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4.1 out of 5

"Great hotel with nice clean rooms...Good dining area with good breakfast...Nice Pool...Enjoyed our stay Thanks " More

By a verified traveller on Fri 20 Mar 2020

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Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£86* Per night/room 2 Mar - 3 Mar

The Charm Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Pool Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Suite, 2 Bedrooms (Duplex)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The Charm Resort Phuket's good location gets good marks from our customers. During your stay, you're just a quick walk from Patong Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Allure Kitchen
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the pool and the overall condition of the property
  • Steps from Patong Beach and 14 minutes on foot from Bangla Road
  • Airport shuttle service available for a fee

The Charm Resort Phuket ratings based on 28 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Charm Resort Phuket

Everyone (19) Couples (7) Family (1)
5 out of 5
Great hotel with nice clean rooms...Good dining area with good breakfast...Nice Pool...Enjoyed our stay Thanks

Posted by , from London UK on 20 Mar 2020

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Comment from Hotel Management

21 Mar 2020 by Hotel

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by The Charm Resort Phuket

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

4 out of 5
The service was nice. the room always clean. The sky bar & infinity pool was great

Posted by on 24 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by Hotel

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5

Posted by on 3 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by The Charm Resort Phuket

Dear Sir, Thank you for your feedback. Looking forward to welcome you in the next visited. Kind Regards,

5 out of 5
We had a great time at this hotel, the service, the staff, security everything about the hotel was 5*. I loved the jaccuzi suite for an amazing price. Couldn’t be happier and I would definitely book again here on my next visit.

Posted by , from London on 19 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by The Charm Resort Phuket

Dear Khun S, Great to know that you love our hotel. Looking forward to welcome you at The Charm Resort Phuket

5 out of 5
Great hotel very comfortable and clean.superb family room with spa hot tub in family room

Posted by on 11 May 2018

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Comment from Hotel Management

15 May 2018 by The Charm Resort Phuket

Thank you for your positive comments on our resort. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket

4 out of 5

Nice. Hotel very close to the beach

Pros: Location
Cons: Breakfast is not the best
Hotel is nice and in walking distance to town Very close to beach

Posted by on 3 Oct 2017

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Comment from Hotel Management

9 Nov 2017 by The Charm Resort Phuket

We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.

5 out of 5
Junior war genau wie beschrieben und abgebildet. Gross, sehr sauber, gut ausgestattet, bequemes Bett, grosse Dusche. Das Personal war durchwegs superfreundlich und zuvorkommend. Lage ist hervorragend wenn man gerne an die ruhigeren Strände (Kamala, Surin) etc. fährt. Zu Fuss ist man ebenfalls nach einigen Minuten im Zentrum. Der einzige Makel -und das ist meckern auf hohem Niveau- sind die Vorhänge die leider nicht wirklich abdunkeln und die täglich fehlenden Tücher und Desinfektionsmittel im Gym :)

Posted by on 17 Oct 2022

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Comment from Hotel Management

20 Oct 2022 by The Charm - Management

Thank you very much for your review of The Charm Resort Phuket.We truly appreciate your kind comment, but regret to hear that we have failed to meet your expectations.We do apologize if this has inconvenienced you during your recent stay. We will certainly share your feedback to the team in order to improve our service. We thank you once again for your feedback and we are looking forward to welcoming you back at The Charm Resort Phuket soon.Thank you and best regards,The Charm Resort Phuket

5 out of 5
Der Pool. Freundliches Personal und in Strandnähe.

Posted by on 16 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by The Charm Resort Phuket

We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.

4 out of 5
Wir hatten die Junior-Suite und das ganze war sehr schön und sauber, bis zum Strand sind es 5 Gehminuten. Da neben dran gebaut wird war es viel mal lärmig am Morgen, aber Baustellen sind ja temporär :) Der Pool auf dem Dach benötigt sicher mal eine Instandsetzung. Aber sonst war es ein schöner Aufenthalt.

Posted by on 17 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by The Charm Resort Phuket

Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.

Property Features

The Charm Resort Phuket offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a BBQ are also featured at the family-friendly The Charm Resort Phuket. An airport shuttle (available on request) is available for a fee. Self parking is free. This 4-star Patong resort is smoke free.

  • 246 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Charm Resort Phuket offers 246 air-conditioned accommodations with DVD players and laptop-compatible safes. Rooms open to balconies. 40-inch Plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Private balcony
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Bath or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Allure Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sky bar – This poolside rooftop bar serves brunch and lunch. Happy hour is offered.

Lobby lounge – On-site lobby lounge. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Safari nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Hot springs nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 2:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Charm Resort Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1050.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Charm Resort Phuket

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 450 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1050.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charm Phuket
  • Charm Phuket Kathu
  • Charm Resort
  • Charm Resort Phuket
  • Charm Resort Phuket Kathu
  • The Charm Resort Phuket Patong
  • Charm Resort Phuket Patong
  • Charm Phuket Patong
  • The Charm Resort Phuket Resort
  • The Charm Resort Phuket Patong
  • The Charm Resort Phuket Resort Patong

You should know

  • Pool access available from 7 AM to 8:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.