"4 star quality friendly staff, great breakfast and lovely facilities " More

By a verified traveller on Thu 29 Jun 2017

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Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
£98 per night

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Vienna House Dream Castle at Disneyland ® Paris ratings based on 67 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Excellent hotel very close to Disney

4 star quality friendly staff, great breakfast and lovely facilities

Posted by on 29 Jun 2017

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Comment from Hotel Management

14 Jul 2017 by Dream Castle Hotel

Dear Guest, Thank you for taking the time to share with us your experiences in our Vienna House Dream Castle. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Laureen Guest Relations and Dream Castle Team

2 out of 5
Room far too hot ! Can't turn heating down . Charged extra taxes when they were clearly already paid for !! Breakfast a nightmare! No milk half the time , no bowls , coffee machine constantly breaking down !! Huge ques !

Posted by , from L on 22 Apr 2017

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Comment from Hotel Management

27 Apr 2017 by George

Dear Steve, First of all I would like to thank you for choosing Vienna House Dream Castle Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort we might have create it to you. We would like to assure you that immediate action has been taken by the team as necessary steps for improvement. Please accept our most sincere apologies and we trust that we will have the opportunity to welcome you again in our house. Sincerely yours, George Rosu, Resident Manager and Dream Castle hotel team

5 out of 5

Great facilities and close to Disneyland, Paris

Pros: The facilities were absolutely wonderful addition to the hotel and all included.
Cons: More flavours in the meals, should cater for other nationalities and not just European taste buds. Also sauna/steam room should open for longer.
Location: Disneyland not far and a free courtesy bus comes every 10-15 minutes, although it does get packed as it services four other hotels. Val de europe shop
Spent 4 nights at this hotel with my daughter and friends. Check in was quick and painless as the majority of employees speak English. We stayed in room 4076 which had two double beds and was very spacious and clean. Fresh towels in the bathroom and really clean. Went downstairs for the nuffet lunch, which was great if a little bit bland ( more for European taste than other cultures). Buffet slightly expensive and we were charged for 2 drinks that we never ordered or received, when we queried this, we were informed that drinks are always added even if you did not order. We queried why they never informed us before hand and also did not give us the drinks since they were charging us. In the end after we paid they asked if we wanted the drinks since we had paid. Apart from that, our stay was lovely, the sauna, steam room and swimming were all fantastic, we really enjoyed our stay. Will return again.

Posted by , from london on 21 Apr 2017

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Comment from Hotel Management

28 Apr 2017 by George

Dear travelbug, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

4 out of 5

Ideal for Disneyland

Pros: Comfortable
Cons: Nothing
Location: Good location
Had a magical time. Breakfast was great. Hotel comfortable. Will return soon.

Posted by , from Dorset on 21 Mar 2017

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Comment from Hotel Management

31 Mar 2017 by George

Dear Sue, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

3 out of 5

Disneyland partner hotel

Pros: Cleanliness. Medieval-themed design. Bunk beds in family rooms. Free show with buffet dinner. Quality df the food.
Cons: In-room entertainment. Online check-out.
Location: The hotel exists solely for Disneyland patrons so there is very little to do at the hotel with the exception of the small pool with one slide.
The hotel was very clean and spacious. The pool was stylish and clean albeit small but did have a jacuzzi. Our room was clean, smart and the bunk bed was a lovely touch for our daughter who also loved the Sinbad show with dinner with chocolate gold coin 'treasure' and photo opp with the cast. However, the food and drink there were ridiculously expensive but in keeping with Disneyland costs. We were very surprised that there was no online billing available or film rentals or indeed the Disney channel.

Posted by on 17 Aug 2016

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5 out of 5

amazing staff and beautiful hotel in a perfect location

My family visited the hotel during the awful atrocities that occurred in Paris and dispute the parks being closed for the entire time we were there the staff ensured we enjoyed our stay. Marilyn ( I think was her name) checked every morning to ensure all guests had plans for the day. She was fantastic . The staff in the bar ( particularly the man with the glasses) were very nice - sterilising baby bottles and filling with milk numerous times a day without charge. The rooms were cleaned daily by very nice cleaning staff. A fantastic hotel where we will without doubt return to in the near future. The staff really do make the difference 5***** they really do go above and beyond. THANK YOU Niamh and the O Leary & Blount family

Posted by on 27 Nov 2015

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3 out of 5

Family trip

Ok. Not the best hotel I have ever stayed in, but not the worst either

Posted by on 1 Oct 2015

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5 out of 5

Amazing hotel

The hotel was in a good location just far enough away for Disneyland to be peaceful but with a brilliant bus service every 20 mins to take you there, the staff were so polite and couldn't do enough to help. The rooms were huge with nice views across nice gardens. The wifi could have been better as it was slow and was only free for the first 24 hours. The breakfast buffet was nice and the waiters were helpful as well. There's is a pool and a fitness suite which I thought was brilliant for the price. All in all a fantastic hotel, will definitely return in the near future.

Posted by on 9 Sep 2015

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5 out of 5

Eurodisney is fab❤️

Hotel was amazing..... Breakfast was a nightmare queuing down 3 lots of stairs with a toddler in your arms was no joke for over half an hour!!, so we missed a couple of them which was a shame because breakfast was actually very nice and plenty of choice.

Posted by on 7 Sep 2015

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4 out of 5

Wish we were there longer!

Me and my sister took a last minute trip to visit disneyland.. Just for one night! We went for dream castle as it had great reviews, and was a very reasonable price when booking! Had a great experience, slight confusion with language barrier on arrival at check in, but was sorted and our room was upgraded. Great facilities by the looks of things, unfortunately we're not there long enough to use. Would definitely go back with friends and family.

Posted by on 4 Sep 2015

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About the Vienna House Dream Castle at Disneyland ® Paris

Location 40 Avenue de la Fosse des Pressoirs, Magny-le-Hongre, Seine-et-Marne 77700

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking