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5.0 out of 5

"Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food " More

By a verified traveller on Thu 09 Jan 2020

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Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£64* Per night/room 19 Apr - 20 Apr

Double Room, Balcony, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Double Room, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hotel Riu Festival's beach location. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus an outdoor pool and a restaurant. This 4-star hotel has 238 rooms over 8 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Enjoy a bite to eat at Main Restaurant, a buffet restaurant that serves local and international cuisine
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a lift and a terrace
  • Guests speak favourably about the helpful staff and the beach
  • Just a 4-minute walk from Playa de Palma and a 4-minute drive from El Arenal Beach

Hotel Riu Festival ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Festival

Family (1)
5 out of 5
Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food

Posted by on 9 Jan 2020

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the eco-friendly Hotel Riu Festival. A complete renovation of Hotel Riu Festival was completed in April 2017. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (6.4 km / 4 mi)

Room Amenities

Hotel Riu Festival offers 238 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.

Lobby bar – On-site bar. Open selected days.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Windsurfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Festival

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Riu Festival
  • Hotel Riu Festival Playa de Palma
  • Riu Festival
  • Riu Festival Hotel
  • Riu Festival Playa de Palma
  • Hotel Riu Festival Playa De Palma, Majorca
  • Hotel Riu Festival Playa De Palma Majorca
  • Hotel Riu Festival Hotel
  • Hotel Riu Festival Palma de Mallorca
  • Hotel Riu Festival Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.