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3.5 out of 5

"Hotel staff were mainly helpful except for the breakfast staff and lady manager (who denied she was the manager when we complained about the quality ... " More

By a verified traveller on Wed 23 May 2018

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Hotel Description

Our customers tell us that they can't get enough of the breakfast at Best Western Plus Hotel Windsor. During your stay, you're just a quick walk from Perpignan Cathedral. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service. This 4-star hotel has 49 rooms over 6 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the area's walkability and the breakfast
  • Steps from Perpignan Cathedral and 3 minutes on foot from Campo Santo
  • Pets welcome free of charge

Comfort Room, 1 Queen Bed, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£89* Per night/room 1 May - 2 May

Superior Room, 1 King Bed, Balcony, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Classic Room, 1 Queen Bed, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Hotel Windsor ratings based on 2 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Plus Hotel Windsor

Everyone (2)
3 out of 5

Perpignan Hotel.

Pros: It was central to the town
Cons: Provide storage in bedrooms, shelves and drawers, Increase the size of the shower. Privde a breakfast that is fresh and not dried up.
Location: It was disappointing that a lot of restaurants closed in the evening in the town.
Hotel staff were mainly helpful except for the breakfast staff and lady manager (who denied she was the manager when we complained about the quality of the breakfast which was being charged at 14 euros per person per night. The beans, scrambled egg, bacon etc were dried up although the person on duty said it was good. He told my companion that he couldn't speak English when she complained but he spoke to me in near perfect English. He certainly knew what we meant. The other main complaint was there were no drawers or shelves at all in the rooms which meant we had to live out of suitcases for the entire week's stay. there were no shelves or hooks for hanging towels in the bathroom. For a 4 star hotel the storage was nil. Also the shower in the bathroom was extremely small (Room 204)

Posted by , from Leicester, England on 23 May 2018

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Comment from Hotel Management

23 May 2018 by Frédéric

Good evening, We would ,like to thank you for your comment. We will pay more attention to the breakfast. However, what we do not understand is that there is no lady manager in our hotel. About the storage, this is a business hotel for short stay. It is not a leisure hotel so long stay are not really convenient. We do have storage and dressings rooms with a lot of shelves - but it is in Superior and Suite - which is more expensive that what you booked. Confort rooms are the smallest kind. Best regards.

4 out of 5

Posted by on 10 Aug 2019

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Property Features

As a guest of Best Western Plus Hotel Windsor, you'll find a terrace, multilingual staff, and gift shops/news stands. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Best Western Plus Hotel Windsor also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 4-star Perpignan hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 6 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Perpignan (PGF-Perpignan - Rivesaltes Intl.) (6 km / 3.7 mi)
  • Train station: Perpignan Station (1.8 km / 1.1 mi)
  • Parking:

Room Amenities

Best Western Plus Hotel Windsor offers 49 forms of accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Perpignan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.48 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14.00 per person (approximately)
  • Nearby parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Windsor Perpignan
  • Best Western Hotel Windsor Perpignan
  • Best Western Windsor Perpignan
  • Best Western Plus Windsor Perpignan
  • Best Plus Windsor Perpignan
  • Best Western Plus Hotel Windsor Hotel
  • Best Western Plus Hotel Windsor Perpignan
  • Best Western Plus Hotel Windsor Hotel Perpignan

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.