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"Fantastic location. Val D’Europe and Disney are minutes away. Paris by train is only 40 mins. Hotel is just starting to look tired. But it is clean. S ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

Our customers tell us that they can't get enough of the overall value at Résidence du Parc Val d'Europe. During your stay, you're just a quick walk from Val d'Europe. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge). This 3-star residence has 153 rooms. Free WiFi and kitchenettes are available in all rooms.

  • All rooms offer kitchenettes, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, laundry facilities and multilingual staff
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • Just a 3-minute walk from Val d'Europe and a 4-minute drive from Val d'Europe Shopping Center
  • Pets welcome for a fee

Studio, Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£43* Per night/room 1 Mar - 2 Mar

Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 6 Max

2 adjoining studio

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Family Studio, Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Résidence du Parc Val d'Europe ratings based on 134 verified reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Résidence du Parc Val d'Europe

Everyone (50) Couples (12) Family (64) Friends (5)
1 out of 5
Avoid like the plague. No cot for our 8 month old! Not at all family friendly. Plug points low to the ground and with no safety device meant I couldn't allow our baby any freedom to crawl or explore. Kitchen had no washing up liquid, cleaning cloths or anything of the sort, so the kitchen was effectively useless. When I asked the receptionist where she expected my baby to sleep, she shrugged and said 'we're 3 star, very cheap. What do you expect?' I expect an acceptable place to sleep for my family! Never again

Posted by on 19 Sep 2019

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Comment from Hotel Management

20 Sep 2019 by Gregory

Dear Madam, Dear Sir We are sad to hear that your experience was not good. We do our best to satisfy all of our guest. Do not hesitate during your stay to ask at the reception. Dish washing kit are available for 2€ at the recetion. Baby cot are free, on request only but subject to availability the day of your arrival. We don't provide any safety kit for kids. Parents are the only responsible for their Kids and baby. We apologize for the problems encountered during your stay Best regards Front Office Manager

1 out of 5

Posted by on 30 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Chef de réception

Bonjour, Nous regrettons que votre séjour ne vous ait pas donné entière satisfaction. N’hésitez pas à revenir vers nous si vous avez des suggestions. Cordialement

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

12 May 2019 by La Réception

Madame, Monsieur, Nous vous remercions pour cette très bonne note et espérons vous accueillir de nouveau prochainement à la Résidence du Parc. Cordialement, La Réception

4 out of 5
This is a suitable accommodation if you're going to Disneyland, but if you're planning to spend some days in Paris allot 1 1/2 hrs for travel time to and from the Centre.

Posted by , from Ireland on 23 Sep 2018

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Comment from Hotel Management

23 Sep 2018 by Reception

Hello Madam, Hello Sir Thank you for taking the time to comment on your stay. Its a pleasure to know that you enjoyed your stay. See you on your next Disney trip

5 out of 5

Great location for Disney and Paris.

Fantastic location. Val D’Europe and Disney are minutes away. Paris by train is only 40 mins. Hotel is just starting to look tired. But it is clean. Staff are friendly and helpful. The pool is a godsend if you have children. We have stayed here before and would do again if we where going to Disney. Especially for the price you couldn’t do much better.

Posted by , from Sussex,England on 4 Sep 2018

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Comment from Hotel Management

15 Sep 2018 by The Reception

Hello, Thank you for taking the time to share your experience. See you on your next Disney trip. Best regards.

3 out of 5

Bad reception but good stay

Pros: Beds
we checked in around 11 PM and had to wait for more than an hour to check in. We had about a dozen kids screaming around rightly; after a long flight and drive to the hotel...The receptionist did not have a clue on what was going on and we had to interrupt to make him change the priority of his check-in !!!! Next day morning, the receptionist did not have a clue of what had happened the previous night but was very rude and defending the earlier night event!!!!!! The other receptionist was more considerate..... So, your stay and experience will be a chance but be ready for any surprise in the hotel...

