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3.7 out of 5

"Bulding works underway. Staff had poor English. Corridors were taty and old. " More

By a verified traveller on Tue 13 Sep 2022

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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£25* Per night/room 10 May - 11 May

Superior Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Premier Twin Room, 1 Bedroom, City View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Grand Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Family Room, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The clean rooms at HM Grand Central Hotel get good marks from our customers. During your stay, you're just a quick walk from Sorya Shopping Center. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This upmarket hotel has 87 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned accommodations with flat-screen TVs, room service and premium bedding
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the pool
  • 10 minutes by foot from Royal Palace and a 2-minute drive from Riverside
  • Airport shuttle service available for a fee

HM Grand Central Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for HM Grand Central Hotel

Everyone (1) Couples (2)
3 out of 5
Bulding works underway. Staff had poor English. Corridors were taty and old.

Posted by on 13 Sep 2022

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Comment from Hotel Management

18 Oct 2022 by Front Office Team

Dear Colin, Greetings from HM Grand Central Hotel! Thank you for choosing our hotel as your accommodation on your visit to Phnom Penh, Cambodia. we are really thank you so much for staying with us and taking the time to review.

3 out of 5
Staff always ready to help, but their english accent is terrible. Also i got stucked in the lift and sent some clothes to laundry and they didnt return back 7 of those pieces.However they tried always to find a way to solve or compensate me.

Posted by on 27 Feb 2020

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5 out of 5
Das Hotel befindet sich in einer ruhigen Strasse, trotzdem erreicht man alles Sehenswerte von Phnom Penh sehr gut in kurzer Zeit zu Fuss. Sehr gutes Frühstück. Eine wunderschöne Dachlounge und ein kleiner Pool auf dem Dach laden zum Verweilen ein. Sehr junges Kambodschanisches Personal begrüsste uns freundlich und sehr zuvorkommend. Perfekt für unkomplizierte Reisende. Wir haben es sehr genossen! Herzlichen Dank an die Mitarbeiter 😊👍

Posted by on 17 Nov 2019

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Comment from Hotel Management

19 Nov 2019 by Hong

Dear Sir,Madam, Warmest greeting from HM Grand Central hotel. Thanks for your time to give us a great review. we are looking forward to warmest welcoming you at HM Grand Central hotel again. Best regard, Hong(Mr.)

Property Features

HM Grand Central Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and 2 meeting rooms are available. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly HM Grand Central Hotel. Limited free parking is available on a first-come, first-served basis. This 4-star Phnom Penh hotel is smoke free.

  • 87 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Phnom Penh Railway Station (2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

HM Grand Central Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception daily.

HM Grand Central Hotel has a restaurant on site.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must transfer via airport shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Front desk staff will greet guests on arrival.

To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.

Pet Policy

  • Pets and service animals are not allowed at HM Grand Central Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.5 for adults and from USD 6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HM Grand Central Hotel Phnom Penh
  • HM Grand Central Phnom Penh
  • HM Grand Central
  • HM Grand Central Hotel Hotel
  • HM Grand Central Hotel Phnom Penh
  • HM Grand Central Hotel Hotel Phnom Penh

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.