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Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Mercury Phu Quoc Resort & Villas get good marks from our customers. During your stay, you're just a quick walk from Phu Quoc Beach. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2014, this 4-star hotel has 153 rooms. All rooms offer free WiFi and balconies/patios.

  • Air-conditioned rooms with balconies or patios, separate sitting areas and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Vietnamese cuisine while dining at Romance Sea Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Phu Quoc Beach and 6 minutes by car from Walking Street Phu Quoc
  • Free airport and local-area shuttle service

Mercury Phu Quoc Resort & Villas ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercury Phu Quoc Resort & Villas

Everyone (1)
3 out of 5

Top +Flop

Pros: Schöner Pool. Das Schwimmen im Meer wurde durch Quallen massiv eingeschränkt. Pool Bar + Happy Hour wird nicht mehr wie letztes Jahr frequentiert `!!!
Cons: F+B Staff hat sich gegenüber letztem Jahr verschlechtert. Kaum einer spricht mehr Englisch. Keine Supervision. Kein F+B Manager als Ansprechpartner
Location: In der Nähe des Airports (5 Min) ohne dass der Fluglärm stört. Guter Pickup Service vom Hotel. Gute Restaurants sind ca 3-4 Km entfernt
Man merkt den Wechsel von Mercure zu Mercury. Der Service hat sich verschlechtert. Neben dem PR Manager sieht man kein Management und keine Supervision. Schade ! Die Leute sind willig, aber sie brauchen eine kompetente Führung. Die Eröffnung der Baach Bar war ein flopp. Nach 10 Tagen wegen Zu Geschlossen ! Die Küche war am ersten Tag nicht zu unserer Zufriedenheit. Bestellung fast unmöglich, da niemand Englisch sprach. Nachdem wir die Serviceverantwortlich, die wir von letztem Jahr kannten, antrafen, wurde unsere Mahlzeiten zu Festessen und die Küche war ausgezeichnet.

Posted by , from Chur, Schweiz on 17 Jan 2017

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Comment from Hotel Management

21 Mar 2019 by MR SEAN

Dear Rolf, Thank you for your post. We will take measure to address the negative points that you have mentioned. Yours sincerely MR .

About the Mercury Phu Quoc Resort & Villas

Location Group 1, Duong To, Phu Quoc, Kien Giang

Property Features

Mercury Phu Quoc Resort & Villas offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercury Phu Quoc Resort & Villas. A roundtrip airport shuttle (available during limited hours) and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 4-star Phu Quoc hotel.

  • 153 guestrooms or units
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Mercury Phu Quoc Resort & Villas offers 153 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. LCD televisions come with premium satellite channels. Bathrooms include a shower, slippers, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Romance Sea Restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Mercury Phu Quoc Resort & Villas

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children from 6 to 11 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Hotel Names

  • Mercure Resort Villas
  • Mercure Phu Quoc Villas
  • Mercure Villas
  • Mercure Phu Quoc Resort & Villas Phu Quoc Island, Vietnam
  • Mercury Phu Quoc & Phu Quoc
  • Mercury Phu Quoc Resort & Villas Hotel
  • Mercury Phu Quoc Resort & Villas Phu Quoc
  • Mercury Phu Quoc Resort & Villas Hotel Phu Quoc

You should know

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.