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4.6 out of 5

"The hotel is located in a mountain and requires you to call for a littlee electric buggy to get to reception on some parts of the hotel. Whilst it's ... " More

By a verified traveller on Sat 16 Sep 2017

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Hotel Description

Our customers tell us they enjoy Avista Hideaway Phuket Patong - MGallery's good location. During your stay, you're just a quick walk from Freedom Beach. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle. Built in 2012, this 5-star resort has 150 rooms over 3 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with balconies, deep-soaking bathtubs and iPod docking stations
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Sizzle Rooftop Restaurant, one of the property's 2 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body treatments, Thai massages or facials at AQUA
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and mini golf
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by foot from Freedom Beach and a 3-minute drive from Patong Beach
  • Free shopping centre and beach shuttle service

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
£120* Per night/room 16 Dec - 17 Dec

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Avista Hideaway Phuket Patong - MGallery ratings based on 23 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Avista Hideaway Phuket Patong - MGallery

Everyone (6) Couples (12) Family (3) Friends (1) Other (1)
5 out of 5

Posted by on 6 Apr 2019

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Comment from Hotel Management

24 May 2019 by Ju

Dear Value Guest, Greetings from Avista Hideaway Phuket Patong - MGallery Hotel Collection! We’re happy to hear that you were happy to stay with us. Thanks for letting us know. We look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

4 out of 5

Get lost in the hotel

The hotel is located in a mountain and requires you to call for a littlee electric buggy to get to reception on some parts of the hotel. Whilst it's fun, it's more suited for couples who don't kid to be locked away together. The rooms were great. Although I found there were lots of gaps in the French doors potentially allowing mosiquitos in. The staff were lovely and accommodating. Overall it's a good get away place.

Posted by , from london on 16 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by Ju

Dear Peter, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed each of your points with our team. We will definitely work towards improving these aspectc and put in corrective measures to overcome them. Peter, thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

2 out of 5

Construction, moschitous and rude staff

The hotel is currently having a construction, I couldn't sleep due to the noise.. moschitous and bed bugs then rude staff who can barely speak English!

Posted by on 15 Jan 2017

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5 out of 5

Another wonderful stay

2nd year here and would keep coming back. Superb staff and a lovely resort.cant do enough for you.

Posted by on 21 Apr 2016

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5 out of 5

Wonderful stay again!!

A superb hotel with amazing staff who cannot do enough for you.Always friendly and accommodating. Will be back again hopefully soon. Thanks avista

Posted by on 16 Apr 2016

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5 out of 5

Fantastic Hotel

My wife and I have just come back from a 2 week stay at this hotel and could not fault it at all, the hotel is perfectly located just outside Patong, so if you want to chill out you can in peace and luxury and its only a short ride on the shuttle bus in to town. The staff were absolutely amazing nothing was any trouble for them, always smiling and asking if there was anything they could do to improve your stay. We both didn't want to leave as it felt so nice during our stay, it was sad to say goodbye to them.

Posted by on 24 Jan 2016

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4 out of 5

Fantastic Relaxed Holiday

The Hotel is very nice but a bit tired in places, saying that the efforts of the management and staff to ensure your stay is memorable far out weighs any little wear and tear issues.

Posted by on 14 Nov 2015

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5 out of 5

Amazing place

This was the second stay this year as we were so impressed the last time we stayed. We upgraded to the jacuzzi suite and it was well worth it. The hotel is up a big hill which separates it from the busy centre of Patong - ideal if you like visiting the bars and restaurants in the evening but don't want a 24/7 buzz outside your bedroom window. The free shuttle is great but a taxi is only about 300thb (£6). Food and drink in the hotel is expensive for Patong but very reasonable compared to UK prices. We stocked up our fridge with beers and snacks from the Family Mart shop which is about 5 times cheaper. The upgrade meant we had free cocktails for two hours each day which was great. The staff here are exceptional, they really go out their way to make sure you have the best holiday. All-in-all, I wouldn't stay anywhere else in Thailand.

Posted by on 26 Oct 2015

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5 out of 5

Amazing Hotel!

This hotel is amazing! Gorgeous pools and views! The room was spotless and a decent size!

Posted by on 10 Apr 2015

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4 out of 5
+ Siisti ja Hieno paikka, hyvä palvelu - taksilla pitää mennä joka paikkaan, hotellin ravintolat ja palvelut ylihintaisia

Posted by on 5 Mar 2018

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Comment from Hotel Management

6 Mar 2018 by Ju

Dear Sir, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience. Your feedback is extremely important to us and we have discussed with our team. We will definitely work towards improving these aspects and put in corrective measures to overcome them. Thank you once again for sharing your comments and I look forward to welcoming you once again in the near future, should we have the pleasure in doing so and as the time may allow. Kind Regards, Avista Management

About the Avista Hideaway Phuket Patong - MGallery

Location 39/9 Muen Ngern Road, Patong, Phuket 83150

Property Features

Avista Hideaway Phuket Patong - MGallery offers its guests a full-service spa, 3 the outdoor swimming pools, a 24-hour fitness centre, and a kids' pool. There are 2 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. There are 2 meeting rooms available. A library, a terrace, and a free kid's club are also featured at the luxury Avista Hideaway Phuket Patong - MGallery. Free self parking is available. This Art Deco Patong resort is smoke free.

  • 150 guestrooms or units
  • 3 levels
  • 15 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 5 bars or lounges
  • Built in 2012
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (35.4 km / 22 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Avista Hideaway Phuket Patong - MGallery offers 150 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Patong resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Fridge
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Sizzle Rooftop Restaurant – Overlooking the ocean, this restaurant only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Vista Restaurant – Overlooking the pool, this theme restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Rendez-Vue Rooftop Bar – This bar overlooks the ocean and pool. Open daily.

VIDA Bar – This bar overlooks the ocean. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

AQUA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets and service animals are not allowed at Avista Hideaway Phuket Patong - MGallery

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted
  • UnionPay
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avista Hideaway Phuket Kathu
  • Avista Hideaway Resort Phuket Kathu
  • Avista Phuket Hideaway
  • Hideaway Resort Phuket
  • Phuket Avista Hideaway
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong
  • Avista Hideaway Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery
  • Avista Hideaway Phuket Patong - MGallery Resort
  • Avista Hideaway Phuket Patong - MGallery Patong
  • Avista Hideaway Phuket Patong - MGallery Resort Patong

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.