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Hotel Description

Mercure Pattaya's central location gets good marks from our customers. During your stay, you're just a quick walk from Walking Street. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This 3.5-star hotel has 247 rooms over 7 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, sofa beds and 24-hour room service
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at M Health & Fitness
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to shopping and the beds
  • Within a 15-minute walk of Walking Street and Central Festival Pattaya Beach
  • Cats and dogs welcome for a fee

Superior Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max
£28* Per night/room 26 Dec - 27 Dec

Deluxe Room

Bed Count 1 Single Bed Maximum Occupancy 3 Max

Suite, Corner

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Mercure Pattaya ratings based on 11 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Pattaya

Everyone (4) Couples (3) Business (1) Other (3)
2 out of 5

Posted by on 16 Oct 2019

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4 out of 5

Excellent . BUT!!!!

I had twenty nights here and the hotel/staff/location are faultless truly faultless. Could not have asked for a better experience when it came to the hotel. BUT. AND I HOPE THIS WEBSITE SORT THIS OUT. At the moment there is building work surrounding the hotel ( not the hotels fault) which causes for an uncomfortable stay. Every morning at 8 am a pneumatic drill started less than 20ft away from my room and went all through the day. EVERY SINGLE DAY. And round the pool it is noisy with building work. It would be HELPFUL if THIS WEBSITE had something on this website to make people aware that this is an on going issue.

Posted by on 11 Jan 2014

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1 out of 5

Beware of water scam

Rooms are clean and comfortable, wifi is very expensive but worst surprise was the water bottles in the mini bar were charged at 190 Baht each £4 for a small bottle. They also have a hotel seal and are placed at the front. I consider this to be a shameless scam on the part of the Mercure. Beware!

Posted by on 9 May 2009

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4 out of 5
Hyvä ja ystävällinen henkilökunta. Neuvoivat/auttoivat kysymyksiin.Taxsi palvelu pelasi hyvin lentokentälle. Vähän ehkä hotelli veti välistä. Toimi ja pääsin hyvin kentälle

Posted by , from salo on 24 Feb 2018

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2 out of 5

Onneton ravintola ja allasbaari

Siistit huoneet. Vastaanoton henkilökunta ystävällistä ja pätevää, samoin siistijät. Allasbaari hinnat kalliit tarjoiluun ja hotellin tasoon nähden.Allasalue kiva, tuolit kamalat. Paljon suomalaisia monivuotisia asiakkaita. Ällöttäviä turkkilaisia ja arabimiehiä maksullisten thaityttöjen kanssa, myös öisin meteliä, korvatulpat mukaan.Viikon aikana nähtiin kaksi käärmettä allasalueella. Sijainti Hyvä, kadut ajoittain ruuhkaiset.

Posted by , from Lahti on 15 Dec 2017

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Comment from Hotel Management

22 Jan 2018 by Jagan

Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided. I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback has been conveyed to our managers, who are taking the right action necessary in order to achieve optimum guest satisfaction. I am sincerely sorry missing this opportunity to surpass your expectation and for the events that prevented you from fully embracing your experience in Thailand. At Mercure Pattaya, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Mercure service. Yours sincerely, Jagan Lacsher General Manager

3 out of 5

hôtel bien situé et calme

Hôtel propre et calme, situé un peu en retrait des routes principales où se concentrent les lieux d’animations. la piscine est superbe et l’établissement possède une petite salle de fitness pas négligeable pour rester en forme. Très bon qualité prix.

Posted by , from pantin on 10 Dec 2017

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Comment from Hotel Management

22 Jan 2018 by Jagan

Greetings from Mercure Pattaya Hotel Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am certain that this will act as a motivation for them to continue striving for better and higher level of quality service. We look forward to hosting you again Yours sincerely, Jagan Lacsher General Manager

5 out of 5

Todella hyvä loma

Aiomme jatkossakin käyttää kyseistä hotellia. Sijainti on hyvä, allas on hyvä. Ainut mikä oli negatiivista oli turkkilaisten yö käyttäytyminen hotellin käytävillä...

Posted by on 10 Apr 2015

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5 out of 5

Excellent

Hotel très bien situé. Très propre avec un personnel très aimable. Les buffets sont très bons et en profitant des offres internet le rapport qualité prix est excellent.

Posted by on 6 May 2014

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4 out of 5

Viihtyisä

Hyvän palvelun.hotelli,hyvällä.sijainnilla, edulliset ja maukkaat illalliset

Posted by on 28 Dec 2013

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4 out of 5

hyvä sijainti

hyvä sijainti ,nykyaikainen ja hyvä varustetaso,mutta ainoa mikä häiritsi oli remontin teko viereisessä huoneistossa oli jyske ja pauke ja pölyä.

Posted by on 27 Oct 2013

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Renovations + Closures

The following facilities will be closed from 07 October 2019 until 13 October 2019 (dates subject to change):

  • Swimming pool

Property Features

Mercure Pattaya offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A kids' pool, spa services, and tour or ticket assistance are also featured at the business-friendly Mercure Pattaya. Smoking is allowed in designated areas at this 3.5-star Pattaya hotel.

  • 1 building
  • 247 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Bangkok (BKK-Suvarnabhumi Intl.) (123.3 km / 76.6 mi)
  • Train station: Pattaya Station (4.8 km / 3 mi)
  • Parking:

Room Amenities

Mercure Pattaya offers 247 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with double sofa beds. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

M Cafe – This café serves breakfast, lunch and dinner.

Rays Place – On-site pub.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

M Health & Fitness has massage/treatment rooms. Services include sports massages and Thai massages.

The spa is open daily.

  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: THB 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 22 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 390 for adults and THB 195 for children (approximately)
  • Pet fee: THB 500 per pet, per night
  • Late check-out fee: THB 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Pattaya
  • Mercure Pattaya
  • Pattaya Mercure
  • Accor Hotel Pattaya
  • Mercure Pattaya Hotel
  • Mercure Pattaya
  • Mercure Hotel Pattaya
  • Mercure Pattaya Hotel
  • Mercure Pattaya Pattaya
  • Mercure Pattaya Hotel Pattaya
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.