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4.0 out of 5

"Lovely hotel nice and clean the rooms were of a good size which was enough for a family of 4, one of the beds was of a queen size... Handy kitchenett ... " More

By a verified traveller on Sun 24 Mar 2019

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Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£94* Per night/room 10 Nov - 11 Nov

Suite Junior Executive, children under 9 not allowed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Chambres Premium Familiales

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the nightlife around Relais Spa Val d'Europe. During your stay, you're just a quick walk from Val d'Europe. Enjoy features like free WiFi in public areas and a free theme park shuttle, plus a full-service spa. Built in 2007, this 4-star residence has 219 rooms over 5 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, pillowtop beds and flat-screen TVs
  • Free WiFi
  • Enjoy French cuisine while dining at Ô Relais Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, Ayurvedic treatments or reflexology at Spa Nuxe
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location's nightlife and the comfortable guestrooms
  • Steps from Val d'Europe and 7 minutes on foot from Val d'Europe Shopping Center
  • Free theme park shuttle service
  • Dogs welcome for a fee

Relais Spa Val d'Europe ratings based on 62 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Relais Spa Val d'Europe

Everyone (27) Couples (16) Business (1) Family (17) Friends (1)
5 out of 5

Posted by on 17 Mar 2020

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Comment from Hotel Management

22 Mar 2020 by Le service clientèle

Chère Madame, Cher Monsieur, Nous vous remercions infiniment de votre retour suite à votre venue au Relais Spa**** Chessy. Nous sommes ravis d’apprendre que votre séjour au sein de notre établissement fut agréable. Sachez que votre avis compte à nos yeux et nous encourage à toujours plus améliorer nos services car la satisfaction de nos clients est notre priorité. Nous vous remercions d’avoir choisi notre résidence hôtel et espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Sincèrement, Le service clientèle

5 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

2 Mar 2020 by Le service clientèle

Chère Madame, Cher Monsieur, Nous vous remercions infiniment de votre retour suite à votre récent séjour. Nous sommes ravis d’apprendre que votre séjour au sein de notre établissement – Le Relais Spa Chessy, fut agréable. Sachez que votre avis compte à nos yeux et nous encourage à toujours plus améliorer nos services car la satisfaction de nos clients est et reste notre priorité. En espérant vous accueillir à nouveau au Relais Spa Chessy. Sincèrement, Le service clientèle

5 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Guest Relation

Cher client, Nous vous remercions de votre notation. Soucieux de progresser dans notre qualité nous remontons votre satisfaction à nos équipes. Nous serions ravis de vous accueillir à nouveau au sein du Relais Spa Bien cordialement, Rowendini – Guest Relations

5 out of 5
Lovely hotel nice and clean the rooms were of a good size which was enough for a family of 4, one of the beds was of a queen size... Handy kitchenette in the room.Very close to Disneyland less then 5min drive, they provide a free shuttle service to and from park at your choice of time which is amazing all you need to do is ring them at any time for pick up. All the staff were very friendly.. Hotel is nicely situated in the centre close to Val D’Europe shopping center which is the biggest shopping centre and had lot of restaurants inside. Just after the train station, which is only 4min walk. We did our shopping there for food and general requirements. The hotel Restaurant serves breakfast, lunch and dinner had had a late night bar. But we never had a chance to use it. They had a lovely spa. We stayed for 6 days in the hotel. We're we're able to visit Paris for the last few days using the train station nearby. Overall we had a brilliant time.. For us it was bit pricy as we expected for food as it is a four star hotel. Other than that brilliant.. The very best part.. Guess what... Yes we had beautiful weather no rain...

Posted by on 24 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Guest Relation

Dear guest, We are pleased to read your very kind comments, we share it with our staff. We look forward to welcoming you back at the Relais Spa Chessy****

5 out of 5
Very close to the shopping centre and the fantastic free shuttle to Disney

Posted by on 27 Dec 2018

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Comment from Hotel Management

6 Jan 2019 by Rowendini - Guest Relations

Dear guest, Thank you very much for your comment. We are glad to read that everything went perfectly during your stay and hope to welcome you back soon at the Relais Spa. Kind regards,

3 out of 5
Good points: The location is great, we chose this hotel for the 2 minute (free) shuttle busride to Disney, and the 1 minute walk to Val D’Europe station giving us access to Paris city centre in 35 minutes. Excellent restaurants 1-2minute walk away was also very appealing. The pool and spa facilities were lovely. Bed was large and very comfy. Friendly staff. Lovely hot showers. Concierge very helpful in recommending places to eat. Bad points: only got tea and coffee/milk in the room upon arrival, all other days they did not top it up so you had the facilities to make a hot drink but not the actual tea and coffee. Bit stingy really. On 2 out of 4 days there we came back to find silverfish in the bath tub, we had these bugs in our university accommodation and they are not very sanitary. If you want to use the spa/pool, men have to take tight swim shorts; this was not pointed out prior to our trip so my partner had to fork out 10 euro for a pair, and looking around it seemed every other man was told the same thing no matter what their swim wear was. Breakfast was extortionate at 18 euro pp, the buffet was definitely not worth that price at all, with a supermmarket 5 minutes walk away with 4 croissants for sale for 2 euros we only ate at the hotel once.

Posted by on 18 Dec 2018

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Comment from Hotel Management

23 Dec 2018 by Rowendini - Guest Relations

Dear guest, Thank you for your comment. We are very sensitive to the improvement of our service, your feedback will help us progress. We look forward to welcoming you again at the Relais Spa Chessy, Sincerely yours,

5 out of 5
Beautiful place perfectly for vacation and lovely service staffs.

Posted by on 24 Oct 2018

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5 out of 5

Excellent

Good stay. Staff spoke English (sorry did try French but it’s too awful!) We didn’t try the restaurant. But the room was super clean and well appointed. Shuttle to the park was excellent. Handy for val d Europe and Rer.

Posted by , from stoke on trent uk on 11 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Rowendini Guest Relations

Dear guest, Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back at the Relais Spa Chessy.

1 out of 5

Hotel Nightmare

The hotel was a joke , staff were no help , rude and the room was so dirty. Stains on the sheets , hairs on the bed and in the bath and crumbs in the microwave. All of this in a Junior suite.

Posted by , from london on 25 Mar 2018

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Comment from Hotel Management

31 Mar 2018 by Guest Relation Team

Dear Guest, We are sorry to read that your experience has been not satisfied. We would like to apologize for the cleanliness that you found in your first room. We already transfer your comments to the housekeeping and reception department. We hope that the second room has been perfect for you. We hope to welcoming you to reassure you that your experience was execptional. Regards Marjorie Lécuyer Guest Relation

4 out of 5
Decent hotel - staff were helpful and friendly. Rooms were too warm, even with air conditioning on

Posted by on 8 Jan 2018

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Renovations + Closures

The following facilities or services will be unavailable from November 15 2021 to November 15 2021 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

The property is closed between 29 November and 29 November.

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from 6 December 2021 to 6 December 2021 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

During renovations, the residence will make every effort to minimise noise and disturbance.

Property Features

Relais Spa Val d'Europe offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Relais Spa Val d'Europe. Parking is available for a fee. This 4-star Chessy residence is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Val d'Europe Station (0.2 km / 0.1 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Relais Spa Val d'Europe offers 219 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. Accommodation at this 4-star residence has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Chessy residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Ô Relais Restaurant – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Ô Relais Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the residence include an indoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Spa Services

Spa Nuxe has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 8 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, access to the spa facility (including the indoor pool, fitness center, spa tub, and sauna) is available by reservation only. Guests are required to reserve a 1-hour time slot at the spa's reception desk. Access is available on a first-come, first-served basis

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts Visa, Mastercard and American Express; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitiser. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 8 days prior to check-in.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 8
  • Property does not offer on-site COVID-19 testing
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Please note, some room types at this property are not available when booking a stay with children.
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Self-parking fee: EUR 12.50 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Spa
  • Relais Spa Chessy
  • Relais Spa Hotel
  • Relais Spa Hotel Chessy
  • Relais Spa Val d`Europe Hotel Chessy
  • Relais Spa Val D'Europe Chessy
  • Relais Spa Val d'Europe Hotel Chessy
  • Relais Spa Val d'Europe Hotel
  • Relais Spa Val D'Europe Chessy
  • Relais Val d'Europe Chessy
  • Relais Spa Val d'Europe Residence Chessy
  • Relais Spa Val d'Europe Residence
  • Relais Spa Val d'Europe Chessy
  • Relais Spa Chessy
  • Relais Spa Val D'europe Chessy
  • Relais Spa Val d'Europe Chessy
  • Relais Spa Val d'Europe Residence
  • Relais Spa Val d'Europe Residence Chessy

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.