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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hipotels Gran Playa de Palma. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. This 4-star hotel has 368 rooms. Each room includes amenities such as free WiFi and a furnished balcony/patio.

  • Air-conditioned rooms with furnished balconies or patios, flat-screen TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with manicures and pedicures, hot stone massages or detox wraps at Mallorca Wellness SPA
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the size of the guestrooms
  • 6 minutes by foot from Playa de Palma and a 3-minute drive from El Arenal Beach

Double Room, Balcony, Pool View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hipotels Gran Playa de Palma ratings based on 69 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hipotels Gran Playa de Palma

Everyone (43) Couples (8) Family (5)
5 out of 5
Sehr freundliches und zuvorkommendes Personal. Sehr saubere und modern eingerichtete Zimmer. Das essen ist ebenfalls ausgezeichnet und sehr abwechslungsreich. Gerne wieder.

Posted by on 7 Aug 2020

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Comment from Hotel Management

8 Aug 2020 by relaciones publicas

das gesamte Team vom Hipotels Playa de Palma Palace bedankt sich recht herzlich für Ihre grossartige Bewertung und die positiven Kommentare. Wir freuen uns sehr, dass Sie einen schönen Urlaub in unserem Haus verbracht haben und hoffen Sie schon bald wieder bei uns begrüssen zu dürfen

5 out of 5
Wunderschönes Hotel, wir kommen wieder. Zimmer und Bad sind gross. Reinlichkeit Super, Essen unbeschreiblich gut, Personal sind immer freundlich und zuvorkommend, hilfsbereit, Wir haben die 7 Tage genossen.

Posted by on 1 Apr 2020

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5 out of 5
Große Anlage mit nettem personal und sehr gutem essen. Man sollte unbedingt den Fön im bad tauschen, der passt so gar nicht zu dem rest !!

Posted by on 17 Mar 2020

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5 out of 5

Posted by on 11 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Hipotels Gran playa de Palma

Dear Guest, Thank you for your great rating and your visit to our hotel Hipotels Gran Playa de Palma. We hope to welcome you again soon. Yours sincerely The Hipotels Gran Playa de Palma Team

5 out of 5
Tolles Hotel, super freundliches und hilfsbereites Personal vom Empfang, Kofferboy über Reinigungspersonal und Kellner/in. Selten so eine Sauberkeit im Speisesaal erlebt. Verbesserungsvorschlag : Fernseher in der Juniorsuite sollte evtl. auf die Anrichte mittig gestellt werden (bessere Sicht). Jederzeit wieder. 100% Weiterempfehlung.

Posted by on 2 Mar 2020

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Comment from Hotel Management

6 Mar 2020 by Hipotels Gran Playa de Palma

Sehr geehrter AnDi, vielen Dank für Ihre grossartige Bewertung und Ihren Besuch in unserem Hotel Hipotels Gran Playa de Palma. Wir sind stolz, zu lesen, der Aufenthalt Ihren Vorstellungen entsprochen hat. Danke auch für Ihre lobenden Worte in Bezug auf unser Personal, wir geben sie gerne an das Team weiter. Wir sind glücklich, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie wieder als Gast in unserem Hotel begrüssen zu dürfen. Liebe Grüsse Das Team Hipotels Gran Playa de Palma

4 out of 5
super hotelanlage,geräumige zimmer,moderne einrichtung, großer balkon und sehr nettes personal.

Posted by on 28 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Hipotels Gran Playa de Palma

Sehr geehrte Gäste, das gesammte Team vom Hipotels Gran Playa de Palma bedankt sich recht herzlich für Ihre grossartige Bewertung und die positiven Kommentare. Wir freuen uns sehr, dass Sie einen schönen Urlaub in unserem Haus verbracht haben und hoffen Sie schon bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen Das Team Hipotels Gran Playa de Palma

4 out of 5
Sehr gepflegt. Personal sehr aufmerksam Auswahl und Angebot am Buffet sehr gut. Wird ständig neu aufgefüllt

Posted by on 22 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Hipotels Gran Playa de Palma

Sehr geehrte Gäste, Vielen Dank für Ihre Bewertung und Ihren Besuch in unserem Hotel Hipotels Gran Playa de Palma. Wir hoffen, Sie bald wieder begrüßen zu können. Mit freundlichen Grüßen Das Hipotels Gran Playa de Palma Team

5 out of 5
Supper Hotel, guter standort, essen sehr gut und grosse auswahl.

Posted by on 22 Nov 2019

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5 out of 5
Immer noch ein Top Hotel mit angenehmen Gästen.Aber für so ein Hotel sollte der Safe kostenlos zur Verfügung gestellt werden.

Posted by on 13 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Hipotels Gran Playa de Palma

Vielen Dank für Ihre Bewertung und Ihren Besuch in unserem Hotel Hipotels Gran Playa de Palma. Wir hoffen, Sie bald wieder begrüßen zu können. Mit freundlichen Grüßen Das Hipotels Gran Playa de Palma Team

5 out of 5
Es sind für uns immer wieder tolle Urlaubstage :-)

Posted by on 9 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Hipotels Gran Playa de Palma

Vielen Dank für Ihre Bewertung und Ihren Besuch in unserem Hotel Hipotels Gran Playa de Palma. Wir hoffen, Sie bald wieder begrüßen zu können. Mit freundlichen Grüßen Das Hipotels Gran Playa de Palma Team

Renovations + Closures

This property is closed from 13 September 2020 to 28 November 2020 (dates subject to change).

Property Features

Hipotels Gran Playa de Palma offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. There's an onsite business centre. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Hipotels Gran Playa de Palma. For a fee, parking is available. A complete renovation of Hipotels Gran Playa de Palma was completed in 2016. Smoking is allowed in designated areas at this 4-star Playa de Palma hotel.

  • 368 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hipotels Gran Playa de Palma offers 368 forms of accommodation with minibars and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site.

Spa Services

Mallorca Wellness SPA has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipotels Gran Playa Palma Hotel Playa de Palma
  • Hipotels Gran Playa Palma Hotel
  • Hipotels Gran Playa Palma Playa de Palma
  • Hipotels Gran Playa Palma
  • Hipotels Gran Playa De Palma Majorca
  • Hipotels Gran Palma Palma
  • Hipotels Gran Playa de Palma Hotel
  • Hipotels Gran Playa de Palma Playa de Palma
  • Hipotels Gran Playa de Palma Hotel Playa de Palma

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.