4.0 out of 5

"Good stay. Staff spoke English (sorry did try French but it’s too awful!) We didn’t try the restaurant. But the room was super clean and well appoint ... " More

By a verified traveller on Sat 11 Aug 2018

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Hotel Description

Relais Spa Val d'Europe's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Val d'Europe. Free WiFi in public areas, a free theme park shuttle and a full-service spa are available. Built in 2007, this 4-star residence has 219 rooms over 5 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy French cuisine while dining at Ô Relais Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with hot stone massages, manicures and pedicures or body wraps at Spa Nuxe
  • Services include supervised activities for kids, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests like the accommodation for the comfy beds, overall comfort and low noise level
  • Steps from Val d'Europe and 7 minutes on foot from Val d'Europe Shopping Center
  • Free theme park shuttle service
  • Dogs welcome for a fee

Premium Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£113 per night

Junior suite executive (VIP Services)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Multiple Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Premium Room & Junior Suite Communicating

Bed Count 1 Double Bed Maximum Occupancy 6 Max

Premium room (connecting)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Junior Suite, Terrace

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Relais Spa Val d'Europe ratings based on 55 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Relais Spa Val d'Europe

Everyone (24) Couples (14) Business (1) Family (15) Friends (1)
5 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Guest Relation

Cher client, Nous vous remercions de votre notation. Soucieux de progresser dans notre qualité nous remontons votre satisfaction à nos équipes. Nous serions ravis de vous accueillir à nouveau au sein du Relais Spa Bien cordialement, Rowendini – Guest Relations

5 out of 5
Lovely hotel nice and clean the rooms were of a good size which was enough for a family of 4, one of the beds was of a queen size... Handy kitchenette in the room.Very close to Disneyland less then 5min drive, they provide a free shuttle service to and from park at your choice of time which is amazing all you need to do is ring them at any time for pick up. All the staff were very friendly.. Hotel is nicely situated in the centre close to Val D’Europe shopping center which is the biggest shopping centre and had lot of restaurants inside. Just after the train station, which is only 4min walk. We did our shopping there for food and general requirements. The hotel Restaurant serves breakfast, lunch and dinner had had a late night bar. But we never had a chance to use it. They had a lovely spa. We stayed for 6 days in the hotel. We're we're able to visit Paris for the last few days using the train station nearby. Overall we had a brilliant time.. For us it was bit pricy as we expected for food as it is a four star hotel. Other than that brilliant.. The very best part.. Guess what... Yes we had beautiful weather no rain...

Posted by on 24 Mar 2019

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Comment from Hotel Management

28 Mar 2019 by Guest Relation

Dear guest, We are pleased to read your very kind comments, we share it with our staff. We look forward to welcoming you back at the Relais Spa Chessy****

5 out of 5
Very close to the shopping centre and the fantastic free shuttle to Disney

Posted by on 27 Dec 2018

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Comment from Hotel Management

6 Jan 2019 by Rowendini - Guest Relations

Dear guest, Thank you very much for your comment. We are glad to read that everything went perfectly during your stay and hope to welcome you back soon at the Relais Spa. Kind regards,

3 out of 5
Good points: The location is great, we chose this hotel for the 2 minute (free) shuttle busride to Disney, and the 1 minute walk to Val D’Europe station giving us access to Paris city centre in 35 minutes. Excellent restaurants 1-2minute walk away was also very appealing. The pool and spa facilities were lovely. Bed was large and very comfy. Friendly staff. Lovely hot showers. Concierge very helpful in recommending places to eat. Bad points: only got tea and coffee/milk in the room upon arrival, all other days they did not top it up so you had the facilities to make a hot drink but not the actual tea and coffee. Bit stingy really. On 2 out of 4 days there we came back to find silverfish in the bath tub, we had these bugs in our university accommodation and they are not very sanitary. If you want to use the spa/pool, men have to take tight swim shorts; this was not pointed out prior to our trip so my partner had to fork out 10 euro for a pair, and looking around it seemed every other man was told the same thing no matter what their swim wear was. Breakfast was extortionate at 18 euro pp, the buffet was definitely not worth that price at all, with a supermmarket 5 minutes walk away with 4 croissants for sale for 2 euros we only ate at the hotel once.

