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4.3 out of 5

"Staff were friendly and helpful. Resort was beautiful. Very good breakfast. " More

By a verified traveller on Sat 08 Jun 2019

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Super Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£75* Per night/room 22 Jun - 23 Jun

Luxury Suite, Jetted Tub, Ocean View (Diamond Jacuzzi Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Super Deluxe, Seaview

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Villa, 1 Bedroom, Private Pool, Sea Facing

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite (Diamond Suite)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Luxury Villa, 2 Bedrooms, Private Pool, Sea Facing

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hotel Description

Our customers tell us they enjoy Diamond Cliff Resort and Spa's beach location. During your stay, you're just a quick walk from Patong Beach. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with ocean views at Ocean View Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, massages or facials at Diamond Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute walk from Patong Beach and 5 minutes on foot from Kalim Beach
  • Free local-area and shopping centre shuttle service

Diamond Cliff Resort and Spa ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Diamond Cliff Resort and Spa

Everyone (6) Couples (5) Family (2)
5 out of 5
Staff were friendly and helpful. Resort was beautiful. Very good breakfast.

Posted by on 8 Jun 2019

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4 out of 5
It was a nice hotel but it didn't have the vibe I was looking for. In terms of the hotel room - they gave us the incorrect room - I paid extra for a sea view room.abd received a non sea view room - not happy.

Posted by on 25 Apr 2019

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4 out of 5

Nice hotel on edge of an expensive seedy resort

Good hotel, great facilities not suitable for elderly or walking difficulties due to steps and hills. Rooms noisy and beds very hard especially if you have inconsiderate people above banging about at all hours. Traffic on phuket is a total nightmare and is now very expensive wouldn’t go back to Phuket but would recommend this hotel.

Posted by , from Lincoln on 18 Mar 2018

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5 out of 5
👍

Posted by on 18 May 2024

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Comment from Hotel Management

20 May 2024 by Firas Dachraoui

Dear Silvan,Thank you for taking the time to rate your stay with us, we are thrilled to hear you had a wonderful stay and we hope to welcome you again in the nearest future.Best regards,Firas DachraouiGuest Relations Officer

2 out of 5
Wir reservierten ein Dreibettzimmer für drei Erwachsene. Das dritte Bett war sehr klein - niemals für eine erwachsene Person. Als wir nach einem grösseren Ersatzbett fragten wurde uns mitgeteilt, dass sie kein anderes Bett haben. Am nächsten Tag wurde uns nach wiederholter Reklamation endlich ein Ersatzbett in üblicher Grösse zur Verfügung gestellt. Personal an der Reception sehr unfreundlich, man wurde immer wieder abgewimmelt und auf Fragen nicht eingegangen. Entspricht nicht dem Standard eines 5-Sterne Hotels.

Posted by on 20 Nov 2023

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Comment from Hotel Management

20 Nov 2023 by YUKI YASUDA

Ms.BiancaThank you very much for taking the time to share your feedback with us.We sincerely apologize that overall experience at Diamond Cliff Resort & Spa.We understand that these incidents have impacted your experience negatively , for which we extend our heartfelt apologies.Thank you for your understanding.Sincerely,YUKI YASUDA

4 out of 5
Gute Pools

Posted by on 29 Jul 2023

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Comment from Hotel Management

31 Jul 2023 by Ticky

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Super Tolle und saubere Anlage!!! Das Personal ist sehr freundlich und hilfsbereit !!! Zum Geburtstag gab es noch eine kleine Torte 🎂 einfach alles nur super Perfekt 👌

Posted by on 13 Apr 2023

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Comment from Hotel Management

20 Apr 2023 by Ticky

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 10 Apr 2023

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Comment from Hotel Management

1 May 2023 by Ticky

Thanks for staying with us. We appreciate your feedback! We are very much looking forward to welcoming you back to Diamond Cliff Resort and Spa in the near future.

5 out of 5
Extraordinaire personnel gentil chambre spacieuse nourriture très bonne j’y retournerai

Posted by on 26 Feb 2023

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Comment from Hotel Management

20 Apr 2023 by Ticky

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Top!

Posted by on 13 Jan 2023

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About the Diamond Cliff Resort and Spa

Location 284 Prabaramee Road, Patong, Phuket 83150

Property Features

Diamond Cliff Resort and Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A children's pool, a fitness centre, and a sauna are also featured at the luxury Diamond Cliff Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Patong resort.

  • 312 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Diamond Cliff Resort and Spa offers 312 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. This Patong resort provides complimentary wireless Internet access. Fridges and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) are also available.

  • Minibar
  • In-room dining (limited hours)
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Ocean View Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Kiko Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Thai Orchid Restaurant – This restaurant specialises in Thai cuisine and only serves dinner. A children's menu is available. Open daily.

The Sea Bar – This bar specialises in local and international cuisine. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Snorkelling nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Diamond Spa has 16 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 16
  • Thai massage
  • Couples treatment rooms
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Drinks are not included in Half Board rates.

Diamond Cliff Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1000 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Diamond Cliff Resort and Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay and WePay

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay, cash, mobile payments, Alipay and WePay.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Humane animal treatment
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Mobile payments
  • Alipay
  • WePay
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 648 for adults and from THB 383 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cliff Diamond
  • Diamond Cliff
  • Diamond Cliff Kathu
  • Diamond Cliff Resort
  • Diamond Cliff Resort Kathu
  • Resort Cliff
  • Diamond Cliff Hotel Patong
  • Diamond Cliff Resort And Spa Patong, Phuket
  • Diamond Cliff Patong
  • Diamond Cliff Resort And Spa Patong
  • Diamond Cliff Resort Spa
  • Diamond Cliff Resort Patong
  • Diamond Cliff Resort
  • Diamond Cliff Patong
  • Diamond Cliff
  • Resort Diamond Cliff Resort and Spa Patong
  • Patong Diamond Cliff Resort and Spa Resort
  • Resort Diamond Cliff Resort and Spa
  • Diamond Cliff Resort and Spa Patong
  • Diamond Cliff Hotel Patong
  • Diamond Cliff Resort And Spa Patong
  • Diamond Cliff Resort Spa
  • Phuket

You should know

  • Pool access available from 8:00 AM to 7:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.