23 Nov 2022 by Hilton Pattaya
Dear Nabihah,From the feedback received, we are sorry to know that our product could not meet your expectation, for which we offer you our sincere apologies. We obviously failed to deliver the experience that you should have had. Rest assured your feedback and comments have been taken seriously and discussed with each department head concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s.With this in mind, we once again thank you for your feedback and we hope to have the chance to welcome you back to Hilton Pattaya. Sincerely,
10 Jan 2023 by Hilton Pattaya
Dear Josef,Thank you for your kind feedback and rating, we are all grateful to hear that you enjoyed your recent visit.We look forward to welcoming you back in the near future.Best regards,
19 Jan 2023 by Hilton Pattaya
Dear Mario, Thank you for your rating, we're delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back in the near future. Best regards,
7 Feb 2020 by Hilton Pattaya
Dear Valued guest, We truly appreciate the time you took to give a rating our hotel. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards. Hilton Pattaya
15 Jan 2020 by Hilton Pattaya
Dear Valued guest, Thank you for sharing your experience on your last stay with us. We are really sorry to know that our product and service could not meet your expectation. With this in mind we once again thank you for your feedback for our improvement and we most certainly do look forward to welcoming you back to Hilton Pattaya if you decide to give us another chance. Kind regards, Hilton Pattaya
2 Jan 2020 by Hilton Pattaya
Dear Valued Guest, We truly appreciate the time you took to give a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Pattaya soon. Kind regards, Hilton Pattaya
Hilton Pattaya offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference centres. A kids' pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hilton Pattaya. A shuttle from the airport to the hotel (available during limited hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Pattaya hotel.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces)
Hilton Pattaya offers 304 accommodations with laptop-compatible safes and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. 40-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Edge – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Horizon – This restaurant overlooks the ocean. Happy hour is offered. Open daily.
Drift – This coffee shop is located on the beach. Reservations are required. Open daily.
Shore – This bar is located by the pool. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.
3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Eforea Spa at Hilton has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Hilton Pattaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitiser. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.