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4.0 out of 5

"Just what was needed, clean, quiet, close to the airport. " More

By a verified traveller on Sat 13 Oct 2018

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Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Swan River Hotel, you're just a quick walk from Burswood Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Ascot Racecourse and 7 minutes from Crown Perth

Swan River Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swan River Hotel

Everyone (2) Couples (1)
5 out of 5
Just what was needed, clean, quiet, close to the airport.

Posted by on 13 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Erica

Thank you!

3 out of 5
It‘s a very nice hotel but we got a room in which there had been clearly some smoking going on proir to us and there were between 5 and 10 mosquitos in the room. Thanks to the nice receptionist we got another room (upgrade) right away!

Posted by , from Switzerland on 30 Dec 2018

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Comment from Hotel Management

19 Jan 2019 by Simon James

Dear Stefan I am deeply sorry that you had a poor experience at our Hotel. Even though our Receptionist amended it in a speedy manner, it is completely unacceptable for guests to smoke in the room. I will follow up with our head of house keeping to ensure that we don't have this issue moving forward. Despite this, I do hope that you decide to stay with us again in the future.

4 out of 5

Luxuriöses Hotel mit Verbesserungspotential

Das Hotel ist luxuriös ausgestattet, hat sogar einen Weinkühlschrank im Zimmer, sofern man so etwas mag ;-). Gewisse Sachen nicht jedoch nicht fertig gedacht oder: es ist nicht alles Gold, was glänzt. WC Rollenhalter örtlich sehr schlecht angebracht: man muss sich verrenken um ans Klopapier zu kommen. Duschablauf viel zu wenig Gefäll: Wasser läuft sehr langsam ab. Restaurant qualitativ nicht dem Standard des Hotels entsprechend. Das hotel interne App wurde seit 3 Monaten nicht mehr upgedated und verspricht ein nicht erhältliches Menuangebot.

Posted by on 7 Jan 2015

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3228 square feet (300 square metres) and includes a conference centre. A fitness centre, a terrace, and a garden are also featured at the business-friendly Swan River Hotel. Limited free parking is available on a first-come, first-served basis.

  • 100 guestrooms or units
  • 5 buildings
  • 3228 sq ft of conference space
  • 300 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Bassendean Ashfield Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Swan River Hotel offers 100 accommodations with a safe and a hairdryer. 42-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.

The Swan at Ascot – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Cots (infant beds) are available for AUD 50.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 12 to 35 for adults and from AUD 12 to 35 for children
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 50.0 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • International Water Hotel Ascot
  • International Water Hotel
  • International Water Ascot
  • Swan River Hotel Hotel
  • Swan River Hotel Ascot
  • Swan River Hotel Hotel Ascot
  • International on the Water Hotel
  • Swan River Hotel (formerly known as International on the Water)

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.