"Centara have a good name this hotel was one of its lowest qualities " More
17 Oct 2018 by The Management
Thank you for staying with and we hope to see you back again. Sunny Thai Regards. The Management
5 May 2018 by Jonas S
Dear Guest, We are sorry to see that your expectations was not met 100% this time. Yes it is correct that we have 1 Family Studio per floor. For towels we provide as many as you stay and also extra can be registered. We also provide each and every guest with a pool towel, free of charge. We do ask for 100THB deposit for guest who request 2 per person and are sorry if this was not communicated well. We do understand that accidents with children can happen and we do try to wash it. For this case it was urine stains on the bed sheet, duvet and the top mattress and it was needed an extra wash at the laundry, that was charged to you. Our All day dining restaurant The Mix is open from 06.30 - 23.00 (last order 22.30). Pool is open from 07.00 - 19.00 ever day, and closed when it is dark due to safety reasons. We are very sorry if there has been any inconvenience with any staying groups. We have checked all records from your stay but has no information about this. You are welcome to contact me for any further communication and comments, and I remain, Sincerely Yours Jonas Sjostedt General Manager
17 Jan 2017 by The Management
Dear Guest, Thank you for taking the time to leave your review of the hotel. It is always a pleasure to receive your feedback and we will share your comments with our team. The experience and problems that you highlighted have been carefully noted for our next operation review. Rest assured we will do our utmost to improve and enhance our products and services to our guests. We appreciate the sharing of your concerns and hope we will have the opportunity in the future to welcome you back in the future. Best regards, The Management
29 Dec 2018 by The Management
Dear Daniel, Thank you for staying with us. We sorry to read that the room and towel was not up to standard. We touch up and maintain all rooms yearly, and have assigned this room on the priority list, please contact our 24 hour reception next visit and we can easier assist directly during your stay. Sunny Thai Regards. The Management
26 Dec 2018 by The Management
Dear Guest, thank you very much for staying with us. We are happy to read that your expectations was met and hope to see you back soon again. Sunny Thai Regards The Management
7 May 2017 by The Management
Dear Guest, Thank you for sharing your experience at the hotel and we appreciate your feedback. We are please to note that you had a good time and enjoyed about the various matters and service that were the highlight of your holiday. We look forward to welcoming you back again to the hotel in the near future. Best regards, The Management
Centara Pattaya Hotel offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Centara Pattaya Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Pattaya hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Centara Pattaya Hotel offers 152 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Mix Bistro – This poolside restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Centara Pattaya Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.