Skip to main content
Beginning of main content

"Good position building 1 pool good not good view from balcony if on right side looking at reception as looking into an alleyway but quieter than the r ... " More

By a verified traveller on Thu 31 Jan 2019

Enter dates to see availability

Hotel Description

The spacious rooms at The ASHLEE Plaza Patong Hotel & Spa get good marks from our customers. During your stay, you're just a quick walk from Simon Cabaret. Features include free WiFi in public areas, free self-parking and a free area shuttle. Built in 2011, this 4-star hotel has 249 rooms over 5 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Just a 1-minute drive from Patong Beach and 6 minutes from Bangla Road
  • Free beach and local-area shuttle service

Superior Room - Stay 3 nights free Upgrade to Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Suite, Balcony

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 3 Max

The ASHLEE Plaza Patong Hotel & Spa ratings based on 6 verified reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The ASHLEE Plaza Patong Hotel & Spa

Everyone (5) Couples (1)
1 out of 5
Bad service pictures on the website misleading and unimpressed not clean

Posted by on 27 Jan 2020

Was this review helpful to you?
5 out of 5
Good position building 1 pool good not good view from balcony if on right side looking at reception as looking into an alleyway but quieter than the road side.

Posted by on 31 Jan 2019

Was this review helpful to you?
1 out of 5


i traveling a lot, but first time i meet hotel staff no frendly,some items was stolen from my room and when i inform manager, she said to me like its may problem, and like i lost somewhere,nobody help me. breakfast was worst every day same just rise and some fruit,i never come back to this hotel,

Posted by on 14 Jun 2012

Was this review helpful to you?
3 out of 5

A nice hotel about 1 km to the beach.

Rooms were clean, no mold, quite fresh. The air conditioner keeps some noise. The pool was on the roof, quite small and not deep. No shades at the pool.

Posted by on 21 Jan 2018

Was this review helpful to you?
1 out of 5

to avoid....

Pros: son prix
Cons: propreté, staff,
Please don't go to this hotel!!! The personal is impolite and not respectful!! The building and the rooms are dirty (hahaha the lift insalubrious, our room was not correctly cleaned, the wall are dirty and the painting need to be refresh). We arrived and the wifi and safe box where not working we had to argue to get them fixed. We ask for 2 extra towels and we have to justify ourself telling them they did not clean the room otherwise they they would not bring it! The personnel at the reception laugh on your face when you ask them things. I've never seen such a bad service and negative attitude! No bathrobe or sleepers in the room. Only positive thing is the price and the situation. Sans oublier joli petit balcon mais oubliez les chaises pour s'y assoir ..... 4 étoiles, vraiment ???!!!! Très mauvaise expérience, le personnel est impoli et irrespectueux, l'hôtel est salle, l'ascenseur insalubre, rien à voir avec des critères 4 étoiles, ce sont plutôt des étoiles de neige ici... Il faut se battre pour tout, même avoir 2 serviettes supplémentaires! Nous somme arrivés au check in et le réceptionniste ne nous regarde pas dans les yeux pendant qu'il se marre en parlant de nous avec ses collègues. Une fois arrivé dans la chambre notre coffre fort était dysfonctionnel et le wifi ne marchait pas, à nouveau il a fallu insister pour les faire réparer. Les chambres sont bruyantes et loin d'être propre, le nettoyage est mal fait et il y a des traces de saleté de partout même la tête de l

Posted by on 21 Apr 2017

Was this review helpful to you?
3 out of 5

Ihan OK perustason hotelli.

Kaikki toimii, ystävällinen henkilökunta. Parveke pieni ja kalustamaton. Allasalue varjoton. Kokonaismielikuva hintaan nähden positiivinen.

Posted by on 19 Mar 2017

Was this review helpful to you?

About the The ASHLEE Plaza Patong Hotel & Spa

Location 34/50-57, Prachanukhro Road, Patong, Phuket 83150

Property Features

As a guest of The ASHLEE Plaza Patong Hotel & Spa, you'll find 3 the outdoor swimming pools, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. Event space at this hotel measures 355 square feet (33 square metres). A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly The ASHLEE Plaza Patong Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Patong hotel is smoke free.

  • 249 guestrooms or units
  • 5 levels
  • 5 buildings
  • 355 sq ft of conference space
  • 33 sq. m of conference space
  • Built in 2011
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Phuket (HKT-Phuket Intl.) (40.9 km / 25.4 mi)
  • Property shuttles: Free area shuttle and beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

The ASHLEE Plaza Patong Hotel & Spa offers 249 forms of accommodation with minibars and a safe. Rooms open to balconies. This individually furnished accommodation includes desks. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Bistro (All Day Dining) – This bistro only serves breakfast.A children's menu is available.

Bar Lounge – This bar serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 800 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The ASHLEE Plaza Patong Hotel & Spa


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • No pets or service animals allowed



The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 300 per person (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citin Plaza
  • Citin Plaza Hotel
  • Citin Plaza Patong
  • Citin Plaza Patong Hotel
  • Citin Plaza Patong Hotel & Spa By Compass Hospitality Phuket
  • ASHLEE Plaza Patong Hotel
  • ASHLEE Hotel
  • ASHLEE Plaza Patong
  • The ASHLEE Plaza Patong Hotel & Spa Phuket
  • The Ashlee Plaza Patong & Spa
  • The ASHLEE Plaza Patong Hotel & Spa Hotel
  • The ASHLEE Plaza Patong Hotel & Spa Patong
  • The ASHLEE Plaza Patong Hotel & Spa Hotel Patong

You should know

  • The ASHLEE Plaza Patong Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing
There was an error importing /Phuket-Hotels-The-ASHLEE-Plaza-Patong-Hotel-&-Spa.h4758584-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.