"Comfortable room .great showers ..breakfast good .staff very helpful.noisy at night " More
17 Oct 2022 by CRM
Dear Mr. Marcello,Lots of thanks for sharing your recent experience. All of us are pleased you enjoyed our service and offer, and that we made such a positive impact on your stay :) It was a pleasure having you as our guest and we hope to welcome you again soon.Yours,Maureen Arra Lloveras Barranta (Aya)CRM
14 Aug 2019 by Matt
Sehr geehrter Gast, vielen Dank, dass Sie unser Gast waren und es freut uns zu hoeren, dass Sie sich in userem Resort sehr wohl gefühlt haben. Wir bedanken uns, auch im Namen der Angestellten, fuer ihre positiven Hervorhebungen und hoffen, dass wir Sie hier als unseren Gast wieder begruessen duerfen. Bis dahin senden wir Ihnen alles Gute nach Hause. Mit herzlichen Gruessen, Matthias Guest Relations Manager
24 Feb 2018 by Guest Relations Manager
Sehr geehrte Gaeste, vielen Dank fuer ihr Feedback auf ihren Aufenthalt im Best Western Premier Bangtao Beach Resort & Spa und vielen Dank, dass Sie unsere Gaeste waren! Unser groesstes Anliegen ist es, den Wuenschen unserer Gaeste stets gerecht zu werden, deshalb ist es hilfreich, wenn diese uns auf Verbesserungsmoeglichkeiten aufmerksam machen! Wir bedauern den von Ihnen erwaehnten Vorfall sehr! Da uns die Kundenzufriedenheit sehr wichtig ist, haben diesen Vorfall an die verschiedenen Abteilungen weitergegeben, um auf ihre Thematiken intensiv in den Mitarbeiter-Besprechungen einzugehen! Wir hoffen, dass Sie uns noch einmal eine Chance geben und wir Sie hier erneut als unsere Gaeste begruessen duerfen! Mit freundlichen Gruessen Matthias Bresser Guest Relations Manager
Best Western Premier Bangtao Beach Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Event space at this resort measures 2110 square feet (196 square metres) and includes conference rooms. A kids' pool, spa services, and a terrace are also featured at the family-friendly Best Western Premier Bangtao Beach Resort & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Choeng Thale resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking , Parking (limited spaces)
Best Western Premier Bangtao Beach Resort & Spa offers 235 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and bidets. This Choeng Thale resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Beach Restaurant – This restaurant serves breakfast, lunch and dinner.
Jamba Juice Seafood Grill – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
Guests aged under 12 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Sun Spa has 5 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Failure to meet these requirements may result in a cancelled reservation.
Best Western Premier Bangtao Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.