28 Feb 2022 by Phattaraporn Nontamit
Dear Michel, Thank you for choosing Banyan Tree Phuket for your recent staycation and thank you for sharing your 5 cores review on Expedia. We look forward to welcoming you again in the near future. Best regards, Phattaraporn Nontamit Experience Manager
24 Dec 2019 by Sriram Kailasam
Thank you for sharing your review and we believe your challenge has now been ironed out.
24 Dec 2019 by Sriram Kailasam
Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.
24 Dec 2019 by Sriram Kailasam
Thank you for sharing your feedback, we believe the challenge mentioned has now been ironed out.
26 Dec 2019 by Sriram Kailasam
Vielen Dank für Ihr Feedback.
26 Dec 2019 by Sriram Kailasam
Wir hoffen, Sie wieder bei uns begrüßen zu dürfen Banyan Tree Phuket
24 Dec 2019 by Sriram Kailasam
Thank you for rating Banyan Tree Phuket 5 out of 5!
Feel the sun on your face and the sand in your toes on the private white sand beach. Summer fun is a breeze at Banyan Tree Phuket, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa. There are 6 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a free kid's club, a children's pool and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. A complete renovation of Banyan Tree Phuket was completed in November 2019. Smoking is allowed in designated areas at this 5-star Choeng Thale resort.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free valet parking , Parking (limited spaces)
Banyan Tree Phuket offers 218 air-conditioned accommodations with private pools and iPod docking stations. Rooms open to patios. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. This Choeng Thale resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Watercourt – This restaurant specialises in seafood and serves breakfast, brunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Banyan Cafe – Overlooking the golf course, this family restaurant specialises in international cuisine and serves breakfast, brunch and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Saffron – This fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Taihei – This poolside fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tre – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
24-hour room service is available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and complimentary bicycles. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a steam room and a fitness centre.
Children aged under 4 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Banyan Tree Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-11 years old for breakfast 750 THB when sharing existing bedding.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
