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3.5 out of 5

"Nice hotel, good chance from the usual standardized chain's. Great location, stunning views and good amtosphere in the hotel due to the regular themed ... " More

By Ben R. on Sat 20 Feb 2016

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shap Wells Hotel. During your stay, you'll be within walking distance of Lake District National Park. Features include free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 100 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, room service (during limited hours) and free toiletries
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, meeting rooms and laundry facilities
  • On-site recreation includes a fitness centre
  • Guests share positive feedback about the dining, from the breakfast and bar to the restaurant
  • 9 minutes by car from Lake District National Park and 12 minutes from Yorkshire Dales National Park
  • Pets welcome for a fee (restrictions apply)

Traditional Twin Room, 1 Bedroom, Garden View

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£50* Per night/room 30 Jun - 1 Jul

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Traditional Triple Room, 1 Bedroom, Garden View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Traditional Double Room, 1 Bedroom, Garden View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Shap Wells Hotel ratings based on 4 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Shap Wells Hotel

Couples (4)
4 out of 5

Good location, lots of character

Nice hotel, good chance from the usual standardized chain's. Great location, stunning views and good amtosphere in the hotel due to the regular themed events. Plus the Staff were very friendly and always willing to help. We got a standard room and it was clean and perfectly functional for a couple of nights. Only slight complaint is that the bed seemed a bit of on the small side for a double. Highly recommended though and would definitely stay again!

Posted by on 20 Feb 2016

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4 out of 5

Lovely setting, great price

Stayed here for a night in the lakes with my girlfriend after spending a couple of hours at the Aqua Sana in nearby Centre Parcs (just a 20 min drive away - i can't recommend this spa highly enough!). Got the room for a bargain price - surrounded by fields with a river running by feels like you're miles from civilisation yet you're just a couple miles from the M6. Hotel is a little dated but open fires, Chesterfield sofas and a reasonably proved bar make up for it. Definitely recommend.

Posted by on 7 Dec 2015

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5 out of 5

good trip enjoyed the stay at hotel

wefound location breath taking. loved peace in the country side. Food was good. overall v.good. would recomend to my friends. very close to lots of activities. Easy reach of main towns. One can go for walks from the hotel. 2 water courses surround the hotel. Easy to find. very close to M6.

Posted by on 8 Aug 2015

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1 out of 5


Very remote location. Poor value for your money! On site restaurant is expensive and closest town is 20 min drive on high way!

Posted by on 1 Sep 2014

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a garden are also featured at the business-friendly Shap Wells Hotel. Free self parking is available. This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Durham (MME-Tees Valley) (96.3 km / 59.9 mi)
  • Parking: Free self parking

Room Amenities

Shap Wells Hotel offers 100 forms of accommodation with free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower and tub combination
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.

Shap Wells Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Staffed front desk
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.50 per person (approximately)
  • Pet fee: GBP 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shap Wells Hotel Hotel
  • Shap Wells Hotel Penrith
  • Shap Wells Hotel Hotel Penrith
  • Hotel Shap
  • Shap Wells
  • Shap Wells Hotel Penrith
  • Shap Wells Penrith

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.