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Hotel Description

The comfortable rooms at Hilton Phuket Arcadia Resort & Spa get good marks from our customers. During your stay, you'll be within walking distance of Karon Beach. Free WiFi in public areas, free valet parking and a free area shuttle are available. Built in 1986, this 5-star hotel has 662 rooms over 40 floors. All rooms offer deep-soaking bathtubs and furnished balconies.

  • Air-conditioned rooms with furnished balconies, deep-soaking bathtubs and 24-hour room service
  • Free WiFi in some public areas
  • Free valet parking and self-parking
  • Enjoy Italian cuisine with garden views at Buon Appetito, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with manicures and pedicures, Swedish massages or body scrubs at eforea Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour fitness centre and a steam room
  • Guests speak favourably about the WiFi and the comfortable guestrooms
  • 14 minutes by foot from Karon Beach and a 5-minute drive from Kata Beach
  • Free local-area shuttle service

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
£90* Per night/room 19 Dec - 20 Dec

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Arcadia)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds (Plus)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, View

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Phuket Arcadia Resort & Spa ratings based on 13 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Phuket Arcadia Resort & Spa

Everyone (9) Couples (1) Family (3)
4 out of 5

Posted by on 11 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by Management

Dear Guest, Thank you for taking the time to give your Hilton Phuket experience a good rating. I am glad to note that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you 'home' again very soon! Best regards, General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5

Fantastic

My experience of this hotel was great. I cannot recommend this hotel enough. Staff were helpful, friendly and always had a smile on their faces which helps the environment.

Posted by on 1 Oct 2013

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5 out of 5

Fabulous family hotel - second visit

9 nights at the Hilton Arcadia, a repeat trip from last year, and it definitely will not be our last stay at this hotel. The main buildings are a bit concrete and it is not a boutique Banyan Tree type place, but it is otherwise a fantastic resort. Choice of pools, beautifully manicured grounds, wonderful staff, very good food (Thai Thai is excellent). Highly recommended.

Posted by on 11 Jan 2012

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5 out of 5
Kaunis, vehreä ja tilava hotellikompleksi. Vanha, mutta siisti ja koko perheemme viihtyi ja olisi viihtynyt vielä pidempäänkin kuin viikon lomamatkamme. Henkilökunta oli ystävällistä ja asiantuntevaa. Käytimme hotellilta järjestettäviä retkipalveluita jo olimme tyytyväisiä niihin. Spa oli erittäin miellyttävä sekä positiivinen kokemus. Uima-allasalueita oli riittävästi ja vaikka kompleksi oli suuri ja paljon vierailijoita, niin allasalueille mahtui hyvin. Viihdyimme myös rannalla ja meressä. Kaikkialla oli siistiä ja ruoka hyvää. Ainut asia, jossa olisimme kaivanneet parannusta olisi ollut, että allasbaarit olisivat tarjonneet ruokaa myöhäisempään ajankohtaan saakka.

Posted by on 23 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Management

Dear Guest, Thank you for taking the time to share your feedback subsequent to your stay at Hilton Phuket Arcadia Resort & Spa. I am glad that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to stay with us and we all look forward to welcoming you back 'home' to Hilton Phuket Arcadia Resort & Spa. Best Regards, General Manager Hilton Phuket Arcadia Resort & Spa

5 out of 5
Iso alue, monta uima-allasta, lähellä rantaa, ravintoloita ja pikkukauppoja. Hyvä aamiainen.

Posted by on 31 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Megan

Dear Leena, Thank you for taking the time to share your feedback about your recent stay at Hilton Phuket Arcadia Resort & Spa. I am very glad to hear that you generally enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, I would like to thank you for choosing to spend your holidays with us. We all look forward to hosting you again very soon! Best Regards, Markus Kosch General Manager

5 out of 5

Posted by on 14 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Megan

Dear Guest, Thank you for taking the time to give Hilton Phuket Resort & Spa an excellent rating. It is a delight knowing that you enjoyed what our resort has to offer. On behalf of the entire Hilton Phuket team, we thank you for choosing to spend your well-deserved holidays with us and we all look forward to welcoming you again soon! Best Regards, Markus Kosch General Manager

2 out of 5
Hotellin infrastruktuuri vanhentunut ja kaipaa kiireesti remonttia, ei vastaa kunnoltaan viittä tähteä vaan kolmea

Posted by on 12 Jan 2018

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5 out of 5

Top Lage

In großen und ganzen hat mir dieses Hotel sehr gut gefallen. Die außen Anlage mit all den Pools oder die große Grünfläche ist traumhaft. Nur die Klima Anlage sollte 1-2 Grad höher eingestellt werden :)

Posted by , from Staad , Lake of Constance on 29 Dec 2017

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3 out of 5

Magnifique parc

Un sejour extraordinaire. Le personnel soigne et gentil. Le buffet du dejeuner tres garni

Posted by , from geneve on 1 Nov 2017

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5 out of 5

Grosses Hotel in der nähe des Strands

Das Hilton ist ein sehr schönes Hotel mit Spa in Strandnähe. Es ist ein bisschen abgelehner und die schönen Sandstrände sind fast immer leer. Das Personal und der Sevice im Hotel war hervorragend. Egal ob mit Famlilie, als Paar oder mit Kollegen es lohnt sich sehr dort ins hotel zu gehen.

Posted by , from Zürich Schweiz on 9 May 2017

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About the Hilton Phuket Arcadia Resort & Spa

Location 333 Patak Road, Karon, Phuket 83100

Property Features

Hilton Phuket Arcadia Resort & Spa offers its guests a full-service spa, 5 the outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 25834 square feet (2400 square metres) and includes conference centres. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Hilton Phuket Arcadia Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Karon hotel.

  • 662 guestrooms or units
  • 40 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 25834 sq ft of conference space
  • 2400 sq. m of conference space
  • Built in 1986
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts -3
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free self parking , Free valet parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (48.8 km / 30.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Phuket Arcadia Resort & Spa offers 662 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Karon hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

Buon Appetito – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Thai Thai Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Caffe Cino – Overlooking the pool and garden, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Ocean Beach Club – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Sails Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Racquetball/squash on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Spa Services

Eforea Spa has 15 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • UnionPay
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for in-room wireless Internet: THB 300 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: THB 300 per day (rates may vary)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Phuket Arcadia Resort Karon
  • Hilton Phuket Arcadia Resort
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia
  • Hotel Hilton Phuket Arcadia Resort & Spa Karon
  • Karon Hilton Phuket Arcadia Resort & Spa Hotel
  • Hotel Hilton Phuket Arcadia Resort & Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort Spa
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia & Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel
  • Hilton Phuket Arcadia Resort And Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel Karon

You should know

  • Hilton Phuket Arcadia Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.