12 Sep 2019 by Leon
Thank you for your kind review, I have arranged for the local warden to come and do a site visit, we can take things from here and get everything updated asap. We hope you will come back again soon.
4 Oct 2019 by Leon
Thanks for your kind words! We look forward to having you stay again in the near future!
29 Jul 2019 by Leon
Hello, Thanks for letting us know. We do not have a lounge at the property. The property is being renovated and is on going, while we are taking care of improving the interiors of the apartments, we are also working around busy times trying to revamp the communal areas as well. The stairways are used and have lots of people coming in and out, I'm sorry if you felt like this was dampening your stay at The Cove Cornwall. We will look into the bed but we've not had any one tell us this before so thank you for informing us. Thank you again
1 Jul 2019 by Lawrence
Dear Guest, Thank you for you feedback. Non of our staff received any complaints during your stay, we could have assisted you with missing items in your apartment. We are under new management and are in the process of refurbishing the hotel and are about half way through. We would love to be able to welcome you back at another time so you can enjoy our beautiful property. Please do get in touch so we can arrange.
The Cove offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. Free self parking is available. This 4-star Penzance property is smoke free.
Available in some public areas: Free WiFi
Free self parking
The Cove offers 18 forms of accommodation. Housekeeping is provided on a weekly basis.
Recreational amenities at the property include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit or credit cards and credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts debit or credit cards and credit cards.