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4.1 out of 5

"Great location 9 min in a taxis from airport. Great spa and 2 mins to the beach. " More

By a verified traveller on Mon 27 May 2019

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Hotel Description

Our customers tell us they enjoy JS Palma Stay - Adults Only's beach location. During your stay, you're just a quick walk from Cala Estancia. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1968, this 4-star hotel has 242 rooms over 6 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Snack Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Treat yourself to aromatherapy, Ayurvedic treatments or massages at Thalia Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the location and the beach
  • Just a 3-minute drive from Playa de Palma and 7 minutes from Palma Aquarium
  • Dogs welcome free of charge (restrictions apply)

Single Room, Balcony

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Economy Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max

JS Palma Stay - Adults Only ratings based on 45 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JS Palma Stay - Adults Only

Everyone (27) Couples (6) Family (2) Other (4) Friends (1)
5 out of 5
Great location 9 min in a taxis from airport. Great spa and 2 mins to the beach.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by María

Dear Guest, we are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit.Thank you for sharing. We are also pleased to read that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public transport facilities nearby make a stay even more agreeable. It takes so little time to get to the airport by public bus! We look forward to welcoming you back to the JS Palma Stay Hotel in the not too distant future. Sincerely, JS Hotels Team

4 out of 5
The staff was really helpful and nice, all the amenities were very nice especially the jacuzzi on the roof top 👌 the food was ok but bit boring and similar everyday.

Posted by on 20 Apr 2019

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Comment from Hotel Management

20 Apr 2019 by María

Dear Guest, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed your stay with us. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. It was our pleasure to have you as our guest. Sunny regards, JS Hotels Team

2 out of 5
Turning up at the hotel, it transpired that ebookers had cancelled my booking, this then took over an hour to resolve after I'd arrived at 2am. I was then told to make my way to reception the following morning at 10am as I'd need to change rooms! Reception took take my passport to photo copy, only then to return it to another hotel guest. Fortunately I noted this at the time and avoided the plot thickening! The hotel itself was clean and tidy, however the food was certinly something to be desired. I can only attribute it to something you'd expect in an old peoples home, boring, flavourless slop and quite frankly an insult to Spanish cuisine. There are load of lovely local Spanish restaurants near by serving delicious food, or even neighbouring hotels (that I went to for food a couple of times) all of which was reasonably priced and value for money. How this is being classed as a 4* hotel I don't know, I feel like I've been sold up the river and ripped off - nothing more than a Premier Inn standard hotel. I'd never stay here again.

Posted by , from City of London on 19 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by María

Dear Guest, thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that your comment about the misunderstanding with your passport has been passed on to the concerned staff. We are very sorry for this! Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. We are also sorry to read about your experience when booking your stay through a third agent. Unfortunately this is out of our control. It´s a shame that you did not enjoy your stay at our Hotel. However, we hope that your tour operator can give you better advice next time. All the best, JS Hotels Team

5 out of 5

Posted by on 9 Sep 2018

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4 out of 5
Pros: Very Friendly
Cons: Already been said
Location: Beach ,shops and Bars all in walking Distance from Hotel The Only Thing Is To Close to the Airport and the noise is Terrible from None stop Flights
Such a beautiful Place to stay ,although " I really thought that they shouldn't serve Drinks In Glass around the Pool area "as several times Glass was broken , although swept up quickly there could still be splinters of it left "and if that got in to your foot or feet could be nasty and painful ... The other thing was Towels left on Seats around the pool "But No one on Them" ,,, from first thing in the morning ,,,,, That should be Stopped . The Area was wonderful But we wont be going Back , As The Noise from The Continues Flying Aircrafts was too Much for us , The place is To Close to the Airport .

Posted by , from Bristol uk on 4 Oct 2017

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Comment from Hotel Management

7 Oct 2017 by María

Dear Guest, it is great to see that you took considerable time in order to review your stay at our JS Hotel. We do take your comments very seriously and shall invest some considerable time in order to come up with some solutions to the issues you pointed out. With regards to the sunbeds, this issue is being transmitted to our guests already during check-in. Further, the management is doing its best to control this problem but sometimes it gets very complicated. Also, this issue is posted in all the elevators with the recommendation to our customers to please NOT reserve sunbeds before 9:00 am. We are very sorry about any inconvenience you may have had. We are truly honoured that you chose to stay with us. Best wishes, JS Palma Stay Team

4 out of 5

Perfect for a short stay.

Less than a minute's walk to the beach in the less touristy part of can pastilla. Standard double was very small-no room to pass by each other at the bottom of the bed. No air conditioning in April. Room was spotlessly clean. Restaurant choices very good.

