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"The staff was very helpful, the breakfast and dinner buffet was very good with a lot of choice of food. The sea was near the hotel and clean. Overall, ... " More
28 Aug 2019 by José García. Assistant Manager
Dear guest: Thank you very much for taking part of your time to leave a review. Your feedback is essential for us, as our main mission is to take care of our guests and make them live a unique experience. We are delighted to hear that our facilities and our gastronomic offers have reached your expectations. We will forward the message to our whole team and it will be a pleasure to welcome you back here in Hipotels on your next visit to Palma de Mallorca. Kindest regards from sunny Mallorca, José García Assistant Manager
30 Apr 2019 by José García Subdirector
Gracias por su valoración. Esperamos que haya disfrutado de la estancia. Saludos, José García Subdirector
29 Aug 2018 by José García Assistant manager
Dear guest: Thank you very much for taking the time to leave some feedback about your experience at Hipotels Playa de Palma Palace. We are delighted to verify that our will to meet our guest's expectations becomes a reality through your experience. We thank you for your kind words. Your feedback Will be helpful for all other travelers who wish to learn more about everything we have to offer. Thank you again. We hope you choose Hipotels again for your next visit to Mallorca. We will be more than happy to give you a warm welcome. Kindest regards from sunny Mallorca, José García Assistant manager
5 Nov 2019 by José García. Subdirektor
Lieber Gast, zuerst einmal möchten wir uns für Ihr ausführliches Feedback und die Zeit, die Sie sich dafür genommen haben ganz herzlich bedanken. Wir bedauern es sehr, dass wir Ihren persönlichen Erwartungen und Ansprüchen nicht in vollem Umfang gerecht werden konnten. Wir sind erstaunt, dass Sie einen Teil unserer Mitarbeiter als unhöflich ansehen. Wenn Sie sich die Meinungen der meisten unserer Gäste ansehen, werden Sie feststellen, wieviel Lob unsere Mitarbeiter erhalten. Das Wasser in unserem Innenpool liegt zwischen 21 ° C und 30 ° C, wie es die Poolverordnung vorschreibt. Und wir versuchen, es auf der maximal zulässigen Temperatur zu halten. Auf der anderen Seite ist das Hotel nicht verantwortlich für einige Gäste, die sich nicht an die Hotelregeln halten (Kinder ohne Kontrolle im Spa und nackte Leute in der Sauna, es gibt Anzeichen, die davor warnen, dass dies verboten ist). Wenn wir sehen oder wissen, dass Gäste gegen die Regeln verstoßen, teilen wir ihnen mit, dass sie das Hotel verlassen sollen, wenn sie mit diesen Einstellungen weitermachen. Mit freundlichen Grüssen, José García Subdirektor
2 Nov 2019 by José García. Subdirector
Agradecemos su valoración!
This property is closed from 15 March 2020 to 30 June 2020 (dates subject to change).
Hipotels Playa de Palma Palace offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. A kids' pool, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Hipotels Playa de Palma Palace. For a fee, parking is available. This 5-star Playa de Palma hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hipotels Playa de Palma Palace offers 224 forms of accommodation with minibars and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
Restaurante – This buffet restaurant serves breakfast and dinner.
Lobby Bar – On-site piano bar. Open daily.
Heaven Rooftop Bar – On-site rooftop bar. Open daily.
Snack Pool Bar – This rooftop bar only serves lunch. Open daily.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve on-site parking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
