79.0% Based on 628 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us they enjoy the spacious rooms at The Shells Resort & Spa Phu Quoc. During your stay, you'll be close to Phu Quoc Night Market. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle. Built in 2014, this 4-star resort has 134 rooms over 2 floors. All rooms offer free WiFi and deep-soaking bathtubs.

  • Air-conditioned rooms with furnished balconies, deep-soaking bathtubs and separate sitting areas
  • Free WiFi
  • Free valet parking and self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body treatments, body wraps or reflexology at Waves Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • 3 mi (4.8 km) from Phu Quoc Night Market and 3.6 mi (5.7 km) from Ong Lang Beach
  • Free airport shuttle service

Luxury Villa, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£66 per night

Luxury Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Villa, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend out of 628 reviews

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About the The Shells Resort & Spa Phu Quoc

Location Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang

Property Features

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Shells Resort & Spa Phu Quoc such as the outdoor pool and the kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a hot tub, a steam room and a fitness centre. Limited free parking is available on a first-come, first-served basis. This 4-star Phu Quoc resort is smoke free.

  • 134 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Phu Quoc (PQC-Phu Quoc Intl.) (16.9 km / 10.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Shells Resort & Spa Phu Quoc offers 134 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony (furnished)
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Luxury bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

FLOW Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Liquid Lounge – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Snorkelling nearby
  • Kayaking on site
  • Scuba diving nearby

Spa Services

Waves Spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 6:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The Shells Resort & Spa Phu Quoc

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • No pets or service animals allowed

Hotel Names

  • Shells Resort Phu Quoc
  • Shells Resort
  • Shells Phu Quoc

You should know

  • The Shells Resort & Spa Phu Quoc offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.