10 Feb 2020 by Kirsten Winkler
Lieber Gast, vielen Dank für ihre Bewertung. Leider haben sie recht und am Lift geht es etwas eng zu, aber dafür werden sie durch unsere hellen, freundlichen und großzügigen Zimmer entschädigt. Bis bald und viele Grüße aus Pforzheim Ihr Hotel Ruf Team
16 Feb 2020 by Kirsten Winkler
Lieber Gast, vielen Dank für ihre tolle Bewertung. Gerne geben wir das Lob an die entsprecheden Mitarbeiter weiter. Herzliche Grüße aus Pforzheim und bis bald, Ihr Novum Hotel Ruf Team
As a guest of Novum Hotel Ruf Pforzheim, you'll find express check-in and a lift. Public spaces have free WiFi. A complete renovation of Novum Hotel Ruf Pforzheim was completed in July 2017. This Pforzheim hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Novum Hotel Ruf Pforzheim offers 51 forms of accommodation. 40-cm Flat-screen televisions come with cable channels. This Pforzheim hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
Special check-in instructions:
The front desk is open daily from 6:30 AM - 11 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 6:30 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.