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4.4 out of 5

"Good clean hotel close to the beach ( 350m ) close to busy night life & the baht bus route .friendly staff & good for bringing girls back to the room ... " More

By a verified traveller on Tue 06 Jun 2017

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Deluxe City View Room with Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£25* Per night/room 28 Sep - 29 Sep

Grand Suite Room with Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Pool View Room with Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room with Kitchenette

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Pool View Room with Kitchenette (Twin)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Grand Suite with Kitchenette (Twin)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)'s good location. During your stay, you're just a quick walk from Pattaya Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2011, this 4-star hotel has 189 rooms over 7 floors. Each room includes amenities such as free WiFi and a kitchenette.

  • Air-conditioned rooms with kitchenettes, furnished balconies and separate living rooms
  • Free WiFi
  • Free self-parking
  • Dining options include a restaurant and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a health club and a sauna
  • Guests speak favourably about the value of their stay and the overall condition of the property
  • Within a 10-minute walk of Pattaya Beach and Pattaya Beach Road
  • Airport shuttle service available for a fee

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) ratings based on 13 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Everyone (4) Family (1) Friends (1) Other (6)
4 out of 5

Friendly hotel

Good clean hotel close to the beach ( 350m ) close to busy night life & the baht bus route .friendly staff & good for bringing girls back to the room ....well worth a stay ....very happy with my stay.

Posted by on 6 Jun 2017

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4 out of 5

Great quiet location away from centre

Pros: Location, accommodation and staff,
Modern clean high spec accommodation within 5 minutes walk from centre of Pattaya, accommodation was clean and finished to a high standard, staff were friendly and helpful,

Posted by , from Glasgow on 14 Oct 2016

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5 out of 5

Good for families

I really enjoyed my stay comfortable and spacious rooms and ideal for for my 1 year old son would definitely stay again.

Posted by on 11 Apr 2016

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5 out of 5

Good Hotel

Nice apartment, very clean and well maintained,good sized pool,also has a sauna and gym.

Posted by on 7 Jan 2016

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5 out of 5

great stay once again

Great stay here once again,only faults were WiFi was ify at times but could of been due to storm vamco,rooms were immaculate apart from when we had the storm but again I can understand

Posted by on 22 Sep 2015

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5 out of 5

All Perfekt

Wonderful Residence, very clean, quiet and confortable. All Perfekt.

Posted by on 27 Nov 2015

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4 out of 5
Rauhallinen hotelli hyvällä sijainnilla. Siistit huoneet ja puhtaustaso hyvä. Henkilöstö kohteliasta ja auttavaista. Uudehkot ilmalämpöpumput takaavat hyvän sisäilman. Viihtyisä allasalue. Kaupat ja uusi ostoskeskus kävelymatkan päässä, thairavintoloita lähiympäristössä joissa hyvää ja halpaa ruokaa. Kuntosali oli mielestämme hieman liian pieni, mutta saimme usein olla siellä kahdestaan, että tila riitti kyllä silloin. Saunaa emme kaivanneet siinä kuumuudessa vaikka sellaiset löytyvät hotellista. Voimme ilolla suositella hotellia muillekin ja itse palaamme sinne varmasti uudelleen.

Posted by , from Jyväskylä on 13 Nov 2018

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4 out of 5

Very nice hotel,location could be better.

Cons: Dish washing utilities!
Location: Central marina&Biq C 10min walk away. Central festival is 20min walk.
Quality hotel in North Pattaya. Very nice rooms,althought sofa is not same standard as rest of room,hurt my back while sitting in it. Location is little bit of but it is not a big deal. A lot Japanese tourists,tv channels are for them,from 61 channels you can watch 5 channels if you speak/read English only. Good kitchen area,hotel should provide dish washing utilities,went to buy from 7-eleven. Room service is fast,very tasty food and not expensive as some hotels,same price as in restaurants in area. Biggest issue was noise from corridor as other guests closed doors. But it is same in almost every hotel in Thailand,especially in new hotels as door is ”security/fire door”. I’m light sleeper so earplugs are must.

Posted by , from Korat on 28 Nov 2017

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Comment from Hotel Management

20 Jan 2018 by Ladda P.

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best Regards

4 out of 5

Rauhallinen hotelli

Huoneistossa ei ollut erillistä oleskelutilaa, vaikka ebookersin suomenkielisessä esittelyssä se mainittiin. Ensimmäinen huone ei ollut varatun mukainen (erilliset vuoteet), onneksi vaihtoivat sen, mutta erillistä oleskelutilaa ei tullut. En kokenut olevani De Luxe huoneessa. Kuntosalilla oli vain yksi toimiva juoksumatto (kaksi ei toiminut) ja muutenkin laitteet olivat vanhat ja osittain epäkunnossa. Netit toimivat, milloin sattuivat. Itselläni ei ole ipadia. Hotelli oli rauhallinen ja minikeittiövarustus hyvä ja toimiva.

Posted by , from Espoo on 27 Nov 2017

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Comment from Hotel Management

20 Jan 2018 by Ladda P.

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best Regards

5 out of 5

Tous parfait!

C'è n'est pas la premiere fois que je vais dans ce residence, mais tous les fois tous est parfait.

Posted by on 3 Apr 2016

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About the Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Location 99/1-2 Moo 9, Tambol Nongprue, Pattaya, Chonburi 20150

Property Features

There's a restaurant on site, as well as a coffee shop/café. A computer station is on site and WiFi is free in public spaces. Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers its guests an outdoor pool, a kids' pool, a health club, and a sauna. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 4-star Pattaya hotel is smoke free.

  • 189 guestrooms or units
  • 7 levels
  • 2 buildings
  • Built in 2011
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (120.8 km / 75.1 mi)
  • Train station: Pattaya Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Living room
  • Stocked minibar (select free items)
  • In-room dining (limited hours)
  • Private outdoor space
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Microwave
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 700.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • A late check-out fee will be charged
  • Rollaway bed fee: THB 700.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mind Pattaya
  • Mind Residence
  • Mind Residence Pattaya
  • Mind Serviced Residence
  • Mind Serviced Residence Apartment
  • Mind Serviced Residence Apartment Pattaya
  • Mind Serviced Residence Pattaya
  • Serviced Mind
  • Serviced Residence Pattaya
  • Mind Serviced Residence Pattaya Hotel
  • Mind Serviced Residence Hotel
  • At Mind Serviced Residence Pattaya

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.