"Great hotel with nice clean rooms...Good dining area with good breakfast...Nice Pool...Enjoyed our stay Thanks " More
21 Mar 2020 by Hotel
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
16 Mar 2020 by The Charm Resort Phuket
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
25 Dec 2019 by Hotel
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
9 Dec 2018 by The Charm Resort Phuket
Dear Sir, Thank you for your feedback. Looking forward to welcome you in the next visited. Kind Regards,
20 Nov 2018 by The Charm Resort Phuket
Dear Khun S, Great to know that you love our hotel. Looking forward to welcome you at The Charm Resort Phuket
15 May 2018 by The Charm Resort Phuket
Thank you for your positive comments on our resort. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket
9 Nov 2017 by The Charm Resort Phuket
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
20 Oct 2022 by The Charm - Management
Thank you very much for your review of The Charm Resort Phuket.We truly appreciate your kind comment, but regret to hear that we have failed to meet your expectations.We do apologize if this has inconvenienced you during your recent stay. We will certainly share your feedback to the team in order to improve our service. We thank you once again for your feedback and we are looking forward to welcoming you back at The Charm Resort Phuket soon.Thank you and best regards,The Charm Resort Phuket
17 Feb 2020 by The Charm Resort Phuket
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
28 Jan 2020 by The Charm Resort Phuket
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The Charm Resort Phuket offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a BBQ are also featured at the family-friendly The Charm Resort Phuket. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Patong resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Charm Resort Phuket offers 246 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. 40-inch Plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Allure Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Sky bar – This poolside rooftop bar serves brunch and lunch. Happy hour is offered.
Lobby lounge – On-site lobby lounge. Happy hour is offered.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The Charm Resort Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
