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11 Sep 2019 by Mee
Hello, thank you for your feedback. We'd love to assist you to fix all the issues if you would let us know when you were here. However, we'd love to fix the issue still and we're unable to track your booking ID because you post as anonymous. Do you mind sending us email so we can take a follow up action towards your feedback?
28 Aug 2019 by Nanii
Hi, thank you for your feedback. May I know what the problem is so I could understand why you gave such a low rating?
Acqua Condominium offers its guests 3 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. A 24-hour business centre and meeting rooms are available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a library, and tour or ticket assistance are also featured at the family-friendly Acqua Condominium. Free self parking is available.
Free self parking
This holiday home offers 309 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. 45-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. If you arrive at the property after hours, you'll need to check in at an alternative location: [11 22/5 Sukhumvit Rd, Bang Lamung District]. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
This holiday home offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests arriving after hours will need to go to the following location to check in: 11 22/5 Sukhumvit Rd, Bang Lamung District
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