Posted by on 18 Dec 2018

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Comment from Hotel Management

23 Dec 2018 by Rowendini - Guest Relations

Dear guest, Thank you for your comment. We are very sensitive to the improvement of our service, your feedback will help us progress. We look forward to welcoming you again at the Relais Spa Chessy, Sincerely yours,

5 out of 5
Beautiful place perfectly for vacation and lovely service staffs.

Posted by on 24 Oct 2018

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5 out of 5

Excellent

Good stay. Staff spoke English (sorry did try French but it’s too awful!) We didn’t try the restaurant. But the room was super clean and well appointed. Shuttle to the park was excellent. Handy for val d Europe and Rer.

Posted by , from stoke on trent uk on 11 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Rowendini Guest Relations

Dear guest, Thank you for your feedback. We are pleased to read that you enjoyed your stay and hope to welcome you back at the Relais Spa Chessy.

1 out of 5

Hotel Nightmare

The hotel was a joke , staff were no help , rude and the room was so dirty. Stains on the sheets , hairs on the bed and in the bath and crumbs in the microwave. All of this in a Junior suite.

Posted by , from london on 25 Mar 2018

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Comment from Hotel Management

31 Mar 2018 by Guest Relation Team

Dear Guest, We are sorry to read that your experience has been not satisfied. We would like to apologize for the cleanliness that you found in your first room. We already transfer your comments to the housekeeping and reception department. We hope that the second room has been perfect for you. We hope to welcoming you to reassure you that your experience was execptional. Regards Marjorie Lécuyer Guest Relation

4 out of 5
Decent hotel - staff were helpful and friendly. Rooms were too warm, even with air conditioning on

Posted by on 8 Jan 2018

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5 out of 5

Birthday Trip away!

Fantastic stay, me and my sister thoroughly enjoyed ourselves. The value for money was amazing. Staff were delightful, especially Kimberly from Reception and the shuttle drivers. Spa facilities exceeded our expectations, being able to use the sauna / hammam and pool without any extra charge was blissful. The reviews don't do this place justice, we attended Disneyland Paris both days of our stay and with it being only a short distance away we didn't realise how close the hotel actually is to the park. 10/10 always going to be our number one hotel when we return to Paris.

Posted by on 11 Feb 2016

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5 out of 5

Awesome Trip:-)

Excellent place to stay for Disney. Big shopping centre and train station round the corner very handy for buying food to cook in the room, and train handy to get in to Paris for the day. Staff very nice. And shuttle to Disney was excellent drivers were very nice. Also used the pool in hotel it was fab and dey provide bathrobes and slippers in room which was a lovely added touch. And 2bottles of water in room when arrived which was well appreciated. Loved the hotel was fab.:-)

Posted by on 21 Oct 2015

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Property Features

Relais Spa Val d'Europe offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a sauna, and spa services are also featured at the family-friendly Relais Spa Val d'Europe. Parking is available for a fee. This 4-star Chessy residence is smoke free.

  • 219 guestrooms or units
  • 5 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Deli
  • Supervised kids' activities (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (40.7 km / 25.3 mi)
  • Train station: Serris Val d'Europe Station (0.2 km / 0.1 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Relais Spa Val d'Europe offers 219 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. Accommodation at this 4-star residence has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Chessy residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Dishwasher
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

Ô Relais Restaurant – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Ô Relais Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

Spa Services

Spa Nuxe has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 7
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note: Proper swimsuits must be worn in the spa. Bathing shorts or trunks are not permitted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 9 for children (approximately)
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 10 per pet, per night
  • Weekly housekeeping provided; additional cleaning fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Spa
  • Relais Spa Chessy
  • Relais Spa Hotel
  • Relais Spa Hotel Chessy
  • Relais Spa Val d`Europe Hotel Chessy
  • Relais Spa Val D'Europe Chessy
  • Relais Spa Val d'Europe Hotel Chessy
  • Relais Spa Val d'Europe Hotel
  • Relais Spa Val D'Europe Chessy
  • Relais Val d'Europe Chessy
  • Relais Spa Val d'Europe Residence Chessy
  • Relais Spa Val d'Europe Residence
  • Relais Spa Val d'Europe Chessy
  • Relais Spa Chessy
  • Relais Spa Val D'europe Chessy

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the residence before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.