22 Jan 2020 by Henrieta
Dear our Customer, thank you for your visit in Ensana Health Spa Hotel Thermia Palace. We appreciate your willingness to send us feedback. We were happy that you were satisfied with your stay with us but we were sorry to see some issues with the minibar. Please, rest assured our technicians have replaced it already. We hope to welcome you again among our guests. Kind regards, Henrieta Butkova, Guest Relations Manager
As a guest of Thermia Palace Ensana Health Spa Hotel, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre, a meeting room, and a limo/town car service are available. An indoor pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Thermia Palace Ensana Health Spa Hotel. A round-trip airport shuttle and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Piestany hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Thermia Palace Ensana Health Spa Hotel offers 111 forms of accommodation with minibars and a safe. Beds feature premium bedding. 35-cm Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Piestany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Grand Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Irma Health Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a negative PCR COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.
Guests are required to complete a health declaration (PCR screening for COVID-19, issued within 72 hours before arrival) during check-in. Otherwise, guests will be subject to a health screening for COVID-19 at the property for EUR 20 per person.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.