Posted by , from London on 11 Apr 2018

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Comment from Hotel Management

11 Apr 2018 by La Reception

Hello Mrs, Hello Sir, Thank you for your comment, We apologise for the lack of professionalism you experienced. See you soon

3 out of 5

Base

Room is ok if come back late night to sleep.we got back around 5 each night it was a good job i packed a dvd player Wi-Fi didn't work No one cleaned the room or changed bedding or towels in the 6 days we were there.

Posted by on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by The Reception

Dear Sir, We thank you for taking the time to let us a feedback and we apologize for the problems that you had during your stay in our residence. Moreover, we inform you that we are a tourist residence and not an hotel so the cleaning is not done daily if you don't ask for the cleaning option, and you could ask for other sheets and towels directly at the reception. Sincerely yours, The Reception

2 out of 5

Close to Disneyland family hotel

Pros: Proximity to Dsineyland
Cons: They need to renovate a lot.
Location: Shopping center Val D’Europe and Disneyland are lose
We have stayed here 6 years aho but since then they did not maintain for anything. Room rates are not cheap but they seem to spend the money something else then to the maintenace or staff. Staff is not sufficient and not trained. Rooms are smelly, bathtub and heating equipment are in rust. Breakfast is not adequate. Serving staff is only one.

Posted by , from Basel on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by The Reception

Dear Sir, We are sorry to know that you didn't appreciate your stay in our residence and we take your remarks into account. Moreover, we inform you that could come to the reception to tell us about the problems that you had during your stay so we could try to fix these issues. Sincerely yours, The Reception

4 out of 5

stay

Pros: it was in the right place for us
Location: not much near by but we only wanted a place to sleep
was good to s[eep in thats what we wanted near to disneyland stuff friendly would stay again

Posted by , from uk on 22 Sep 2017

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Comment from Hotel Management

24 Sep 2017 by relation client

Thank you for taking the time to comment on your experience. Our team will be delighted to welcome you again.

3 out of 5

Nice hotel very close to Disneyland and shops

On arrival was welcomed very well. Was disappointed to see the breakfast which was charged 8€. It was a rip off. Our check out time was 11:30 am but they sent some random man to knock on our door who doesn't even speak English to kick us out at 11:00am.

Posted by , from N on 17 Sep 2017

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Comment from Hotel Management

19 Sep 2017 by relation client

Thank you for taking the time to comment on your experience. As explicitly noted on the websites and posted throughout the Residence, departures end at 11:00 AM. Also, our housekeeping service goes through all the studios to check the actual departures and unfortunately that of the day does not speak English with our apologies for this inconvenience. Looking forward to welcoming you again.

Property Features

As a guest of Résidence du Parc Val d'Europe, you'll find a seasonal outdoor pool, tour or ticket assistance, and multilingual staff. WiFi is free in public spaces. The business-friendly Résidence du Parc Val d'Europe also features laundry facilities and a lift. Free self parking is available. This 3-star Montevrain residence is smoke free.

  • 153 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (34 km / 21.1 mi)
  • Train station: Serris Val d'Europe Station (2 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Résidence du Parc Val d'Europe offers 153 forms of accommodation. Accommodation at this 3-star residence has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. 75-cm Flat-screen televisions come with digital channels.

  • In-room kitchenette
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Kitchenware
  • Bathtub or shower
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the residence include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: EUR 5 per pet (varies based on length of stay)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 1.25
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 8 for children (approximately)
  • Pet fee: EUR 5 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Du Parc Montevrain Europe/Marne-La-Vallee
  • Residence Du Parc Montevrain Hotel Marne-La-Vallee
  • Résidence Parc
  • Résidence Parc House Montevrain
  • Résidence Parc Montevrain
  • Résidence Parc Val d'Europe House Montevrain
  • Résidence Parc Val d'Europe House
  • Résidence Parc Val d'Europe Montevrain
  • Résidence Parc Val d'Europe
  • Du Parc Val D'europe
  • Résidence du Parc Val d'Europe Residence
  • Résidence du Parc Val d'Europe Montevrain
  • Résidence du Parc Val d'Europe Residence Montevrain

You should know

  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 9:00 PM
url importing https://www.ebookers.com/Paris-Hotels-Résidence-du-Parc-Val-d'Europe.h1502968-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.