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4.9 out of 5

"tremendous value for money - 5star experience - great smiles from staff " More

By a verified traveller on Tue 20 Aug 2019

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Deluxe Room, Non Smoking, City View

Bed Count 1 Single Bed Maximum Occupancy 2 Max
£43* Per night/room 27 Sep - 28 Sep

Producer Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Royalty, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Roxstars Family Suite, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 11 Max

Deluxe Room, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rock Royalty, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Hard Rock Hotel Pattaya. During your stay, you'll be connected to a shopping centre and just a quick walk from Pattaya Beach Road. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This 4.5-star hotel has 323 rooms over 10 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, separate sitting areas and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Starz Diner
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to aromatherapy, Swedish massages or body scrubs at Rock Spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Pattaya Beach Road and 3 minutes on foot from Pattaya Beach
  • Airport pick-up shuttle service available for a fee

Hard Rock Hotel Pattaya ratings based on 10 verified reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel Pattaya

Everyone (8) Business (1) Couples (1)
5 out of 5
tremendous value for money - 5star experience - great smiles from staff

Posted by on 20 Aug 2019

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5 out of 5

Great location, great facilities, great staff.

Cons: The required deposit on check in (credit card) is taken instantly, but on check out I am informed the restoring of deposit takes 2/3 weeks! Not fair!!
A great effort is made by all staff members to make your stay enjoyable. Buffet breakfast is terrific.

Posted by , from Bangkok on 28 Aug 2016

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Comment from Hotel Management

10 Oct 2016 by Jorge C Smith

Dear John, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya and thank you for your feedback. I apologize for the delay in returning the deposit money and I will review with our finance team again and see if there is anything we can improve. Your comment is highly appreciated. Please come back and rock with us again soon. Warmest Regards, Jorge C Smith General Manager

4 out of 5

good swimming pool, but not also room

before went to this hotel, I was stay in hilton. It has better swimming pool than hilton. but room condition is not good, and breakfast either. but I think It is good enough consider this price.

Posted by on 6 Dec 2014

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5 out of 5
Grosser Pool schöne Zimmer nahe am Strand super essen

Posted by on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Jorge C Smith

The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, General Manager

5 out of 5

Loistava hotelli

Hotelli sijaitsee hyvällä paikalla ranta kadulla. Iso ja hyvä uima-allas. Huone tilava ja puhdas. huoneeseen ei kuulunut ääniä käytävältä eikä ulkoa. Monipuolinen ja maukas aamiainen.

Posted by , from Helsinki on 25 May 2018

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Comment from Hotel Management

5 Jun 2018 by JCS

Dear Apina, Thank you for posting your review. Glad you were able to enjoy the vibe and experience of Hard Rock Hotel Pattaya! We have some fun activities planned for the rest of the year so please come back and stay with us again. Warmest regards, Jorge C Smith General Manager

5 out of 5
Pleasant stay, surely will stay there again.

Posted by on 15 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by JCS

Dear Guest, Thank you very much for your feedback. It's a pleasure to learn that you enjoyed your stay. See you again soon! Warmest regards, Jorge C Smith General Manager

5 out of 5

Originell eingerichtet und Topservice

Immer ein Erlebnis von A bis Z eine Topadresse bin Fan von Hard Rock Hotels

Posted by , from Schweiz on 4 Jan 2018

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Comment from Hotel Management

1 Feb 2018 by JCS

Dear Geri, It means a lot to us when you take time out to give us such a great rating. We are glad to hear that you enjoyed the facilities and services. I will share your feedback with my team to let them know their hard work is paying off. We look forward to having you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager

5 out of 5

Super Hotel und Top Service an Zentraler Lage

Pros: Das Zimmer und die Pool Anlage
Cons: Preise im Hotel ein bisschen zu teuer aber mann kann ja raus gehen zum Essen und Trinken
Location: Es ist Zentral gelegen und man kommt von dort überal hin.
Das Hotel war Top, Super Zimmer, Hervoragender Service, toller Pool und Zentral gelegen.

Posted by , from Winterthur on 3 May 2017

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Comment from Hotel Management

30 May 2017 by Jorge C Smith

Dear Domi, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya. It's my pleasure to learn that you enjoyed our service and facilities. Should you need another getaway, please do consider Hard Rock. We'll look forward to welcome you back! Warmest regards, Jorge C Smith General Manager

5 out of 5

Good and safe distance to the grazy walking street

Pros: Atmosphere and all facilities good
Cons: A bridge to the beach would be safer.. Traffic is grazy
Was just a weekend... Pattaya Walking street is not worth to go. Dirty place

Posted by on 2 Apr 2017

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Comment from Hotel Management

30 May 2017 by Jorge C Smith

Dear guest, Thank you very much for choosing Hard Rock Pattaya. We hope to welcome you back with us again soon! Warmest regards, Jorge C Smith General Manager

5 out of 5

Genial, super Service,klasse Lage

Das Hotel hat eine tolle Lage und einen sehr guten Service . Ein wohlfühl Hotel.

Posted by on 13 Aug 2015

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About the Hard Rock Hotel Pattaya

Location 429 M.9, Pattaya, Chonburi 20150

Renovations + Closures

The following facilities or services will be unavailable from June 23 2020 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • One of the swimming pools

Property Features

Hard Rock Hotel Pattaya offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury Hard Rock Hotel Pattaya. A shuttle from the airport to the hotel (available during limited hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Pattaya hotel.

  • 1 building
  • 323 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (122 km / 75.8 mi)
  • Train station: Pattaya Station (4 km / 2.5 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Pattaya offers 323 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Starz Diner – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

ZAM ZAM @STARZ DINER – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Pizzeria – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

The Shack Bar – This cocktail bar is located by the pool. Open daily.

Hard Rock Cafe Pattaya – This theme restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

Rock Spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Swedish massage
  • Thai massage
  • Minimum age to access spa is 16
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 8:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Halal set breakfast is available and must be requested in advance.

Front desk staff will greet guests on arrival.

Airport transport is offered from 8:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: THB 700 for adults and THB 350 for children (approximately)
  • Airport shuttle fee: THB 2800 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Pattaya
  • Hard Rock Pattaya
  • Hard Rock Hotel Pattaya Hotel
  • Hard Rock Hotel Pattaya Pattaya
  • Hard Rock Hotel Pattaya Hotel Pattaya

You should know

  • Hard Rock Hotel Pattaya offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.