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4.0 out of 5

"Just what was needed, clean, quiet, close to the airport. " More

By a verified traveller on Sat 13 Oct 2018

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£108* Per night/room 18 Oct - 19 Oct

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Triple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Swan River Hotel. During your stay, you'll be within walking distance of Ascot Racecourse. Free WiFi in public areas, free self-parking and a restaurant are available. This 4-star hotel has 100 rooms. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, room service and electric kettles
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, a conference centre and a lift
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Ascot Racecourse and 9 minutes from Crown Perth

Swan River Hotel ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swan River Hotel

Everyone (2) Couples (1)
5 out of 5
Just what was needed, clean, quiet, close to the airport.

Posted by on 13 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Erica

Thank you!

3 out of 5
It‘s a very nice hotel but we got a room in which there had been clearly some smoking going on proir to us and there were between 5 and 10 mosquitos in the room. Thanks to the nice receptionist we got another room (upgrade) right away!

Posted by , from Switzerland on 30 Dec 2018

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Comment from Hotel Management

19 Jan 2019 by Simon James

Dear Stefan I am deeply sorry that you had a poor experience at our Hotel. Even though our Receptionist amended it in a speedy manner, it is completely unacceptable for guests to smoke in the room. I will follow up with our head of house keeping to ensure that we don't have this issue moving forward. Despite this, I do hope that you decide to stay with us again in the future.

4 out of 5

Luxuriöses Hotel mit Verbesserungspotential

Das Hotel ist luxuriös ausgestattet, hat sogar einen Weinkühlschrank im Zimmer, sofern man so etwas mag ;-). Gewisse Sachen nicht jedoch nicht fertig gedacht oder: es ist nicht alles Gold, was glänzt. WC Rollenhalter örtlich sehr schlecht angebracht: man muss sich verrenken um ans Klopapier zu kommen. Duschablauf viel zu wenig Gefäll: Wasser läuft sehr langsam ab. Restaurant qualitativ nicht dem Standard des Hotels entsprechend. Das hotel interne App wurde seit 3 Monaten nicht mehr upgedated und verspricht ein nicht erhältliches Menuangebot.

Posted by on 7 Jan 2015

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Property Features

Swan River Hotel offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3228 square feet (300 square metres) and includes conference centres. The business-friendly Swan River Hotel also features a terrace, a garden, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 4-star Perth hotel is smoke free.

  • 100 guestrooms or units
  • 5 buildings
  • 3 conference rooms
  • 3228 sq ft of conference space
  • 300 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Bassendean Ashfield Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Swan River Hotel offers 100 forms of accommodation with a safe and a hairdryer. 42-inch Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.

The Swan at Ascot – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65 per night.
  • Cots (infant beds) are available for AUD 25 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 35 for adults, and AUD 12 and AUD 35 for children (approximately)
  • Early check-in fee: AUD 60 (subject to availability)
  • Late check-out fee: AUD 60 (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • International Water Hotel Ascot
  • International Water Hotel
  • International Water Ascot
  • Swan River Hotel Hotel
  • Swan River Hotel Ascot
  • Swan River Hotel Hotel Ascot
  • International on the Water Hotel
  • Swan River Hotel (formerly known as International on the Water)

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in October and close in June.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.