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3.5 out of 5

"Had a lovely stay & enjoyed walking on the nearby beach and grounds of the hotel with my dog. Will come back again. Only problem was the bread at br ... " More

By a verified traveller on Wed 09 Jan 2019

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Hotel Description

Our customers tell us they enjoy Best Western Lamphey Court Hotel & Spa's good location. During your stay, you're just a quick walk from Lamphey Bishop's Palace. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This 4-star hotel has 39 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, deep-tissue massages or manicures and pedicures at the spa
  • Amenities include newspapers, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court and a health club
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 6 minutes by car from Pembroke Castle and 9 minutes from Freshwater East Beach

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£86* Per night/room 2 Jun - 3 Jun

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Studio, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Family Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Best Western Lamphey Court Hotel & Spa ratings based on 6 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Lamphey Court Hotel & Spa

Everyone (3) Couples (2) Family (1)
4 out of 5
Had a lovely stay & enjoyed walking on the nearby beach and grounds of the hotel with my dog. Will come back again. Only problem was the bread at breakfast, did not like the consistency of either the brown or white bread. Could do with some more choice for breakfast ie fresh fruits, ie prunes with juice etc & more yoghurts & croissant choice. Thanks.

Posted by on 9 Jan 2019

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5 out of 5

Holiday for relaxation

Thoroughly enjoyed but had inner and outer ear infections after using pool.

Posted by on 3 Aug 2016

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4 out of 5

Nice hotel, needs a little updating.

Overpriced as far as rooms go, lovely location, the leisure centre is its Jewel in the crown as it's fantastic. Overall I would recommend.

Posted by , from Dublin on 24 Jul 2016

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4 out of 5

chill out break

Was very pleased with our choice of hotel. Had a few reservations prior to going about service levels re: other reviews on hotel, none of which proved to be founded during our stay. Staff service was excellent & very friendly, food was served promptly & was of excellent quality. I did have to ask for bed to be sorted as was made up as a double & I had booked a twin room for my daughter and I, but this was quickly remedied. Spa was great, although no towels available when we went in on the Monday morning, luckily we did have one with us each, but couldn't use them on the lounger or it would have been too wet to dry ourselves with afterwards, hence the lower rating on amenities, for a small lack of comfort factor. Regarding the room, it was lovely, however it did have my one pet hate, a shower curtain rather than a screen over bath, which is why I rated it slightly lower for comfort. Breakfast was also good and plentiful & the setting was amazing, so all in all a great few days, would definitely go back to this hotel again if in the area, which was really good for walks & beaches. Would highly recommend this hotel to anyone looking for a break in this lovely area of Wales.

Posted by on 31 Oct 2013

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2 out of 5

Dissapointing

There is a major issue with general customer service at this hotel. The spa and visual appearance are excellent, however we were not happy with the restaurant service nor the housekeeping. Key issues on the room were: Leaking shower Difficult to flush toilet Only a 4' bed, not a double and it was uncomfortable Carpets were not hoovered daily Curtain pellets could not have been cleaned for months. Why I was paying £5 per day for cleaning aft my dog I do not know!! Customer Service issues: 1 hour wait for food in the restaurant Non existent breakfast one morning Management did not respond to complaints after a face to face meeting Clearly this hotel does not deserve its 4* rating, which is a pit because Location and the adjoining Spa were excellent. The only upside for us was the 1 waitress who had the ability to manage taking orders and efficiently executing them and the night porter who tried albeight without success, to get the heating working.other than that not worth staying there again

Posted by on 23 Sep 2013

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2 out of 5

Not for light sleepers

First the positives - the restaurant/ food was good, the pool/ spa was very good. The big negative was the fundamental of the holiday i.e. the room. Arrived with bed side light not working and/or no bulbs. Sash window was broken and could only be kept open by propping it up (which the housekeeper did one day leaving the ground floor room theoretically accessible to anyone). The biggest problem was however that being an old "house" every time anyone walked about in the room above, the noise was horrendous with 3 out of 5 nights being woken between 5-00 and 6-00 am. This was reported twice to hotel staff with promises that something would be done. We are still waiting! Not the relaxing holiday we were expecting and not a hotel that we would use again

Posted by on 9 Sep 2013

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About the Best Western Lamphey Court Hotel & Spa

Location Lamphey, Pembroke, Wales SA71 5NT

Property Features

Best Western Lamphey Court Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A health club, a terrace, and a garden are also featured at the business-friendly Best Western Lamphey Court Hotel & Spa. Free self parking is available. This 4-star Pembroke hotel is smoke free.

  • 39 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Outdoor tennis court
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cardiff (CWL-Cardiff Intl.)
  • Train station: Lamphey Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Lamphey Court Hotel & Spa offers 39 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds available
  • Housekeeping (daily)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.

Best Western Lamphey Court Hotel & Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a health club.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 4
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Lamphey
  • Best Western Lamphey Court
  • Best Western Lamphey Court Hotel
  • Best Western Lamphey Court Hotel Pembroke
  • Best Western Lamphey Court Pembroke
  • Court Hotel Lamphey
  • Lamphey
  • Lamphey Court
  • Lamphey Court Hotel
  • Lamphey Hotel
  • Best Lamphey Court & Pembroke
  • Best Western Lamphey Court Hotel & Spa Hotel
  • Best Western Lamphey Court Hotel & Spa Pembroke
  • Best Western Lamphey Court Hotel & Spa Hotel Pembroke

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from Visit Wales.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.