4 Apr 2019 by Lance
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
10 Feb 2019 by Lance
Dear Sir / Madame, Xin Chao, from Sol Beach House Phu Quoc! Thank you for taking the time to tell us about your recent experience in our hotel. I am sorry that your experience did not meet your expectations. On behalf of Sol Beach House Phu Quoc, please allow us to express our sincerest apologies. At Sol Beach House Phu Quoc, we strive to provide a superior service experience for every guests. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate that you shared your concern to us and it is our hope that you will give us the opportunity to serve you better in the near future. Please do not hesitate to contact us if you need further assistance and we will be more than happy to assist you. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
2 Apr 2019 by Lance
Dear Valued Guest, Xin Chao, from YOUR HOUSE ON THE BEACH! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We enormously appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. At Sol Beach House Phu Quoc, we strive to provide superior guest experience so your insights are much valuable. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
2 Apr 2019 by Lance
Dear Valued Guest, Xin Chao, from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. We highly appreciated if you can explain further your experience especially in which areas you felt that we are short and failed to meet your expectations. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
6 May 2018 by Lance
Dear Sha, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
8 Apr 2018 by Lance
Dear Vesku, Greeting from Sol Beach House Phu Quoc. Thank you so much for your stay in our Hotel. I hereby highly appreciate your comments and suggestions. It is a pleasure to hear from you and your constructive feedback and this is the only way for us to upgrade our facilities, to improve our service and to make sure our staffs can do better to reach your expectation. I’ll be looking forward to your next arrival in a soon future and show you our improvement and I would thank you not to hesitated to contact us if we could have any further assistance. Sincerely Yours, Lance Leong (Mr.) Guest Experience Department Sol Beach House Phu Quoc
5 Feb 2018 by Phuong Ngo
Dear lotta, Greetings from Sol Beach House Phu Quoc! On behalf of us all at Sol Beach House, we would like to thank you for choosing to stay with us and for providing feedback. Your comments are greatly appreciated and will help ensure the services provided to the highest quality. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Kind Regards, Phuong Ngo Guest Experience Sol Beach House Phu Quoc
25 May 2017 by Thinh Tran
Dear berry, Thank you for sharing your kind feedback on Ebookers with regard to your stay in Sol Beach House, Phu Quoc. We are pleased to know that you enjoyed our room and you found our swimming pool was helpful. Hope your future trip plan will bring you back to the fascinating island of Phu Quoc. Your kind words of praise will certainly be shared with the broader hotel team. We look forward to welcoming you back very soon. Best Regards, Thinh Tran Guest Experience
29 May 2017 by Phuong Ngo
Dear Essi, It is a big honor for Sol Beach House Phu Quoc to have you as our guest! You cannot imagine how proud I and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your comments on the service are most gratifying and will be shared with the whole team. We thank again for taking the time to share your experience. We hope to have more opportunities to serve you in your next visit with pleasant and amazing innovation of our resort as well as Phu Quoc island. Warm regards, Phuong Ngo Guest Experience
All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at SOL by Meliá Phu Quoc are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. At SOL by Meliá Phu Quoc, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a children's pool and a steam room. Self parking is free. This 5-star Phu Quoc hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
SOL by Meliá Phu Quoc offers 284 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Phu Quoc hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
SOL by Meliá Phu Quoc has 3 restaurants on site.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a fitness centre.
Children aged under 18 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
SOL by Meliá Phu Quoc offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
