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"Everything great about hotel. Especially staff. Restaurant staff super mainly manager Robert " More

By a verified traveller on Sun 25 Aug 2019

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Hotel Description

The free breakfast at Peebles Hydro Hotel gets good marks from our customers. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 132 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, aromatherapy or facials at the spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a health club and a playground
  • Guests have great things to say about the location and the bathrooms
  • 22.3 miles (35.9 km) from University of Edinburgh and 22.4 miles (36.1 km) from Grassmarket
  • Dogs welcome for a fee (restrictions apply)

Standard Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£121* Per night/room 2 Aug - 3 Aug

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Peebles Hydro Hotel ratings based on 25 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Peebles Hydro Hotel

Everyone (22) Couples (1) Family (1)
5 out of 5
Everything great about hotel. Especially staff. Restaurant staff super mainly manager Robert

Posted by on 25 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Customer Service Executive

Many thanks for your wonderful comments. We hope you can visit again in the not too distant future.

4 out of 5
Didn't like having to climb into bath for shower no fndgein room no full length mirror dressing table with tv above mirror on far wall .i have been in many executive rooms and this was by far the poorest .the breakfast was brilliant but meal in.cocktailbar

Posted by on 24 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by Customer Service Executive

Thank you for your feedback. Sorry to hear that you were disappointed with your bedroom. Had we been aware at the time, we could have sought alternative options for you that were more to your own preferences. Nevertheless, we take on board the comments you've made and hope we'll have another opportunity to impress in future.

5 out of 5

I love this hotel

I love this hotel, it is such a peaceful place. The pool is amazing it is big enough to get a good swim and you always has the opportunity to swim, it is not closed off for lessons or anything. The breakfast in the morning is so yummy too! Amazing staff always welcome you and help you out if you need to check out but would still like to see Peebles but without all your baggage.

Posted by on 7 Dec 2017

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Comment from Hotel Management

30 Jan 2018 by Customer Service Manager

Many thanks for your great feedback Lauren and look forward to seeing you again.

4 out of 5

Lovely hotel scenery beautiful staff so friendly

Pros: Friendly staff lovely surroundings
Cons: Everything great
Location: Beautiful Scottish Borders and Peebles short walk from hotel
Lovely relaxed few days plenty to do Just what was needed for short relaxed break

Posted by , from Brechin on 2 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by Customer Service Manager

Many thanks for your great review which has been shared with the team. Look forward to welcoming you back sometime soon.

4 out of 5

Grand old hotel with beautiful views & great walks

The hotel is set high & overlooks beautiful countryside. Our room was comfortable, but very small & stuffy. The general public areas are a bit tired. We used the swimming pool & sauna which was nice but the changing rooms & showers area could use an upgrade. The men's changing rooms were very cold ! The food was good & they offered a great buffet breakfast. The open fire in the evening after a walk along the River Tweed completed our days.

Posted by on 18 Nov 2017

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4 out of 5

very close to all types of activities

Pros: The setting, the friendly staff,
Cons: more car parking spaces, the menu, an easier access to the rooms at the back of the hotel without going up and down stairs
Location: the location is great for everybody for a lot of activities. sight seeing, visit ST Mary`s loch and and the views down into Moffat are spectacular
i booked very late to the dates i wanted but still managed to get a room (family room) for my wife and i but at the time i was there, there was a lot going on with the other guest but we still had a good time every body was friendly and staff " first class service" from every member. We read the leaflets in the room saying you just took over the Hotel in 2014 and you are just renovating piece by piece but the room we were in (436) yep it was clean and tidy but i don`t think it was worth the money we paid for it for the two nights. The restaurant the same meals every night i think it should vary a bit more you will lose a lot of custom other wise Will i come back? YES it will be nice to see the changes

Posted by , from central scotland on 12 Sep 2017

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4 out of 5

Just an overnight stop.

Pros: view from Hotel, great.
Cons: Some refurbishment to rooms required.
Location: short walking distance to town centre
No problems to report , comfortable, friendly staff, good buffet breakfast.

Posted by , from England on 23 Aug 2017

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5 out of 5

Family friendly hotel

Family room was great, kids loved Peebles Hydro and staff were all lovely.

Posted by , from Glasgow on 30 Jul 2017

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4 out of 5

Good family holiday

Hotel needs a bit of updating in places but was fine, the staff were friendly and the kids had a great time. Would stay there again.

Posted by , from Manchester on 29 Jul 2017

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3 out of 5
Unfortunately we ordered a double room and got a twin , and I wasn't impressed with the breakfasts certainly not as good as last year especially for the price , disappointing .

Posted by , from gosforth on 27 Jul 2017

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Property Features

Peebles Hydro Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Peebles Hydro Hotel also features a health club, a garden, and concierge services. This 4-star Peebles hotel is smoke free.

  • 132 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Edinburgh (EDI) (44.6 km / 27.7 mi)

Room Amenities

Peebles Hydro Hotel offers 132 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries. This Peebles hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily.

On-site venue – This restaurant specialises in local cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Manicures and pedicures
  • Facial treatments
  • Aromatherapy treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hydro
  • Hotel Hydro Peebles
  • Hotel Peebles
  • Hydro Hotel Peebles
  • Hydro Peebles
  • Peebles Hotel
  • Peebles Hotel Hydro
  • Peebles Hydro
  • Peebles Hydro Hotel
  • Peebles Hydro Scotland
  • Peebles Hydro Hotel Hotel
  • Peebles Hydro Hotel Peebles
  • Peebles Hydro Hotel Hotel Peebles

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.