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4.1 out of 5

"Receptionist was excellent " More

By a verified traveller on Sun 19 Dec 2021

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Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£45* Per night/room 5 Oct - 6 Oct

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Ocean)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Ocean)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Novotel Phuket Kamala Beach gets high marks from our customers. During your stay, you're just a quick walk from Kamala Beach. You'll find features such as free WiFi in public areas, free self-parking and a free shopping centre shuttle.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and ocean views while dining at Soul Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or manicures and pedicures at the spa
  • Services include a free kids' club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the helpful staff and the beach
  • Just a 4-minute walk from Kamala Beach and 9 minutes by car from Surin Beach
  • Free shopping centre shuttle service

Novotel Phuket Kamala Beach ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Phuket Kamala Beach

Everyone (7) Couples (1) Family (1) Friends (1)
5 out of 5
Receptionist was excellent

Posted by on 19 Dec 2021

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Comment from Hotel Management

21 Mar 2022 by Pyle

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Phuket Kamala Beach. It is always a pleasure to receive positive feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phuket Kamala Beach

4 out of 5
Everything was great.But the floor of the shower wasn't good, because after had shower, the water not gone away well.

Posted by on 13 Aug 2019

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5 out of 5

Posted by on 18 Feb 2020

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4 out of 5
Gute Lage, gutes Zimmer, sauberer Strand, alles gut

Posted by on 13 Jan 2020

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2 out of 5

Posted by on 9 Jan 2020

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5 out of 5
Personnes super sympa hotel propre super petit déjeuner

Posted by on 23 Aug 2019

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3 out of 5
Pro: - Schöner Strand - sehr freundliche Mitarbeiter - super lage des Hotels - pool, restaurant, dachterasse super - shuttle nach patong - frühstück Kontra - Zimmer teilweise herunter gekommen und abgenutzt besonders bad und toilette - Zimmer hatte ausblick auf eine Baustelle wo man Tag und Nacht von Mitatbeitern beobachtet wird wenn man aufs Balkon geht - preise für getränke essen etc. zu teuer. bei den preisen handelt es sich um netto preise es kommen oben drauf noch 10% service charge und 7% Steuern drauf. - nur 1 deutscher kanal zum fernsehe schauen

Posted by , from Phuket on 3 Nov 2018

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Comment from Hotel Management

10 Dec 2018 by Clara Horlon

Dear Hans, We appreciate you taking the time to detail your experience with us, and indeed we could not agree more with you on the friendliness of our staff. We'll work with our Director of Food and Beverage to review the pricing, and the measures served, thank you for this feedback. We always try to be in line with our competitors and we do continual reviews of pricing, 5 euros for a cocktail and with our happy hours going from 4-7 pm, both by the pool and on the amazing roof bar you will be able to get value for money in that respect. Again, thank you very much for writing in; we hope to see you soon ! Kind regards, Clara Horlon Digital Marketing Manager

3 out of 5

Rauhallinen hotelli lähellä rantaa

Viereisellä tontilla oleva rakennustyömaa ja jatkuvasti katkeileva nettiyhteys hiukan latistivat muuten hyvän hotellin tunnelmaa.

Posted by on 21 Jan 2018

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Comment from Hotel Management

26 Jan 2018 by Clara Horlon

Dear Guest, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are very disappointed to see that you had an average stay with us. Regarding the comment on the construction site, we understand how frustrating this might have been and please note we have worked very closely with our external booking partners to inform all of them well in advance of all works happening on the adjoining land. Thank you for mentioning to us in regards to the Wi-Fi connection, and as a result of your comment we have now increased our high speed internet connection, thanks for raising it to us. It would be an immense pleasure to welcome you back again at the hotel Best regards Clara Horlon Digital Marketing Manager

5 out of 5

Strandnähe

Pros: Meerblick
Cons: nach meinem Geschmack zuviel und pausenlose background-Musik
freundlicher zuvorkommender Service überall verkehrsfrei Sandstrand

Posted by on 23 Dec 2017

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Comment from Hotel Management

26 Jan 2018 by Clara Horlon

Dear Guest, We would like to warmly thank you for your 5 star review following your recent stay at Novotel Phuket Kamala Beach. Your comments on the “friendly” service provided by our staff are most gratifying and will be shared with the whole team. We appreciate you sharing your suggestions about the background music, we are taking your comment heartedly on board and we will review it with our Management Team. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

5 out of 5
Pros: Parfait
Hotel très très bien, j'y retournerai certainement. Personnel accueillant et avec un sens du service parfait. La localisation est très tranquille avec une superbe plage à coté de la piscine. seul reproche, le prix du taxi entre l’hôtel et l'aéroport (700 à 900 THB ou 18 à 23 euros).

Posted by , from Paris - France on 24 Aug 2017

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Comment from Hotel Management

3 Oct 2017 by Clara

Cher Franck, Nous sommes très reconnaissants pour vos bons mots, que vous avez pris le temps de partager. Quel plaisir de lire que vous avez apprécié votre séjour, ainsi que notre emplacement en bord de mer ! Vos encouragements sont pour toute notre équipe, une source de motivation, et nous vont droit au cœur. Au plaisir de vous accueillir prochainement, Bien à vous, Clara Horlon Digital Marketing Manager

About the Novotel Phuket Kamala Beach

Location 118/16 Moo 3, Kamala, Phuket 83150

Property Features

Novotel Phuket Kamala Beach offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference rooms. A kids' pool, a fitness centre, and a terrace are also featured at the family-friendly Novotel Phuket Kamala Beach. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kamala hotel.

  • 166 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 bars or lounges
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Phuket Kamala Beach offers 166 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Soul Kitchen – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On The Roof – Overlooking the ocean, this rooftop bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.

The Living Room – This sports bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Lilo Pool Bar – This bar is located by the pool. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Phuket Kamala Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1662.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Phuket Kamala Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 per person (approximately)
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: THB 1662.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Beach
  • Novotel Beach Hotel
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.