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3.8 out of 5

"Centara have a good name this hotel was one of its lowest qualities " More

By a verified traveller on Wed 04 Jan 2017

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Hotel Description

Our customers tell us that they enjoy the shopping around Centara Pattaya Hotel. During your stay, you're just a quick walk from Pattaya Beach Road. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2011, this 4-star hotel has 152 rooms over 8 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, flat-screen TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine and pool views while dining at Mix Bistro
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the proximity to shopping
  • Within a 10-minute walk of Pattaya Beach Road and Pattaya Beach
  • Airport shuttle service available for a fee

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Centara Two Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Centara One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Centara Family Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Centara Pattaya Hotel ratings based on 8 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Centara Pattaya Hotel

Everyone (6) Couples (1) Other (1)
5 out of 5

Posted by on 15 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by The Management

Thank you for staying with and we hope to see you back again. Sunny Thai Regards. The Management

2 out of 5
Extremely disappointed. Booked 2 family rooms. Only 1 family room per floor which meant family separated. I understand this and raise only as FYI to others in case important. The hotel has a reasonable breakfast American / English breakfast plus Thai breakfast, cereal etc. 3 out of 5 for breakfast. Family room a little disappointed. Air con takes a few hrs to cool down and unless you specifically ask for an additional key card to insert into entrance switch you will be returning to a hot room each time. Hotel supply 2 bath towels for family of 4. Again you need to ask for more. On that note for swimming pool you only get 1 towel for family of 4 and need to pay 100 baht per towel for more. Re cleaning I have young daughter that very occasionally may wee bed (1 per 3 months). Unfortunately on second day of 3 night stay she did. We let the room cleaner know to change sheets / topper. Later that day we returned to room to find a letter with photos taken and presented that we must pay 500 baht for cleaning charge of sheet and topper. My concern is a family room and occasionally these things happen with small children. This was further mishandled by in duty manager insuating they would remove charge but then next day maintaining charge when no other customers around to here us complain. Service 1.5 out of 5. No evening restaurant. Pool closes at 7pm. Hotel appears to cater for wrong crowd. My children and wife came close to being groped by the large groups of Indian travellers.

Posted by , from UK on 16 Apr 2018

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Comment from Hotel Management

5 May 2018 by Jonas S

Dear Guest, We are sorry to see that your expectations was not met 100% this time. Yes it is correct that we have 1 Family Studio per floor. For towels we provide as many as you stay and also extra can be registered. We also provide each and every guest with a pool towel, free of charge. We do ask for 100THB deposit for guest who request 2 per person and are sorry if this was not communicated well. We do understand that accidents with children can happen and we do try to wash it. For this case it was urine stains on the bed sheet, duvet and the top mattress and it was needed an extra wash at the laundry, that was charged to you. Our All day dining restaurant The Mix is open from 06.30 - 23.00 (last order 22.30). Pool is open from 07.00 - 19.00 ever day, and closed when it is dark due to safety reasons. We are very sorry if there has been any inconvenience with any staying groups. We have checked all records from your stay but has no information about this. You are welcome to contact me for any further communication and comments, and I remain, Sincerely Yours Jonas Sjostedt General Manager

3 out of 5
Centara have a good name this hotel was one of its lowest qualities

Posted by on 4 Jan 2017

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Comment from Hotel Management

17 Jan 2017 by The Management

Dear Guest, Thank you for taking the time to leave your review of the hotel. It is always a pleasure to receive your feedback and we will share your comments with our team. The experience and problems that you highlighted have been carefully noted for our next operation review. Rest assured we will do our utmost to improve and enhance our products and services to our guests. We appreciate the sharing of your concerns and hope we will have the opportunity in the future to welcome you back in the future. Best regards, The Management

3 out of 5
Zimmer sehr abgewohnt, schimmeliger Geruch, Lampen die nicht gehen, Duschschlauch kaputt, Flecken auf Bettwäsche und Handtüchern, beim Checkout wollte die Rezeption etwas aus der Minbar berechnen obwohl davon nichts konsumiert wurde. Mitarbeiter ansonsten sehr freundlich

Posted by , from Frankfurt on 7 Dec 2018

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Comment from Hotel Management

29 Dec 2018 by The Management

Dear Daniel, Thank you for staying with us. We sorry to read that the room and towel was not up to standard. We touch up and maintain all rooms yearly, and have assigned this room on the priority list, please contact our 24 hour reception next visit and we can easier assist directly during your stay. Sunny Thai Regards. The Management

5 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

26 Dec 2018 by The Management

Dear Guest, thank you very much for staying with us. We are happy to read that your expectations was met and hope to see you back soon again. Sunny Thai Regards The Management

4 out of 5

Oikein hyvä kaikilta osin paitsi ranta saisi olla

Pros: henkilökunta ja thairuoat
Cons: internet yhteydet ruuhkautuivat aika ajoin ja näissä voissi
Location: sijainti melko hyvä ja helppo lähteä katselemaan ympäristöä,
Tämä oli kolmas kerta tässä hotellissa ja vastasi edelleen odotuksiamme eli kaikin puolin ihan kohtuullisen hyvä

Posted by on 11 Apr 2017

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Comment from Hotel Management

7 May 2017 by The Management

Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management

4 out of 5

Super Hotel

Das Hotel Personal ist äusserst freundlich und zuvorkommend. Wenn ich wieder mal dort bin werde ich dieses Hotel auf jeden Fall beziehen.

Posted by on 19 Aug 2015

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4 out of 5

séjour très agréable

hôtel très propre et bien entretenu, très bonne situation, à 2 pas de tout, personnel aimable et professionnel, le manager est sur le terrain, tous les petits tracas du quotidien sont réglés rapidement, nous avons apprécié notre séjour. un petit bémol, le règlement vestimentaire pour se baigner à la piscine, n'est pas respecté, malgré le panneau d'interdiction. Des clients se baigne tout habillé... dommage, sinon ce serai parfait.

Posted by on 4 Jun 2015

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About the Centara Pattaya Hotel

Location 78/140 Moo 9, Pattaya, Chonburi 20150

Property Features

As a guest of Centara Pattaya Hotel, you'll find 2 the outdoor swimming pools, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Centara Pattaya Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Pattaya hotel is smoke free.

  • 152 guestrooms or units
  • 8 levels
  • 2 buildings
  • Built in 2011
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (120.9 km / 75.1 mi)
  • Train station: Pattaya Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Centara Pattaya Hotel offers 152 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. 32-inch Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Mix Bistro – This poolside restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1418.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Centara Pattaya Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 430 for adults and THB 215 for children (approximately)
  • Airport shuttle fee: THB 1100 per room (one-way)
  • Airport shuttle fee per child: THB 1100 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: THB 1418.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centara Hotel
  • Centara Hotel Pattaya
  • Centara Pattaya
  • Centara Pattaya Hotel
  • Hotel Centara
  • Hotel Centara Pattaya
  • Pattaya Centara
  • Pattaya Centara Hotel
  • Pattaya Hotel Centara
  • Centara Pattaya Hotel Hotel
  • Centara Pattaya Hotel Pattaya
  • Centara Pattaya Hotel Hotel Pattaya

You should know

  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.