17 Oct 2019 by Caelan Knowles
Good Morning, I am disappointed to read this review as we do strive to provide not only the best quality food, but the best service to match. I will pass on your feedback to the Food and Beverage team in regards to your evening meal to help improve our services in the future. I do hope that we get the opportunity to welcome you back to the hotel in the future. Kind regards, Caelan Knowles
28 Aug 2019 by Amy Trowbridge
Thank you for the great review! I hope to welcome you back in the near future
28 Aug 2019 by Amy Trowbridge
Thank you for the fantastic review! I look forward to seeing you return for another relaxing stay soon
10 Apr 2019 by Amy
Thank you for the great review of our hotel! I am pleased that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy Trowbridge Head of Guest Experience
The following facilities are closed for Christmas Day (25 December) and New Year's Eve (31 December):
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 732 square feet (68 square metres). A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free. This 4-star Penrith hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
North Lakes Hotel And Spa offers 84 forms of accommodation with free newspapers and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Penrith hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner and light fare.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking rates including breakfast should be aware that children may stay free, but are charged a daily breakfast fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.