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Serenity Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max
£120* Per night/room 29 May - 30 May

Grand Lagoon Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spa Pool Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Three Bedroom Double Pool Villa

Bed Count 1 King Bed Maximum Occupancy 7 Max

One Bedroom Double Pool Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Serenity 3 Bedroom Pool Residence

Bed Count 2 King Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Phuket. During your stay, you're just a quick walk from Bang Tao Beach. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle. Built in 1994, this 5-star resort has 217 rooms on 1 floor. Free WiFi and private pools are available in all rooms.

  • Air-conditioned rooms with private pools, patios and deep-soaking bathtubs
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy seafood at Watercourt, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Indulge with Thai massages, body scrubs or body treatments at Banyan Tree Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a fitness centre
  • Guests speak favourably about the beach and the breakfast
  • Just a 1-minute drive from Bang Tao Beach and 6 minutes from Boat Avenue Mall Phuket
  • Free local-area shuttle service

Banyan Tree Phuket ratings based on 6 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Banyan Tree Phuket

Everyone (4) Couples (2)
1 out of 5
The Chinese front desk is very unfriendly. We are very unhappy. We treat Chinese people more harshly than people of other nationalities. Is this your attitude to work overseas?

Posted by on 12 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your review and we believe your challenge has now been ironed out.

1 out of 5
Chinese speak front desk name is BIN, the attitude is very bad, the words and deeds are different,

Posted by on 10 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.

1 out of 5
Chinese speak front desk name is BIN, the attitude is very bad, the words and deeds are different,

Posted by on 10 Nov 2018

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.

4 out of 5
Aufgrund der Lage (Laguna) viele Mücken innerhalb der Anlage und auch dauerhaft im Zimmer. Ein Fernhalten der Mücken aus dem Zimmer nicht möglich, weil Aussenfenster und Türen Spalte von mehr als 2cm aufweisen, durch die ein Eindringen der Mücken erfolgt. Klimaanlage auf dem Zimmer alt , laut und Zimmer nicht isoliert. Energetische Katastrophe.

Posted by on 5 Apr 2019

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Comment from Hotel Management

26 Dec 2019 by Sriram Kailasam

Vielen Dank für Ihr Feedback.

5 out of 5
Perfekter Ort um geruhsame Ferien zu verbringen. Sehr freundliches und aufmerksames Personal. Viel Herzlichkeit verbunden mit professionellem Service - jederzeit und gerne immer wieder.

Posted by on 24 Feb 2019

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Comment from Hotel Management

26 Dec 2019 by Sriram Kailasam

Wir hoffen, Sie wieder bei uns begrüßen zu dürfen Banyan Tree Phuket

5 out of 5

Posted by on 9 Jan 2019

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Comment from Hotel Management

24 Dec 2019 by Sriram Kailasam

Thank you for rating Banyan Tree Phuket 5 out of 5!

Property Features

As a guest of Banyan Tree Phuket, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 6 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a limo/town car service are available. A kids' pool, a fitness centre, and a steam room are also featured at the luxury Banyan Tree Phuket. A free area shuttle within 1 km is available. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Choeng Thale resort.

  • 1 floor
  • 217 guestrooms or units
  • 217 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1994
  • Bar by the pool
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Limited onsite parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (16.1 km / 10 mi)
  • Property shuttles: Free area shuttle within 1 km; airport shuttle and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Banyan Tree Phuket offers 217 forms of air-conditioned accommodation with private pools and iPod docking stations. Rooms open to patios. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. This Choeng Thale resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Private patio
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Watercourt – This restaurant specialises in seafood and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Banyan Cafe – Overlooking the golf course, this family restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Saffron – This fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Taihei – This poolside fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Tre – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a steam room, a fitness centre and complimentary bicycles.

Children aged under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golf lessons on site
  • Golfing nearby
  • Snorkelling nearby
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Skydiving nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Rafting nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Banyan Tree Spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 24
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 6800 per night.

Pet Policy

  • Pets and service animals are not allowed at Banyan Tree Phuket

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children 4-11 years old for breakfast 750 THB when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

  • One child stays free
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1500 for adults and THB 750 for children (approximately)
  • Airport shuttle fee: THB 1900 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 6800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banyan Tree Hotel Phuket
  • Banyan Tree Phuket Resort Choeng Thale
  • Phuket Banyan Tree
  • Banyan Tree Phuket Hotel Choeng Thale
  • Banyan Tree Phuket Choeng Tha
  • Banyan Tree Phuket Choeng Thale
  • Banyan Tree Phuket Resort
  • Banyan Tree Phuket Choeng Thale
  • Banyan Tree Phuket Resort Choeng Thale

You should know

  • Banyan Tree Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.