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"Be prepared to walk quite long distances from the hotel to any popular venue or to take a taxi: taxis in Pattaya are expensive (for Thailand) - absolu ... " More

By a verified traveller on Mon 06 Jan 2020

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Hotel Description

The breakfast at Amari Nova Suites gets high marks from our customers. During your stay, you're just a quick walk from Alcazar Cabaret. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This 4.5-star aparthotel has 77 aparthotels over 8 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, an LED TV and a fridge
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Within a 15-minute walk of Pattaya Beach Road and Pattaya Beach

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Amari Nova Suites ratings based on 24 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Amari Nova Suites

Everyone (13) Couples (3) Family (2) Other (2) Friends (1)
4 out of 5
Be prepared to walk quite long distances from the hotel to any popular venue or to take a taxi: taxis in Pattaya are expensive (for Thailand) - absolute minimum of 200 BHT per journey. The hotel used to offer a very helpful golf cart service which both dropped off and picked up. Now the hotel "minibus" only drops off. The noise of traffic can be quite disturbing. The hotel itself is very quiet. Rooms are very spacious. If you want additional bedding (say, to accommodate one of the family on the settee in the lounge), the hotel charges an additional 500 baht! The breakfast was enjoyable: nice staff and good food, some cooked to order. This hotel probably thinks of itself as a four-star hotel but in reality deserves probably no more than 3 stars.

Posted by on 6 Jan 2020

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Comment from Hotel Management

14 Jan 2020 by Mrs Rattana Taisin

Dear Guests, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments about very good comment have been passed on to my fellow Team Members. Please rest assured comment about star rating not more then 3 stars as your comment that we are taking the appropriate measures to address the problem and prevent future occurrence to improved star rating. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel. At Amari Nova Suites Pattaya, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms

5 out of 5

Posted by on 5 Feb 2019

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5 out of 5

Excellent value for money and great staff

My only recommendation to staff is please clean the curtains more regularly as they are very dusty, please pay attention to mould and mildew in shower tiles, and lastly please replace towels as some were very worn. None of these issues would stop me from staying here again, but would help improve the stay.

Posted by , from London on 24 Aug 2018

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Comment from Hotel Management

25 Aug 2018 by Rattana

Dear Mr Tillak, Thank you very much for taking the time to sharing your experience at Amari Nova Suites Pattaya, It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Please rest assured comment about clean the curtains and special cleaning in the shower tiles and replace towels on process to order and taking the appropriate measures to address the problem and prevent future occurrence. At Amari Nova Suites Pattaya, special emphasis is placed on staff training and it is always rewarding when guests voice their appreciation. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future Best Regards, Mrs Rattana Taisin Manager, Rooms

4 out of 5

Fantastic hotel

Starting to look a little worn, but can't fault staff and overall experience was very good. There is a mould issue in the showers which needs to be addressed, but is understandable given the humidity. I'd also recommend they think about cleaning the curtains a bit more regularly, they are a magnet for dust and visibly look dusty. Regardless, this is the only place I would stay, and I recommend it.

Posted by , from London on 4 Feb 2018

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Comment from Hotel Management

5 Feb 2018 by Rattana

Dear Mr Butcher, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. Your feedback is very important to us. Please rest assured that the comment you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.

5 out of 5
The room and all facillities were excellent. Staff were very helpfull. Only downside was a small balcony. I found my stay to be very enjoyable. Thanks

Posted by on 7 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Rattana

Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms

4 out of 5

My regular home from home

Would recommend this hotel all the time, but......room smelt damp, fixed with some scented candles so not a big issue (I think it's the drapes). Also there was evidence of mould on bathroom roles, again, it's easy to fix and if it can happen at home it can happen anywhere.

Posted by on 13 Jul 2017

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Comment from Hotel Management

18 Jul 2017 by Rattana

Dear Guest, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the comment you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms

3 out of 5

Far from beach and other shopping

Pros: Rooms and calm location
Cons: more items in buffet breakfast and time to be extend to 1130hrs. Full functional room service.
Location: there is nothing to do in nearby
Take about 3-0-40 mins by walk to beach.there is a scheduled shuttle service from hotel. A family mart super store and a money changer near by (about 5mins walk). buffet breakfast is average mostly same menu everyday - continental,Thai and Indian menu available but limited and average in standard. Reception staff not that helpful. while check out presented two pillow cases with some black mark on it said that guest have to pay for that to be washed and charged me 400bhat- which I never experienced anywhere in the world, no receipt given for the money I paid. No ice bar or pool side bar in operation as it is said in their web site.

Posted by , from London on 4 Jul 2017

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Comment from Hotel Management

11 Jul 2017 by rattana.t

Dear Mr Joe, Greeting From Amari Nova Suites Pattaya, At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms

4 out of 5

Nice hotel

Excellent support staff , very friendly and look after their guests

Posted by , from Mongolia on 6 Aug 2016

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5 out of 5

Great stay

Excellent hotel and staff. Location is a bit out of the way, but wouldn't stop me from staying here again. Only negatives were the WiFi and some bugs in the room. Bugs you will get because of season. Overall, highly enjoyable stay, was my third visit and would stay again.

Posted by on 9 May 2015

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4 out of 5

Comfortable

Good location for me. We need motorcycle. The room is comfortable.

Posted by on 30 Apr 2014

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Property Features

Amari Nova Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Amari Nova Suites. This 4.5-star Pattaya aparthotel is smoke free.

  • 77 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pattaya Station (3.2 km / 2 mi)

Room Amenities

Amari Nova Suites offers 77 forms of accommodation with a safe and complimentary bottles of water. LED televisions come with premium satellite channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Fridge
  • Microwave
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Amari Nova Suites has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) and Onyx Clean (Onyx Hotels) guidelines.

  • One child stays free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Onyx Clean (Onyx Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amari Nova
  • Amari Nova Suites
  • Amari Nova Suites Apartment
  • Amari Nova Suites Apartment Pattaya
  • Amari Nova Suites Pattaya
  • Amari Suites
  • Nova Suites
  • Amari Nova Hotel
  • Amari Nova Suites Pattaya Hotel Pattaya
  • Amari Nova Suites Pattaya
  • Amari Nova Suites Aparthotel
  • Amari Nova Suites Aparthotel Pattaya
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.