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4.9 out of 5

"tremendous value for money - 5star experience - great smiles from staff " More

By a verified traveller on Tue 20 Aug 2019

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Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£73* Per night/room 8 Jan - 9 Jan

Producer Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Royalty, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Roxstars Family Suite, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 11 Max

Deluxe Room, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rock Royalty, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at Hard Rock Hotel Pattaya gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Pattaya Beach Road. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Starz Diner
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with body scrubs, body treatments or Thai massages at the spa
  • Services include a kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the pool
  • Just a 3-minute walk from Pattaya Beach Road and 3 minutes on foot from Pattaya Beach
  • Airport shuttle service available for a fee

Hard Rock Hotel Pattaya ratings based on 13 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hard Rock Hotel Pattaya

Everyone (8) Couples (2) Business (1) Family (1)
5 out of 5
Super

Posted by on 2 May 2022

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5 out of 5
tremendous value for money - 5star experience - great smiles from staff

Posted by on 20 Aug 2019

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5 out of 5

Great location, great facilities, great staff.

Cons: The required deposit on check in (credit card) is taken instantly, but on check out I am informed the restoring of deposit takes 2/3 weeks! Not fair!!
A great effort is made by all staff members to make your stay enjoyable. Buffet breakfast is terrific.

Posted by , from Bangkok on 28 Aug 2016

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Comment from Hotel Management

10 Oct 2016 by Jorge C Smith

Dear John, Thank you very much for choosing Hard Rock Hotel on your recent visit to Pattaya and thank you for your feedback. I apologize for the delay in returning the deposit money and I will review with our finance team again and see if there is anything we can improve. Your comment is highly appreciated. Please come back and rock with us again soon. Warmest Regards, Jorge C Smith General Manager

5 out of 5
Super wie immer

Posted by , from Winterthur on 27 Nov 2022

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4 out of 5
Freundliche Serviceangestellte. Grosser Pool. HappyHour zu spät (erst ab 17.00h). Restaurant im Hotel von guter Qualität. Etwas höher als draussen. Frühstücksbüffet top.

Posted by on 1 Nov 2022

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5 out of 5
Best Hotel in Pattaya!

Posted by on 29 Oct 2022

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5 out of 5
Grosser Pool schöne Zimmer nahe am Strand super essen

Posted by on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Jorge C Smith

The team and I really appreciate you taking the time to give us feedback on your recent visit to Hard Rock Pattaya. We enjoy reading these positive reviews! Glad you found our location a perfect fit for your needs. We look forward to many more future visits! Thank you again for staying with us. Warmest regards, General Manager

5 out of 5

Loistava hotelli

Hotelli sijaitsee hyvällä paikalla ranta kadulla. Iso ja hyvä uima-allas. Huone tilava ja puhdas. huoneeseen ei kuulunut ääniä käytävältä eikä ulkoa. Monipuolinen ja maukas aamiainen.

Posted by , from Helsinki on 25 May 2018

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Comment from Hotel Management

5 Jun 2018 by JCS

Dear Apina, Thank you for posting your review. Glad you were able to enjoy the vibe and experience of Hard Rock Hotel Pattaya! We have some fun activities planned for the rest of the year so please come back and stay with us again. Warmest regards, Jorge C Smith General Manager

5 out of 5
Pleasant stay, surely will stay there again.

Posted by on 15 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by JCS

Dear Guest, Thank you very much for your feedback. It's a pleasure to learn that you enjoyed your stay. See you again soon! Warmest regards, Jorge C Smith General Manager

5 out of 5

Originell eingerichtet und Topservice

Immer ein Erlebnis von A bis Z eine Topadresse bin Fan von Hard Rock Hotels

Posted by , from Schweiz on 4 Jan 2018

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Comment from Hotel Management

1 Feb 2018 by JCS

Dear Geri, It means a lot to us when you take time out to give us such a great rating. We are glad to hear that you enjoyed the facilities and services. I will share your feedback with my team to let them know their hard work is paying off. We look forward to having you back at Hard Rock Pattaya soon. Warmest regards, Jorge C Smith General Manager

About the Hard Rock Hotel Pattaya

Location 429 M.9, Pattaya, Chonburi 20150

Property Features

Hard Rock Hotel Pattaya offers its guests a full-service spa, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury Hard Rock Hotel Pattaya. An airport shuttle (available during limited hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Pattaya hotel.

  • 1 building
  • 323 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Nightclub
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Pattaya Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Pattaya offers 323 air-conditioned accommodations with minibars and a safe. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:30 AM.

Starz Diner – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

ZAM ZAM @STARZ DINER – This restaurant specialises in Halal dishes and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Pizzeria – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

The Shack Bar – This cocktail bar is located by the pool. Open daily.

Hard Rock Cafe Pattaya – This theme restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Swedish massage
  • Minimum age to access spa is 16
  • Thai massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 20

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Halal set breakfast is available and must be requested in advance.

Hard Rock Hotel Pattaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: THB 700 for adults and THB 350 for children (approximately)
  • Airport shuttle fee: THB 2800 per vehicle (maximum occupancy 2)
  • Rollaway bed fee: THB 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Pattaya
  • Hard Rock Pattaya

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.