24 Apr 2019 by General Manager
I thank you for sparing time to provide your valuable feedback. I am pleased to note that the service along with the facilities provided by our team were able to create a pleasant memory for you. Your appreciation of the staff is encouraging and motivating. Looking forward to seeing you again soon at Mai House Patong Hill!
12 Jan 2020 by Guest Relation Manager
Greetings from MAI HOUSE! Thank you for rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to MAI HOUSE one day soon!
MAI HOUSE Patong Hill offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A terrace, a free kid's club, and tour or ticket assistance are also featured at the luxury MAI HOUSE Patong Hill. Free self parking is available. Smoking is allowed in designated areas at this 5-star Patong hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
MAI HOUSE Patong Hill offers 79 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Patong hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MAI HOUSE Patong Hill has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Four elements spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.