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4.7 out of 5

"The staff was very helpful, the breakfast and dinner buffet was very good with a lot of choice of food. The sea was near the hotel and clean. Overall, ... " More

By a verified traveller on Wed 28 Aug 2019

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Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Terrace, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Balcony, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hipotels Playa de Palma Palace. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or facials at Aquavitale
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by car from FAN Mallorca Shopping and 14 minutes from Mallorca Casino

Hipotels Playa de Palma Palace ratings based on 69 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hipotels Playa de Palma Palace

Everyone (41) Couples (17) Family (9)
4 out of 5
The staff was very helpful, the breakfast and dinner buffet was very good with a lot of choice of food. The sea was near the hotel and clean. Overall, we really enjoyed our stay at the Hiphotel Playa de Palma Palace.

Posted by on 28 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by José García. Assistant Manager

Dear guest: Thank you very much for taking part of your time to leave a review. Your feedback is essential for us, as our main mission is to take care of our guests and make them live a unique experience. We are delighted to hear that our facilities and our gastronomic offers have reached your expectations. We will forward the message to our whole team and it will be a pleasure to welcome you back here in Hipotels on your next visit to Palma de Mallorca. Kindest regards from sunny Mallorca, José García Assistant Manager

5 out of 5
A great hotel. Spacious rooms, fabulous breakfast and very friendly staff. The roof top bar is fantastic.

Posted by on 21 Jun 2019

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4 out of 5

Posted by on 11 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by José García Subdirector

Gracias por su valoración. Esperamos que haya disfrutado de la estancia. Saludos, José García Subdirector

5 out of 5
One of the nicest hotel I have stayed so far! Excellent breakfast, breathtaking roof-top bar etc...

Posted by , from Brussels on 28 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by José García Assistant manager

Dear guest: Thank you very much for taking the time to leave some feedback about your experience at Hipotels Playa de Palma Palace. We are delighted to verify that our will to meet our guest's expectations becomes a reality through your experience. We thank you for your kind words. Your feedback Will be helpful for all other travelers who wish to learn more about everything we have to offer. Thank you again. We hope you choose Hipotels again for your next visit to Mallorca. We will be more than happy to give you a warm welcome. Kindest regards from sunny Mallorca, José García Assistant manager

5 out of 5

Hotel next to the beach

Loved the breakfast variety and everything was just perfect all the staff where lovely

Posted by on 17 Aug 2017

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5 out of 5
Der einzige Mängel: die Zimmertüren knallen zu laut zu

Posted by on 8 Mar 2024

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Comment from Hotel Management

9 Mar 2024 by Hipotels Palace Playa de Palma*****

Sehr geehrter Gast, wir möchten uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, um uns zu bewerten. Wir freuen uns zu lesen, dass Sie sich bei uns sehr wohl gefühlt haben und würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen. Mit sonnigen Grüßen Team Hipotels Palace Playa de Palma*****

5 out of 5
Exzellent Staff! To improve: availability of tables for dinner.

Posted by on 4 Nov 2023

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Comment from Hotel Management

12 Nov 2023 by Hipotels Palace Playa de Palma*****

Dear Mr Eller,Thank you for taking the time to complete our survey. We are very pleased to know that you were satisfied with your overall stay. We look forward to hosting you again during your next stay and continuing to fulfil your expectations. Please feel free to contact me directly and I will be happy to help you if you have any questions or concerns.Thank you for choosing the Hipotels Playa de Palma Palace!

5 out of 5
Hôtel de luxe parfait. Repas exceptionnels. Nous reviendrons.

Posted by , from Tentlingen on 8 Oct 2023

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Comment from Hotel Management

3 Nov 2023 by Hipotels Palace Playa de Palma*****

Dear Ms. Corpataux,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very pleased to know that you were satisfied with your overall stay. We look forward to hosting you again during your next stay and continuing to fulfil your expectations.Thank you for choosing the Hipotels Playa de Palma Palace!

5 out of 5
Sehr schönes Hotel. Sauberkeit , freundlichkeit top Besonders zu erwähnen die Buffets morgen u. Abend top. Gute Lage Unterhaltungs möglichkeiten alles fuss läufig zu errreichen

Posted by on 24 Sep 2023

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Comment from Hotel Management

7 Oct 2023 by Subdirektor

Sehr geehrte Monika ,das gesamte Team vom Hipotels Playa de Palma Palace bedankt sich recht herzlich für Ihre grossartige Bewertung und die positiven Kommentare. Wir freuen uns sehr, dass Sie einen schönen Urlaub in unserem Haus verbracht haben und hoffen, Sie schon bald wieder hier im Hipotels Playa de Palma Palace begrüssen zu dürfen. Mit freundlichen Grüssen,Salvador Rodriguez

5 out of 5
Schönes Hotel, top ausgestattet zu fairem Preis

Posted by on 21 Jul 2023

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Comment from Hotel Management

14 Aug 2023 by Salvador Rodríguez Subdirektor

Sehr geehrter Frau ClaudiaVielen Dank für Ihren Kommentar und für die Wahl unseres Hotels Hipotels Playa de Palma Palace. Wir sind glücklich, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie wieder als Gast in unserem Hotel begrüssen zu dürfen.Mit freundlichen Grüssen,

Renovations + Closures

The property is closed between 10 December and 1 February.

Property Features

Hipotels Playa de Palma Palace offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A kids' pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hipotels Playa de Palma Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Palma de Mallorca hotel is smoke free.

  • 224 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hipotels Playa de Palma Palace offers 224 accommodations with minibars and a safe. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.

Restaurante – This buffet restaurant serves breakfast and dinner.

Lobby Bar – On-site piano bar. Open daily.

Heaven Rooftop Bar – On-site rooftop bar. Open daily.

Gastrobar – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Aquavitale has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest accommodation is sealed after cleaning
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Electrostatic spray is not used for disinfection
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Online penalty collection
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipotels Playa Palma Palace Adults Hotel
  • Hipotels Palace Adults Hotel
  • Hipotels Playa Palma Palace Adults
  • Hipotels Palace Adults
  • Hipotels Playa de Palma Palace Adults Only
  • Hipotels Playa Palma Palace Hotel Playa de Palma
  • Hipotels Playa Palma Palace Hotel
  • Hipotels Playa Palma Palace Playa de Palma
  • Hipotels Playa Palma Palace
  • Hipotels Playa De Palma Palace & Spa Majorca
  • Hipotels Palma Palma Mallorca
  • Hipotels Playa de Palma Palace Hotel
  • Hipotels Playa de Palma Palace Palma de Mallorca
  • Hipotels Playa de Palma Palace Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.