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"The staff at the reception at the reception have zero customer service, the old gentleman in the hotel with the car park is absolutely friendly along ... " More

By a verified traveller on Tue 28 Aug 2018

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£62* Per night/room 25 May - 26 May

Double or Twin Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room, Sea View

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Junior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Quadruple Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Resort Sant'Angelo & Spa. During your stay, you're just a quick walk from Sorrento Peninsula. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1971, this 4-star hotel has 90 rooms over 3 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned accommodations with plasma TVs, room service and rainfall showerheads
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine and garden views while dining at Il Poeta
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body treatments at Castrum Pini
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the restaurant and the helpful staff
  • 5 mi (8 km) from Sentiero degli Dei and 11.6 mi (18.7 km) from Pompeii Archaeological Park
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Resort Sant'Angelo & Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Resort Sant'Angelo & Spa

Everyone (1)
3 out of 5

terrible staff

Pros: two people
The staff at the reception at the reception have zero customer service, the old gentleman in the hotel with the car park is absolutely friendly along with a young guy who serves breakfast, the hotel itself has stunning views but when mixed with terrible experience at the reception it's just nothing really. the cleaning staff too just don't do their jobs well, the sheets are never changed they turn them inside out and lay them again, towels are not changed regularly.I was there for ten days but just after the third day,I couldnt way to get the hell out of there.I do not recommend that place to anybody.

Posted by , from longford on 28 Aug 2018

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Comment from Hotel Management

13 Sep 2018 by Antonio

Dear guest, thank you for the time spent to write this review. We are really sad about your experience but we want to let you know that pur services are getting better day by day with the aim of making our guests happy. We are quite sure that your case was the one and only, and if maybe you'd like to come back it will be worthy.

About the Resort Sant'Angelo & Spa

Location Via Resicco 7, Pimonte, NA 80050

Property Features

Resort Sant'Angelo & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Resort Sant'Angelo & Spa. A round-trip airport shuttle and a train station pick-up service are available for a fee. Free self parking is available. A complete renovation of Resort Sant'Angelo & Spa was completed in January 2018. This 4-star Pimonte hotel is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1971
  • Continental breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Resort Sant'Angelo & Spa offers 90 air-conditioned accommodations with a hairdryer and free toiletries. Beds feature down comforters. Plasma televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Plasma television
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.

Il Poeta – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

Guests aged under 16 years old are not allowed in the health club.

Spa Services

Castrum Pini has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days. Guests under 15 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Minimum age to access spa is 15
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Resort Sant'Angelo & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Maximum 1 per room (weight limit: 18 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 30
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sant'Angelo Pimonte
  • Sant'Angelo Pimonte
  • Sant'Angelo Resort Pimonte
  • Sant'Angelo Resort
  • Resort Sant'Angelo Pimonte
  • Resort Sant'Angelo
  • Sant'Angelo Resort Spa
  • Resort Sant'Angelo Spa
  • Resort Sant'Angelo & Spa Hotel
  • Resort Sant'Angelo & Spa Pimonte
  • Resort Sant'Angelo & Spa Hotel Pimonte

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 5 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
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