Skip to main content
Beginning of main content
4.2 out of 5

"Fabulous relaxing hotel great location very clean staff friendly food very nice can’t wait to return " More

By a verified traveller on Wed 29 Jul 2020

Enter dates to see availability

Hotel Description

Our customers tell us they can't get enough of Helios Mallorca Hotel & Apartments's great location. During your stay, you're just a quick walk from Playa de Palma. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This 3-star hotel has 305 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a balcony/patio in each room.

  • Air-conditioned rooms with balconies or patios, LCD TVs and fridges
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the bar
  • Steps from Playa de Palma and Palma Aquarium

Double or Twin Room, Balcony

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Single Room, Balcony, Pool View

Bed Count 2 Single Beds Maximum Occupancy 1 Max

Apartment, 1 Bedroom, Balcony (3 adults + 1 child)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Double Room Single Use, Balcony, Pool View

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Double or Twin Room, Balcony, Pool View (Extra Bed )

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Helios Mallorca Hotel & Apartments ratings based on 55 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Helios Mallorca Hotel & Apartments

Everyone (32) Couples (10) Family (9)
5 out of 5
Fabulous relaxing hotel great location very clean staff friendly food very nice can’t wait to return

Posted by , from Hartlepool on 29 Jul 2020

Was this review helpful to you?
4 out of 5
Very quiet which was really nice. However the bedroom had no kettle or iron. Unable to even make cup of coffee in the morning or evening which was a bit annoying

Posted by on 30 Sep 2019

Was this review helpful to you?
4 out of 5

Posted by on 15 Sep 2019

Was this review helpful to you?
5 out of 5
Realy nice place, everything was clean and tidy, looks like new. Lovely

Posted by on 25 May 2019

Was this review helpful to you?
5 out of 5
Nice location. Excellent breakfast. Very good staff both in the hotel and in its restaurant. Public transport is normally good, the bus stop is few steps away. NB: on Easter eve buses to Palma were all full and would not stop by the hotel. We had to take a taxi (euro 18). Otherwise buses run well.

Posted by on 2 May 2019

Was this review helpful to you?
4 out of 5
The apartment was nice, bright, clean. Just missing a kettle in the room I feel!

Posted by on 13 Apr 2019

Was this review helpful to you?
Comment from Hotel Management

27 Apr 2019 by Helios Team

Good morning, We thank you for giving your opinion about your stay and we take note of your information. We would be delighted to welcome you back in Hotel Helios Mallorca. Kind regards,

4 out of 5
Lovely hotel close to the beach and airport! Nice pool and kind staff:)

Posted by , from Helsinki, FI on 17 Sep 2018

Was this review helpful to you?
3 out of 5
Clean modern hotel nex5 to the airport. Too expensive for what it is though.

Posted by , from Scotland on 9 Sep 2018

Was this review helpful to you?
4 out of 5
Die Unterkunft war jederzeit sauber und das Frühstück war abwechslungsreich. Die einzigen negativen Punkte waren, dass die Wände sehr dünn waren und man alles hören konnte und, dass das Bett ein wenig zu hart für meinen Geschmack war. Ansonsten war alles super. Ich würde bei einem nächsten Mallorca Urlaub wieder in dieses Hotel kommen.

Posted by , from Bern, Schweiz on 27 Jul 2020

Was this review helpful to you?
5 out of 5
tiptop, sehr gute Lage, preiswert und sauberes Hotel

Posted by on 15 Mar 2020

Was this review helpful to you?
Comment from Hotel Management

29 Mar 2020 by Helios Mallorca

Sehr geehrter Gast, Vielen Dank für Ihren Besuch am Helios Mallorca und auch für Ihre sehr wertvolle Kommentare. Wir freuen uns sehr, dass Sie unsere gute Lage und unsere sauberkeit genossen haben. Wir hoffen Sie bald bei uns wieder zu begrussen zu durfen. Mit freundlichen grussen! Helios Team

About the Helios Mallorca Hotel & Apartments

Location Carrer de la Carabela, 7, Playa de Palma, Mallorca 07610

Renovations + Closures

This property is closed from 26 October 2020 to 17 February 2021 (dates subject to change).

Property Features

Helios Mallorca Hotel & Apartments offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Helios Mallorca Hotel & Apartments. Self parking is free. This 3-star Playa de Palma hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (4.2 km / 2.6 mi)
  • Train station: Palma de Mallorca Son Fuster Station (9.9 km / 6.2 mi)
  • Parking: Free self parking

Room Amenities

Helios Mallorca Hotel & Apartments offers 305 forms of accommodation with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • LCD television
  • Satellite channels
  • Fridge
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Helios Mallorca Hotel & Apartments has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Reflexology
  • Sports massage
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Helios Mallorca Hotel & Apartments

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Playa de Palma
  • Helios Mallorca Hotel & Apartments Hotel Playa de Palma

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/Playa-de-Palma-Hotels-Helios-Mallorca-Hotel-&-Apartments.h905201-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Playa-de-Palma-Hotels-Helios-Mallorca-Hotel-&-Apartments.h905201-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Playa-de-Palma-Hotels-Helios-Mallorca-Hotel-&-Apartments.h905201-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.