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4.1 out of 5

"Nice hotel, friendly staff for relaxing holiday. Family friendly. Well positioned if you want to do trips to the islands from RAWAI BEACH. " More

By a verified traveller on Mon 04 Sep 2017

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Palm Cabana

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£44* Per night/room 18 Feb - 19 Feb

Serenity Suite Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Serenity Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pool Residence, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Serenity Resort & Residences Phuket - SHA Extra Plus get high marks from our customers. During your stay, you're just a quick walk from Chalong Bay. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle. This 4.5-star resort has 78 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, flat-screen TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, complimentary bicycles and kayaking
  • Guests speak favourably about the helpful staff and the pool
  • 6 minutes by car from Rawai Beach and 15 minutes from Nai Harn Beach
  • Free beach shuttle service

Serenity Resort & Residences Phuket - SHA Extra Plus ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Serenity Resort & Residences Phuket - SHA Extra Plus

Everyone (2) Couples (3) Other (1) Friends (2)
4 out of 5

Nice hotel, friendly staff for relaxing holiday

Nice hotel, friendly staff for relaxing holiday. Family friendly. Well positioned if you want to do trips to the islands from RAWAI BEACH.

Posted by , from london on 4 Sep 2017

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5 out of 5

Great for relaxing

I spent 7 nights at this excellent resort. I can recommend to stay here to any couple or group of friends just looking for a relaxing time without being disturbed.

Posted by on 27 Mar 2014

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5 out of 5

Nice hotel and nice landscape

Hotel about 1.5 hours from the airport, and 0.5 hour from the pier to go to Koh Phi Phi Island or Koh Lanta. You have a fitness room and a restaurant with a beautiful view on the see. I recommand this hotel it's a very good one. One negativ thing is sometimes, depend on the wind you can hear the motorbikes going on the road next to the hotel.

Posted by , from Switzerland on 13 Aug 2017

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5 out of 5

mooie vakantie

Perfect , prachtig zee zicht 'personeel zeer vriendelijk ,savonds rustig

Posted by on 24 Nov 2015

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4 out of 5

Séjour entre amis - 2015-08

Je suis revenu pour la énième fois dans cet hôtel au mois d'août dernier et je suis toujours aussi satisfait sur l'ensemble des prestations de cet établissement. Personnel compétent, accueil de qualité et arrangement du séjour. J'ai donc hâte d'y revenir pour un prochain séjour.

Posted by on 11 Nov 2015

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5 out of 5

heerlijk rustoord

Een heerlijk hotel om even tot rust te komen, wij sliepen er 1 nacht na onze 24 uur durende reis en werden van alle gemakken voorzien! en het beste van alles een hotel in Phuket zonder kakkerlakken.

Posted by on 6 Aug 2015

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4 out of 5

Séjour paisible

Hôtel agréable dans l'ensemble bien pour se reposer quelques petits bémols: Toilettes dans la salle de bain, manque de lumière dans la salle de bain, vue de notre chambre standard pas terrible, Bon petit déjeuner mais dommage jus de fruit chimique.

Posted by on 10 Apr 2015

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1 out of 5

Never again...

Nice rooms, moderate Service and too far from everything - ugly beach condition!

Posted by on 5 Dec 2011

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About the Serenity Resort & Residences Phuket - SHA Extra Plus

Location 14 Moo 5, Viset Road, Rawai, Phuket 83130

Renovations + Closures

The following facilities or services will be unavailable from December 4 2021 to April 30 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Recreation facilities

Property Features

For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. After a day at the beach, enjoy amenities at Serenity Resort & Residences Phuket - SHA Extra Plus such as the outdoor pool, a children's pool and complimentary bicycles. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a 24-hour fitness centre, a rooftop terrace and a garden. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Rawai resort.

  • 78 guestrooms or units
  • 4 levels
  • 5 buildings
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Serenity Resort & Residences Phuket - SHA Extra Plus offers 78 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions come with satellite channels and DVD players. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • iPod dock
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

When travelling to Thailand, you may be required to quarantine at an SHA Extra Plus hotel. Check government regulations to see how long the current quarantine period is. Travelers booking a quarantine hotel need to use the pay now option. Unless specified, booking does not include COVID-19 test fees or airport transfer, which are mandatory requirements. Please pay the hotel directly for these services to receive a booking confirmation letter required for obtaining Thailand Pass entry.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1781.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Serenity Resort & Residences Phuket - SHA Extra Plus

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: THB 1781.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Phuket Serenity
  • Phuket Serenity Resort
  • Serenity Phuket
  • Serenity Phuket Resort
  • Serenity Resort
  • Serenity Resort Phuket
  • Outrigger Serenity Terraces Hotel
  • Serenity Resort & Residences Phuket Hotel Rawai
  • Serenity Resort & Residences Phuket Rawai
  • Serenity Resort And Residences Phuket
  • Serenity Resort Phuket Rawai
  • Serenity Phuket Rawai
  • Serenity Resort And Residences Phuket
  • Serenity Resort & Residences Phuket Rawai
  • Serenity Resort Residences Phuket

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.