70.0% Based on 616 reviews TripAdvisor traveller rating 3.5 out of 5

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Hotel Description

A family-friendly stay in Patong awaits you at The ASHLEE Plaza Patong Hotel & Spa. You'll be 0.9 km (0.6 mi) from Patong Beach and 1.8 km (1.1 mi) from Bangla Road. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

You can enjoy satellite TV, safes, and hairdryers, featured in all 249 soundproofed rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Phones, desks, and designer toiletries are also available.

A day of pampering can include massages, body scrubs, and aromatherapy. Bar Lounge is the hotel's own bar. Enjoy access to 3 outdoor swimming pools along with a fitness centre and a kids' swimming pool. Other amenities include free WiFi in public areas, a 24-hour business centre, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

With a stay at this 4-star Patong hotel, you'll be 11.5 km (7.1 mi) from Phuket Fantasea and 17.2 km (10.7 mi) from Chalong Temple.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend out of 616 reviews

Excellent 145
Good 203
Average 136
Poor 59
Terrible 73
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>3.5</span> out of 5

About the The ASHLEE Plaza Patong Hotel & Spa

Location 34/50-57, Prachanukhro Road, Patong, Phuket 83150

Property Features

As a guest of The ASHLEE Plaza Patong Hotel & Spa, you'll find 3 the outdoor swimming pools, a fitness centre, and a kid's pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. Business amenities include A 24-hr business centre and a limo/town car service. Event space at this hotel measures 355 square feet (33 square metres). A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly The ASHLEE Plaza Patong Hotel & Spa. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 249 guestrooms or units
  • 5 levels
  • 5 buildings
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Built in 2011
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools -3
  • Free WiFi
  • Children's pool
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Phuket (HKT-Phuket Intl.) (41 km / 25.5 mi)
  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The ASHLEE Plaza Patong Hotel & Spa offers 249 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. Patong's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Bistro (All Day Dining) – On-site restaurant. A children's menu is available.

Bar Lounge – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 800 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The ASHLEE Plaza Patong Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

  • No pets or service animals allowed

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB300 per person (approximately)
  • Airport shuttle fee: THB1000 per vehicle (one-way)
  • Rollaway bed fee: THB800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket

You should know

  • The ASHLEE Plaza Patong Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.