren und angenehmen Eindruck. In der Gegend des Hotels herumzulaufen ging gar nicht. Auch den Blick aus dem Fenster konnte man sich sparen. Ruinen und Schutthaufen. Direkt vor dem Hotel führt die Stadtautobahn als Hochstraße vorbei. Das Hotel selbst war gut, das Zimmer war sehr sauber, einigermaßen ruhig und ausreichend komfortabel. Die Mitarbeiter waren sehr bemüht und hilfsbereit und sprachen Englisch (keine Selbstverständlichkeit in Paris!). Auch das Frühstück war für französische Verhältnisse gut, wenn auch mit 15 Euro ziemlich teuer.

Posted by , from Oldenburger Münsterland on 2 Nov 2017

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1 out of 5
Ich habe ein Zimmer für drei Personen bestellt mit großes Bett und drittes Bett und wurde mir gesagt zuerst die Bestellung annulliert ist. Ich würde mir ein Zimmer bereitgestellt mit ein großes Bett für zwei Personen Das dritte Bett war kein Bett das war ein Sofa Sofa war sehr unbequem. Dusche und Toilette waren direkt neben dem Bett da gibt’s ein Stück Schiebe Tür dazwischen aber das war nicht schön. Ich war dabei mit meiner Tochter war sehr ungünstig zu Toilette zu gehen duschen Die Frage ist warum sagt man nicht direk was im Zimmer drin ist die richtige Beschreibung bezüglichBett und Toilette. Da sind die grundsätzlichen Ausstattung eines Hotelzimmers.

Posted by on 2 Nov 2017

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4 out of 5

Gutes Hotel, in der Nähe kann man billig einkaufen

Die Gegend ist voll mit asylanten. Wem das nichts ausmacht kann billig gut wohnen in Paris. Metro ist auch in der Nähe. Zimmer sind gut und sauber. Entsprechend ruhig da gut isoliert.

Posted by , from Hessen on 23 Jul 2017

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3 out of 5
Schönes Hotel aber die Lage ist nicht schön. Im schlimmsten viertel von Paris.

Posted by on 19 Jul 2017

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Comment from Hotel Management

14 Aug 2017 by Mr. DRUMARE Jean-Marie

Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

2 out of 5

Weitweg vom Zentrum

Rezeption waren ganz unfreundlich und bei Aufnahme viel anstrengend Die wolten alles fertig als Papiere haben

Posted by on 23 Apr 2017

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Comment from Hotel Management

29 Apr 2017 by Jean-Marie DRUMARE / Deputy Manager

Sehr geehrter Anonymous, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Paris Nord 18ème. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

4 out of 5

Hotel mit schönen Zimmern aber in schlechter Lage

Pros: Zimmer
Cons: Abends ist der ca. 400 m Fußweg vom Metro wegen der gefährlichen Gegend (Sozialer Brennpunkt - "Getto") nicht empfehlenswert. Shuttlebus einfuhren?
Aufenthalt war sehr angenehm. Zimmer sehr schön, geräumig, gut ausgestattet (Wasserkocher, Kaffeemaschine, Mikrowelle, Kühlschrank, Tee, Kaffee und Kakao). Es ist aber wegen der relativ unsicheren Gegend nicht empfehlenswert das Hotel abends/nachts zu verlassen. Nur mit einem Taxi hin und zurück zu empfehlen.

Posted by , from Ruhrgebiet on 19 Apr 2017

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About the Novotel Suites Paris Nord 18ème

Location 1 Impasse Marteau, Paris, Paris 75018

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and multilingual staff are also featured at Novotel Suites Paris Nord 18ème. Parking is available for a fee. This 4-star Paris hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 9 levels
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (25.3 km / 15.7 mi)
  • Train station: Paris Gare de l'Est (3.9 km / 2.4 mi)
  • Metro station: Porte de la Chapelle Metro Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Suites Paris Nord 18ème offers 187 forms of air-conditioned accommodation with free minibar items and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. This Paris hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pull-out sofa bed
  • Stocked minibar (free)
  • LCD television
  • Cable channels
  • Premium channels
  • First-run films
  • Films for purchase
  • Fridge
  • Microwave
  • Espresso maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Espace Bar – On-site bar. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 10 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Suites Paris Nord Porte Chapelle Hotel
  • Novotel Suites Nord Porte Chapelle Hotel
  • Novotel Suites Paris Nord Porte Chapelle
  • Novotel Suites Nord Porte Chapelle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.