10 Dec 2018 by Rob Weeden - General Manager
Dear reviewer, Thank you for the perfect score. We look forward to welcoming you back!
13 Dec 2017 by General Manager
Dear Reviewer, We are sorry to read that there were issues in your room upon arrival. This is defiantly below the high standard of service we pride ourselves on delivering on a regular basis. Our team joins me in expressing our genuine apologies for the inconvenience this issue has caused you. However, we are very much delighted to read that you had a wonderful time with us and that you were pleased with our service and the food in our restaurant. Thank you for taking the time to write us a review and all of us look forward to welcoming you back. Best regards, General Manager
Pan Pacific Perth offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 26630 square feet (2474 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and concierge services are also featured at the luxury Pan Pacific Perth. Parking is available for a fee. This 5-star East Perth hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Pan Pacific Perth offers 486 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary toiletries and a hairdryer. This East Perth hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Montereys Brasserie – This restaurant serves breakfast and dinner.
Lobby Cafe – On-site café. Open daily.
Bar Uma – On-site bar. Open daily.
Uma Restaurant – This restaurant only serves dinner. Open selected days.
Hill Street Bar – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.