26 Feb 2020 by Quality Assurance Manager
Dear Valued Guest, Thank you for choosing Best Western Premier Sonasea Phu Quoc Resort during your stay in Phu Quoc, and for taking the time to give us your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thai Do
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Premier Sonasea Phu Quoc offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business centre. A fitness centre, a terrace, and a children's club are also featured at the luxury Best Western Premier Sonasea Phu Quoc. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 5-star Phu Quoc aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Best Western Premier Sonasea Phu Quoc offers 566 forms of accommodation with minibars and a safe. Cable televisions are provided. Accommodation at this 5-star aparthotel has kitchenettes with microwaves and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. This Phu Quoc aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free full breakfast daily.
Essence – This fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Oasis – This bar is located by the pool. Open daily.
C View Sky Bar – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Recreational amenities at the aparthotel include an outdoor pool, a steam room and a fitness centre.
Thala Spa has 6 treatment rooms, including rooms for couples. Services include massages.
The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.