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 Majorca Island •1 Room
 Majorca Island • 1 Room
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Hotel HSM Reina del Mar

3-star property
Carrer Baleares, 10, Llucmajor, Mallorca 020 3788 4841
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4.4 out of 5
Excellent!
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Points Of Interest

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£57* Per night/room 1 May - 2 May

Double Room, 3 Single Beds, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Hotel HSM Reina del Mar, you're just a quick walk from Playa de Palma. Free WiFi in public areas, an outdoor pool and a restaurant are available.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Playa de Palma and El Arenal Beach

Hotel HSM Reina del Mar ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel HSM Reina del Mar

Everyone (4) Couples (1)
5 out of 5
Gute Essen.

Posted by on 21 Jun 2022

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Comment from Hotel Management

22 Jun 2022 by HSM Customer Service

Dear guest, Thank you very much for your nice comment, we are very proud to know that you have enjoyed your vacation at our hotel. We are happy that the food has been of your liking, in fact, we do everything possible to satisfy all the gastronomic preferences of our customers. Our highly qualified chefs and nutritionists are in charge for offering a high quality food and a varied menu. We will be happy to welcome you again! Best regards, HSM Customer Service.

5 out of 5
Die Lage man ist schnell am Meer und an allen anderen Orten.

Posted by on 29 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by HSM Kunden Service

Sehr geehrter Gast, Wir freuen uns sehr, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Darüber hinaus sind wir froh zu wissen, dass die gute Lage des Hotels hervorsticht. Sie wissen, dass Sie bei HSM zu Hause sind und dass sich unser gesamtes Team freut, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

3 out of 5
Siivous alkuun hyvä, mutta loppuakohden taso heikkeni. Ruoka yksipuolista.

Posted by on 3 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by HSM Customer Service.

Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon!

5 out of 5

Posted by on 7 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by reina del mar

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 5 Oct 2018

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About the Hotel HSM Reina del Mar

Location Carrer Baleares, 10, Llucmajor, Mallorca 7600

Renovations + Closures

This property is closed from 5 January 2024 to 25 April 2024 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at Hotel HSM Reina del Mar. This 3-star Llucmajor hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Built in 1968
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hotel HSM Reina del Mar offers 180 accommodations with free toiletries. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a bath. This Llucmajor hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Television
  • Cable channels
  • Bathtub
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby
  • Snorkelling nearby
  • Scuba diving nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 to 35 for adults and from EUR 15 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel HSM Reina Mar
  • Hotel HSM Reina Mar Playa de Palma
  • Hotel Reina Mar
  • HSM Reina Mar Playa de Palma
  • HSM Reina Mar
  • Hotel HSM Reina del Mar Hotel
  • Hotel HSM Reina del Mar Llucmajor
  • Hotel HSM Reina del Mar Hotel Llucmajor

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.