Posted by , from Wales on 14 Apr 2017

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Comment from Hotel Management

16 Apr 2017 by María

Dear Guest, thank you for choosing to spend your short break here with us at JS Palma Stay. We are so pleased to read you enjoyed your stay. We are also happy that you valued so positively the location of the hotel, so close to the beach and shops nearby. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred a bigger room. Please take into account that only for a small additional fee it is possible to enjoy your stay in a suite with a big terrace and sea view. We hope to be able to welcome you back soon. Sunny wishes, JS Palma Stay Team

4 out of 5
Hyvä hotelli hyvällä sijainnilla. Alue ja huoneet siistissä kunnossa.

Posted by on 8 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by Ana

Dear Guest first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed the tranquillity of our Adults Only Hotel. This is really one of the things that we try to achieve. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. With best wishes, JS Hotels Team

2 out of 5
Sauberkeit der Zimmer , absolut u genügend. Haare überall, Schmutz unter dem Bett und schmutzige Vorhänge. Das Essen beim Abendbüffet war nicht gut, alles den selben nicht definierbaren Geschmack. Schade.... das Personal, meist Praktikanten, konnten nicht einmal eine Flasche Wein öffnen. Der Pool war ungepflegt mit Algen .

Posted by on 29 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by Ana

Sehr geehrter Gast, zunächst möchten wir uns bei Ihnen bedanken, dass Sie sich unser Hotel für Ihren Urlaub auf Mallorca ausgesucht haben. Danke auch für die Zeit, die Sie sich genommen haben, um über Ihren Aufenthalt in unserem Hotel zu schreiben. Wir nehmen Ihre Kommentare über mangelnde Sauberkeit im Zimmer sehr ernst. Unser Reinigungspersonal hat ein ausführliches Protokoll beim Saubermachen der Zimmer zu erfüllen und es tut uns leid, dass dies in Ihrem Fall nicht korrekt erfolgt ist. Bitte melden Sie solche Fälle an der Rezeption, damit wir sofort darauf angemessen reagieren und Sie Ihren Urlaub unter den besten Bedingungen verbringen können. Es tut uns sehr leid zu lesen, dass Ihnen der Aufenthalt nicht gefallen hat. Wir versichern Ihnen, dass jedes Teammitglied hart arbeitet, um jedem Gast einen angenehmen Urlaub zu ermöglichen. Ihre Kommentare und Vorschläge werden wir natürlich in Betracht ziehen. Alles Gute wünscht Ihnen, Ihr JS Hotels Team

4 out of 5

Posted by on 18 Sep 2019

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4 out of 5
Das Preis Leistungverhältnis stimmt absolut. Das Personal sind alle sehr freundlich und die Anlage ist in einem sehr guten Zustand. Es ist alles sehr sauber. Das Essen hat eine gute Qualität. Die Auswahl dürfte etwas grösser sein. Aber man kann sich trotzdem immer etwas Gutes finden. Die Zimmer sind eher klein, dafür aber sehr sauber. Ich war schon an vielen Orten und würde in dieses Hotel auf jeden Fall wiederkommen.

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Maria

Lieber Gast, mit großer Freude haben wir Ihre Bewertung im Internet gelesen und freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Besonders aber freuen wir uns über Ihre lobenden Worte zu unserem sehr freundlichen Personal. Es freut uns auch sehr, dass Sie von der Qualität des Hotels positiv überrascht waren. Wir bei JS HOTELS sind immer darum bemüht, die Qualität unseres Produktes zu verbessern, um ein ausgezeichnetes Preis-Leistungs-Verhältnis anbieten zu können. Bitte besuchen Sie uns bald wieder! Herzliche Grüße von Mallorca! Ihr JS Hotels Team

About the JS Palma Stay - Adults Only

Location C/ Pins, 26, Playa de Palma, Mallorca 07610

Renovations + Closures

This property is closed from 15 March 2020 to 30 June 2020 (dates subject to change).

Property Features

JS Palma Stay - Adults Only offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference centres. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the business-friendly JS Palma Stay - Adults Only. This 4-star Playa de Palma hotel is smoke free.

  • 242 guestrooms or units
  • 6 levels
  • 2 buildings
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • Built in 1968
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palma de Mallorca (PMI) (3.3 km / 2 mi)
  • Parking:

Room Amenities

JS Palma Stay - Adults Only offers 242 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Snack Bar – This bar specialises in international cuisine.

Nearby Activities

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

Thalia Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property Registry Number – H-PMI 776
  • Pets allowed (no fees)
  • Minimum guest age is 16
  • Caters to adults only
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 per person (approximately)
  • In-room safe fee: EUR 3.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Js Palma
  • JS Palma Stay Adults Hotel Playa de Palma
  • Js Stay
  • Js Stay Hotel
  • Js Stay Hotel Palma
  • Js Stay Palma
  • JS Palma Stay Hotel Playa de Palma
  • JS Palma Stay Hotel
  • JS Palma Stay Playa de Palma
  • JS Palma Stay Adults Playa de Palma
  • Js Palma Stay Palma
  • JS Palma Stay - Adults Only Hotel
  • JS Palma Stay - Adults Only Playa de Palma
  • JS Palma Stay - Adults Only Hotel Playa de Palma

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.