"fantastic hotel , room brilliant ,staff friendly ,swimming pool just beautiful , very happy to have stayed here and hope to do so again in March 2023 ... " More
17 Jun 2022 by The Marina Phuket team
Thank you so much for giving us the review. Your review made our day :) We really appreciate you being our guest. We look forward to seeing you again the next time you visit Phuket
24 Feb 2020 by The Marina Phuket Hotel
Thank you for your feedback. Please accept our apologies for the disappointment you experienced. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
17 Jun 2019 by The Marina Phuket
Thank you for staying with us, we appreciate your feedback.
28 Mar 2019 by The Marina Phuket
Thank you for staying with us, we appreciate your feedback.
23 Feb 2023 by The Marina Phuket team
Dear Karim,Thank you for your time to provide us the feedback during your stay. We value your opinion, as it helps us improve and anticipate our Guests' needs and expectations.We did investigate about your stay very seriously to find out what went wrong and what we could improve.For airport transfer service, we have booked for you as per your requested but due to miscommunicate between you and our team may cause you felt unresent.We would like to apologize for any inconvenience this may have caused you. We hope this experience will not impair your trust in The Marina Phuket Hotel and We'd love another opportunity to show you how amazing we are so we look forward to hosting you again soon.Warm regards,The Marina Phuket Team
2 Dec 2022 by The Marina Phuket Team
Dear Ronald,Thank you for taking the time to share your experience with us. We apologize that your stay was unpleasant and we are gutted when we don’t meet expectations. We hope you will stay with us again next time. We assure that we will do everything we can to make your stay a comfortable and happy.Regards,The Marina Phuket Team
10 Jun 2022 by The Marina Team
Thank you so much for this amazing review. Your review made our day :) We really appreciate you being our guest. We hope to see you on your next visit.
19 Mar 2022 by L
Thank you so much for this amazing review. Your review made our day :) We really appreciate you being our guest, and we will definitely improve and fix according to what you mentioned. We hope to see you on your next visit.
7 Dec 2019 by The Marina Phuket Hotel
We appreciate the feedback very much. We hope that we would get a chance to make it up to you on your next stay in Phuket.
The Marina Phuket Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A kids' pool, spa services, and a terrace are also featured at the business-friendly The Marina Phuket Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Patong hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Marina Phuket Hotel offers 205 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Patong hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Marine Restaurant – This poolside restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Siladol Spa. Services include Thai massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The Marina Phuket Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International, Union Pay and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
